the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have

wifi was spotty but there has been an issue since folks work from home

the spa treatments were also good and the staff made our anniversary even more special by putting us in

the owners who have preserved, transformed, and improved it -- stroke of genius to bring in a bar and back bar

is no designated handicap parking we had to park a distance from doors and are both handicapped the ac in the

the wifi is 'awesome' it actually

hotel was full of kids and parents for a local hockey tournament

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

i will always remember her kindness and willingness the staff excellent no free breakfast

excellent room, great facilities, including the gym, pool and breakfast area.

the wipes in the gym were never replenished.

fun pool not deep and perfect for kids

parking was free

ample parking, easy access to waterloo, great breakfast

for the price, breakfast is good

breakfast was a bit sparse for choices

breakfast in the morning was okay but the water for the tea wasn't hot at all

the breakfast was pretty basic. hot options were processed foods, not appealing

breakfast was amazing and the room was very nice! definitely would stay there again!

the breakfast area was jammed with people in the morning and not a great selection.

not sound proof enough, too close to laundry room

bed comfy and breakfast selection excellent.

no info in the room posted about the wifi

to the kitchener-waterloo airport, it was the perfect spot to stop after a late flight

helpful staff, very clean and great gym

very noisy with kids running and screaming in hallways at weekends

i and the kids loved the breakfast and the kids had so much fun in the pool.

breakfast was really good. kids loved the pool.

my kids described the hotel as 'aggressivly' clean

staff friendly and extra helpful with breakfast.

room was very clean it looked great ,it was bagged breakfast the muffin orange juice and granola bar was great

location and the pool

on the main floor by the pool there were tons of kids running up and down the halls when we arrived

was clean beds very comfortable front desk evening staff was great and friendly lots of parking