the wifi in the room was practically nonexistant

beautiful location, easy parking

breakfast was wonderful

and also the breakfast was were poor - even any kind of hot meal, fried and scrambled eggs were for

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

very helpful reception lady giving us information on parking for bilbao

room, excellent hosts and great breakfast

driving to durango means severe parking issues and no alcoholic drink possible

breakfast was superb with fresh fruit, yogurt, plum cake, coffee, warm toasted semolina bread with

was no frigde in the room (and the one of the kitchen was full)

the breakfast is delicious and we the staff very gentle

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

you have the city center just 10min from there, and a nice bar in the corner

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

real bar area and outside should be more amenable for drinks and snacks in the day and night

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

a swimming pool would be a good addition

we had room 404, kitchen was well equipped with kettle

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

with owners which we generally like to have when travelling to know the city & tips regarding bar & restaurant

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

large & clean swiming pool

good if used some more options of tapas at bar without ham.

mini bar was nice

everything was great. kids friendly hotel

the elevator was broken for a few hours!! no swimming pool

place to stay with our pet dog on the way to the port of bilbao

good restaurant, more than adequate gym, friendly staff

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

great room, free upgrade and free late check out. i really recommend this place.

fantastic location. early check in. complimentary drinks.

shame that nothing was open (i guess because of covid) so couldn t eat in / get room service etc

high standard of maintenance and great ambience, especially in the ground floor bar area

the rooftop bar has a lovely atmosphere and great views

the room service food is impeccable and all the staff are exemplary

location, view from the terrace, staff at breakfast and reception, breakfast, concierge and the rooms everyone

spa was not easy to reach, warm red wine at the bar