aux beaux art food is great and the pastry bar is excellent

one of the best things about the room was that the mini bar was included, which was a nice added bonus

kevin who served our room service was excellent

little feeling on premium room service v

great breakfast, relaxing in swimming pool

the staff were incredibly helpful and genuinely friendly (both customer service and room service), which made

the only minor drawback is that i couldn t find any laundry or gym facilities, but this didn t take away

size rooms, well equipped, excellent common areas, would have liked a dance bar though bar 21 - live band and

we enjoyed our 4 nights stay here, spacious room with great room service

the room service and redemption were superb with informative

satisfied for all, great buffet breakfast, lunch, diner with a very reasonable price if you register and pay it

we love the venetian style, it's so classic, rustic but cleann the breakfast buffet was good, thought not a

there is also a gym and a pool

it would be good to have a laundry room in the hotel with washing machine and a dryer

lets go with your kids! lets come together with your fds!

it would be best if there is suna, then just the steam room available in the gym

also had a dip in both indoor/outdoor pools (my kids were very happy)

there is an expresso coffe machine and the mini bar is well furnished

the jazz night event at the hotel lounge bar was amazing

wifi and safe did not work. check-in a bit challenging

room service food was ridiculous, but can order out easily

breakfast not ok! bad location! small room!

one annoyance was a staff member at the pool area while i was trying to chill in the jacuzzi moving about and

gym a bit limited but usable

the room had a smell of cigarettes even tough i asked for a non smoking room

asked for a no smoking room, but after asking multiple times to change rooms, we realized all rooms smell like

non smoking hotel which was not mentioned during the booking which made my husband very uncomfortable

fair location with good wifi

i booked a smoking room and during check in the reception informed me that it s a smoke free hotel, the

were originally given a smoking room which we did not want

english communication of the room service taking menu order

are all satisfied and happy to all the friendly staff for their service and enjoyed much in using gym and swimming

they have a gym and swimming pool for the guests

good in all respects inc warm indoor swimming pool good buffet clean quiet room

pool, gym centre and sauna

wifi /mobile is free of charge, but laptop wifi access is charged 2rmb/minute. weird...

the food selection at club room was limited but the breakfast buffet had a wide food spread

heated pool and fitness

the breakfast, the gym and the pool

shout out to robin from the gym room who went above and beyond to ensure my dad and sis had a good workout

very nice! especially the swimming pool, we had so much fun

minibar for free- the amenity bar shows have beer for 50 dollat but beer was empty in the

location was perfect and amazing spaces for kids to play around.

are spacious neat rooms gym room is fine the hotel is situated in a large large shopping mall with luxury stores

i love dining at their beijing kitchen- had 3 meals there

gym was wide and well kept

, suite was great everything you could want , location , water show excellent not to be missed , shuttle bus to

breakfast is incredible

best of all the room service is great

room was big and clean. location was perfect. did not try the breakfast.

room is super clean, room service so delicious, everything was fanatic ; my first chance in macau ever

good if there is free laundry service though

is great about this hotel, very friendly staff, amazing pool

amazing breakfasts and super friendly services from staffs

the blinds, lights, tv, room service

pool was under maintenance

we enjoyed ourselves. the outlets were very good. and also liked the shuttle buses.

breakfast selection was great very nice omelettes loved the pastry and sweets as well 10 out of 10

unexpected breakfast and very fast response for in room dining