specially the room view to the volcano and the lake, the gym was just fine and the swimming pool

one could speak any english in the spa which prevented scheduling services, which you need to do for even the

great wifi and gym/sauna - staff was helpful

more parking availability

good restaurant excellent breakfast stunning views from restaurant and rooms great bathroom and huge comfortable

room was very hot and you could not keep the window open as there was a bar that was extremely noisy until early

the matress was very uncomfortable. wifi didnt work.

excellent to leave directly from your hotel and walk by the water and to restaurants, the breakfast was great

comfort and the layout of the hotel, the bar had a fantastic view to the bay and the staff where very

helpful and nice also very close to another good restaurant, and delicious pastry cafeteria free parking definitely

the service was so warm and charming, and the food at both dinner and breakfast was excellent

the wifi was also a bit unstable

the hosts were very accommodating and we had a chance to have our laundry done for us before we left for a trek

services like laundry and bar are unexpectedly expensive (compared to other hotels that i've stayde in in chile

located in nice, quiet place, with private parking

pool was very small

good central location. good restaurant. secure parking.

hotel has a good parking and is relatively well located in puerto montt

the gym, spa and swimming pool was not available, because of pandemia, which was dissapointing

nice clean modern hotel. i liked the pool and gym. good restaurant and bar. helpful staff.

also we needed laundry done while we were staying and the hotel was able to provide laundry service to complete

free parking

location in town, large room, very comfortable bed and pillows, fast wifi

wifi did not work properly, and the receptionist responded that my equipment was defective

large secure parking

the warmest pool was an indoor swimming pool and swim caps were required (for sale at reception

nice location, but the bungalows were worn, furniture broken, kitchen dirty and really very old, bathroom old

great location and a good breakfast.

ok breakfast and great views.

reserved room with wifi and breakfast

the pool is ice cold, no electricity and no internet.

reserved room with wifi and breakfast