free wifi and free breakfast

unacceptable 2: the wifi network is very bad 3: there is no cattle to make a cup of tea 4: no room service 5:

clean , upgraded. great shower and good breakfast

the hotel room was very modern and new. great breakfast options and staff very helpful.

there was a laundry

shower pole to loose, parking lot badly maintained (lots of icy patches)

pool and the fitness room are far from top notch, but they were passable

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam

i like the location and wifi

the gym had a pathetic amount of weights

it is a family and pet friendly establishment

pet friendly & laundry facilities were great!

parking seems very limited depending on time of arrival, so guest should be informed prior

our tub drained is broken. literally we had to use my parents room to shower. breakfast is ok.

good breakfast

i appreciate the two door entrance from the parking lot and from the hotel awesome.

clean, free parking and coffee. close enough from downtown by car.

slow wifi

parking is super convenient

only one thing i didn't like is that there is no laundry room

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

wifi login issues that need to be addressed with the service provider.

we were away for the day the parking lot was not cleaned

delicious coffee and ev charger was a nice bonus, need

tv there is no channel for kids

the snow was piled in the parking place.

the location was ok. the wifi was fast enough. staff was friendly. easy and free parking.

good place to take a break from the highway, it has free parking and all other basic amenities.

wifi was very slow. shower was a bit small. otherwise, it was very good overall.

the ac was great, lots of parking, very quiet.

pool was packed with kids no chairs were available for hours

the room service never answed the phone so had to walk there plus charging extra for the pool and

our son also has autism and he thought the hotel was perfect for kids like him that can’t handle a crazy

possible 5 star charge for parking $21 and pet the size of my hand $57

we enjoyed was the pool and how kind the staff were, they also offered free slushes to the kids and apples which

good free wifi

no swimming pool for kids

where covid is now - i think it is rather ridiculous that the bar & restaurant is still

conveniently located. the bar was great!

francis waited on all tables and bar on his own

10 minutes parking spaces for arrivals for registration no line up for registration very friendly , so helpful

friendly staff, parking and close to fuel station

the spa tub and the giant bed

there was a sports tournament so the hotel was full of kids running around.

small kitchen area with microwave and sink,

pool facilities

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

pool area is great, my kids enjoyed it a lot. friendly staff, nice, clean, big room.

the rooms were recently renovated, and the wifi was fast

the pool, really nice setting.

the hotel offers a laundry service, which was very useful towards the end of a stay

it was nice to lounge in the pool at the end of the day

we love this hotel parking safe everything was good

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

the gym was amazing

laundry needs to be reserved there is only one washer one dryer

didn't have an active bar at night

no bar in shower to hold on to get in, out of bathtub

wifi was extremely slow, breakfast is not included in price.

the laundry dryer is very old, the filter screen is worn out

missed bacon at breakfast

close to highway, pool and hot tub, friendly staff at check in and check out, breakfast, close to restaurants

wifi a little choppy on phone and tv channel made noise on some channels but that's not too big a

the kids loved the pool and the area is perfect

nice breakfast and the pool was crowded (kids were playing!!) :)

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

perfectly clean and awesome customer service help, and great amenities like the tub/fridge/ac/tv/wifi

the auberge has a big kitchen and communal spaces which we didn't use

wifi signal in the main bedroom was very poor.

had one room with terrace, greate place to stay, good wifi, the only 'issue' was that the tv hasnt signal, i

middle), no table in the room, would have been nice to be able to adjust the temperature and the wifi was very

wifi does not work properly in the room, so you need to go down and ask them to set you up to their

the wifi was spotty

the wifi did not work very well, the air conditioning couldn't be turn off...

no flames in fireplace

a taller hook or towel bar would be nice

place is above a highly frequent bar / club

all of the high tech conveniences, fully stocked bar great bathroom great availability of room supplies great

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

everything and most importantly the little teddy’s for the kids

bit unstable wifi

suite was great with kids, good space the location is perfect the staff was very nice beautiful

great bar located inside with music and great ambiance

spacious rooms, friendly staff, pet friendly

location is great, unlimited coffee, the staffs are accommodating and the lobby is cozy with a fireplace to keep

could have been my phone acting up, seemed the wifi kept kicking me off, overall it was not a huge

location staff wine bar coffee downstairs

nice room and view..but floor in kitchen area was in bad shape..

the wifi was pretty weak

also, try strom spa 5 minutes by car away

bit noisy outside when the bar next door cleared out but we loved being able to have the window

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service

good breakfast, variety

hope breakfast and room service was available

the bed and pillows were very comfortable, free wifi

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service

minimum room service

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

hotel bar to relax in after a hard day's sightseeing would have been good.

the bathroom was roomy and the kitchen area was well stocked

wine bar very practical, and lovely rooftop terrace with view of chateau frontenac

added bonus is the hot tub and gym on the terrace

the towel bar was missing and there was debris on bathroom floor.

we were not told about access to a pool, hot tubs or the gym at a near by hotel

being able to have two devices on the wifi at once

not sure about do they have bigger rooms for family and kids

the wifi was poor for the television. breakfast buffet toasters were extremely slow.

unfortunately, the pool was not accessible because we were just coming out of confinement.

the hotel bar was closed despite obvious interest from the public

fireplace made a clicking noise so turned it offud83dude41

fireplace in room 406 is a real bonus

location, shower, wifi, heat/cooling system.

room service was only average