poor western food choice at breakfast, no english room service menus, no option to order a glass of wine in

the swimming pool and spa was not available as per advertisement.

the swimming pool and spa was not available as per advertisement.

wifi is working great, no issues for working

wifi and vpn acces! very very nice view on the lake!

breakfast was very good

great meal and breakfast with an amazing view on the river and lake!

the breakfast offers good variety of local cuisine as well as some western dietary

need to keep meat and fish food away from vegetarian food egg station at breakfast need to use new pan everytime

breakfast was fantastic with several styles available, both western and asian

and there's an indoor heated swimming pool on the 4th floor

wifi - awful food - ok but perhaps a few more western dishes for evening meal choice

they must ad more europe breakfast options

nice and clean , good breakfast!

good dining options in hotel and surrounding area good gym

clean the pool

wifi cannot connect

hotel, free and super quick laundry service and decent breakfast

the outdoor pool was also lovely - the water was the perfect temperature and there were free inflatables you

the swimming pool was smaller than other sheraton we use to visit , not much facilities in the hotel , i sugest

not follow customer's request, room temperature cannot adjust, can't reach room service by room call

pool and kids playground were closed

gym, pool and kids playground were closed

the wifi internet speeds are excellent

had a problem with the wifi connection and could not connect on my macbook or google phone

buffet breakfast in the western food restaurant is just average; lack of an indoor swimming pool is a

i could not access the pool

they also rent the swimming pool out to the public

room service meal served a raw piece of chicken that was still slightly frozen (the satay that came

this time having paid rmb4000 deposit our room service meal came with a demand to pay by credit card but no

over 1 hour for room service, followed up and was told they forgot because busy but we would receive in 20

existent wifi if you need gmail, its filtered out - terrible for travellers and reception staff could not

no wifi connection almost everywhere i had to connect from my own phone 4g

the breakfast selection is sufficient, but needs improvement

the facilities like swimming pool and gym are clean and nice

breakfast is exceptional good

breakfast was very good and room comfortable and clean

super friendly staff, spacious and comfortable room, nice breakfast

no bar service at the pool.

for my spa appointment at a discount and was so helpful to me and even showed me around the gym, walked me to

location, facilities for kids, staff, direct beach access, balcony seating

there was a wonderful pool overlooking the beach

location, facilities for kids, staff, direct beach access, balcony seating

nice hotel with good facilities. breakfast is decent but i hope to have better food options.

i ordered room service

breakfast was good

swimming pool was great

found it very annoying to have to be escorted and let into the gym each day