we couldn t believe the lousy room service

breakfast layout was incredible

the breakfast was exceptional and the price was unbelievable

good breakfast served in a nice breakfast room

no natural fruit juices at breakfast

mind you: street parking is paid in gramado even during the weekends

kids room is bad

cleaness, location, breakfast, services in general were excellent!

breakfast in the morning is wide and varied

the gym could be well-equipped.

otherwise, the breakfast left me a bit disappointed.

the breakfast is really good, lots of options with a pastel that is delicious

hotel, perfect location, amazing staff, very rich breakfast, it's unclear how it's not 5

the breakfast it''s yummy

the breakfast is delicious and a lot of options

staff very attentive and polite, room great, breakfast amazing

-coffee always available in the reception -very well kept gardens and chill out zone -pool area was great, with

and location were amazing, staff were freindly and it was good to have free onsite parking

free parking and very comfortable, large rooms very clean and

the breakfast was great! the staff were very friendly and accomodating!

great bar with live music - pool - kid's club - breakfast - italian restaurant

great bar with live music - pool - kid's club - breakfast - italian restaurant

level of service, wonderful long breakfasts, hotel restaurants, food and drinks, room service, spa section with

kids menu could be better elaborated and with more varieties.

the hotel facilities, specially the pool, and the spa with fair rates.

breakfast was good the first day and then was sweing same items beought back each additional day

the spa services were not available.

great location and amazing breakfast:)

there is a spa inside the hotel and a pizzeria

the breakfast was amazing

delicious breakfast with tasty food, typical from south brazil

the breakfast was fantastic also

in the lobby and went out of their way to make our stay comfortable, including taking care of the kids

breakfast wasn't fancy, but there were a variety of things to eat and everything was fresh and well

small parking.

the breakfast was great and the room was very clean. i felt very comfortable during my stay.

breakfast although was good, had a lot of old food on the buffet

the swimming pool was a little small but was ok for a quick dip

wifi coverage could be better - in some spots inside the room the signal would drop.

nice, heated pool with stunning, panoramic mountain view and one of the best equipped gyms i have seen in a

the kids area was great. some things were broken but overall great.

room service staff was nice. although there are very few items on the menu. nice furniture.

nice, heated pool with stunning, panoramic mountain view and one of the best equipped gyms i have seen in a

viana (reception), francisco (restaurant, room service), katherine (room maid), and the swimming-pool barman

breakfast is awesome

breakfast was exceptional

the wifi dropped out sometimes. drinks service to the pool was slow.

swimming pool could be a bit cleaner

was clean and the breakfast was nice with lots of options, the staff was friendly and helpful

room service one night was simply closed for no reason

new, comfortable, and breakfast was as good as advertised

spa staff was apparently on vacation, and yet there were pamphlets everywhere about the spa -

great location, facility, wonderful breakfast

sunday morning 8:00 am through 11:00 am saxophone playing nonstop at breakfast room

the wifi network did not works most of the days in the room area.

the breakfast area was nice with good view of the town

location excellent pool great restaurant

big rooms with king beds, breakfast offers a wide variety of options

swimming pool

to fill some of the supplies and overpriced laundry is something that the hotel could look into but it is not

breakfast was excellent

very helpful and super friendly room very clean breakfast high quality we will definitely come

facilities, everything clean and comfortable staff was awesome, always caring and trying to help breakfast was

the hotel offers a wonderful breakfast, but it may benefits of some more fruit.

the breakfast and the staff are awesome!

breakfast is good, hotel etaff are very helpful

the breakfast was great

the amazing bed, super clean rooms, amazing breakfast, the staff super kind and helpful

wifi did not work, and the room was a bit cold

liked the view from the room, size of the suite on upper floor, breakfast and quite close to the center (but

limited breakfast. no lactose-free milk was available.

spacious and with excellent infrastructure room, great shower, comfortable bed, exceptional breakfast, very

staff was amazing, the room was very nice decorated with romantic vibes, the breakfast was delicious and the

breakfast was ok.

the environment, the staff, the breakfast, the overal infrastructure

breakfast and location near lake

location the breakfast employees

wonderful breakfast

the benedict eggs in the breakfast are amazing

excellent breakfast, attentive staff

at breakfast we were introduced to the owners who happened to be there at the same time

comfortable bed, excellent breakfast

liked of people, room and food (breakfast)

breakfast, facilities, room view, everything charming and clean

breakfast was plentiful and delicious, staff was very friendly and helpful, room was very clean and