the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

given access to the kitchen no matter the time to tend to my baby s feeding needs

the room was like new. very clean. the wifi was also good.

we have a favorite room and it's the queen spa room with the oversized bathtub for two

sumone took my parking in front of our room

location is excellent and the free parking was an excellent perk

cavil is food service at the pool is reeeeeally slow but they do warn you (kitchen is two floors away)

location was great with free parking and 8 min drive to downtown ottawa

the breakfast is delicious, as are all the meals served in the restaurant

location and very comfortable. casino

there is a laundry room and a small gym in the hotel

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

wifi was extremely slow and that wait at the front desk was a bit long.

firdge was not working and of course no one could fix or replace it the room was not fitted for kids

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

great nice room and was surprised the pool was actually open with all the covid stuff i thought it would be

gym pretty much abandoned and some cardio machines didn't work at all

unhelpful staff, never cleaned the room, room service is the worst, my worst experience at any

very spacious room. big hallway. space between rooms. fireplace and jet tub in the room.

hallways sometimes looked untidy, room service never visited our room to see if we needed anything replaced

fireplace is a nice touch

wish wifi was a bit faster.

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

the breakfast was good, but not really that hot. the staff was really friendly.

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

great location for walk into the city, useful microwave in the basement, good breakfast

parking is small

free parking is hard to find with hotels but not with this one

the location, staffs, facilities, breakfast, rooms, air conditions, indoor pool, spa, and also cleanness

pool was small but very cozy! our kids enjoyed it! n tim hortons was an added bonus!

free wifi didn't have any password protection. the room didn't have any moisturizer.

friendly staff. great shuttle service

great breakfast! good sized room. pool great for kids.

weird and noisy - requested for checkout at 12 instead of 11 so was denied the breakfast bag - no room service

to utilize kitchenette to assemble a wedding cake

lovely clean rooms, great beds and bedding. laundry on site was a bonus

don't think there was anything, we are from london ontario, so we had to take my husband and my kids ashes back

of the amenities that guests take for granted (creamer for coffee), snacks or beverages in the bar fridge for

the breakfast was great and coffee and tea station was incredibly convenient

not realize it was a pet friendly hotel as well (husband book hotel)

pool and gym is closed ! why not information for the website?

clean rooms and amazing breakfast. wonderful pool area for the kids.

stay, the facilities were wonderful and well kept , breakfast was delicious every morning, the spa bath was an

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after

shared kitchen friendly staff clean

view was amazing, the pool was clean and warm even on a cool evening

that i can have my pet with me

bed was very hard and it said on the site that there s was a spa but it s not working anymore