the outdoor entertainment on the weekends was wonderful- kids played while parents enjoyed a drink and live

liked the games on the back porch and that the hotel was pet friendly even though we didn't have a pet

was not long enough so the water just went everywhere, the lobby was very warm upon entering, the wifi was

it was so easy to get a late check out

beds were not comfortable at all parking was definitely a major issue with the st patrick s parade and a

the view is amazing from the pool it is great location and clean and tidy.

due to weather and time restraints we never used the pool but it looked nice

nice view. well equipped kitchen plenty of towels

pool, sauna, and hot tub were all lovely

newly renovated, hot tub , full kitchen, fireplace, very cozy and romantic.

the parking lot was rough and i needed to watch my step in the area where we parked.

the look of the pool. very disgusting. road to the back side very torn up

rooms were immaculate, the staff were the most hospitable, the pool was refreshing, and the desserts in the

great room, easy parking, huge room with a balcony, very comfortable bed

we did not run the fireplace as it is still summer but it was pretty

buffet breakfast

we parked our car when we arrived in parking behind the piedmont

just like anywhere in town parking can be tricky

so spacious and had a kitchen

there was nothing left to chance as far as the kitchen and baths were concerned

the spa tub ud83dudec1 is exactly what we were looking for

the home cooked breakfast was wonderful

the rooms are huge with their own private balcony, a jacuzzi type tub and fireplace that actually works and

breakfast was creative and delicious

the rooms are huge and well-appointed - the spa bath particularly

the room was stunning. the staff was delightful. the bar and breakfast areas were quaint

wifi did not work on my upper floor, and was an issue the whole time i was there

the shower was to die for, the spa tub was the reason for the room

first floor room was a bit noisy when the bar was open; very convenient though

the spa tub in the room was confusing so we didn t use it although we would have if there had been

room was clean and beds very comfortable the shuttle was available every time we needed it and driver very

all the staff is very friendly and helpful and we love getting a drink on the balcony bar and watching the

liked having the restaurant and bar with game room and live music right inside our hotel

2 kids running up and s down the hallway our first night and them throwing ice off the

shuttle services , excellent balcony services & meals all staff excellent at basin hotel, loved the

parking right at your door

location is perfect. rooms were clean, comfortable, and the ac worked great. parking was easy.

plenty of parking on

pet friendly but no where to walk them

super pet friendly

parking was very convenient

the pool, the spa, the arcade. it was pet friendly for my little one.

and they had gated locked parking for my motorcycle awesome

because it seemed to be such a busy place with people waiting in line for the restaurant, and parking seemed

location and laundry on site. balcony for sitting.

the pool was clean and very nice

location, pet friendly, reliable daily room cleaning, and helpful staff and front desk.

plenty of games inside the hotel as well as lawn games outside for the kids and families

spa room was clean, spacious, and very relaxing

my boyfriend and i get away without kids we always get a jacuzzi tub

smoking rooms were not something i would ever do, room smelled bad and wasn't clean

pool. owner is very nice and friendly and helpful.

easy parking. quiet.

parking was viewable from your room

spa tub was immaculate and room was tastefully and thoughtfully designed

pool a too crowded and parking was be tight.

was clean great staff,nice pool quiet hotel

was comfy pillows not so much wifi didn't work at all and hotel couldn't offer any type of small travel items

staff is always accommodating, pool was such a nice

had no wifi and i was disturbed several times from housekeeping even though i had do not disturb sign up

liked that it was pet friendly and location was very convenient.

we loved the pool

the kids loved the movie while swimming it was perfect

the room was clean and spacious. they allowed our pet to stay.

breakfast area was superb

so close to everything parking was convenient trolly ride

plenty of parking for my truck and motorcyle trailer

there is no free wifi as listed

i really liked the swimming pool and location of the hotel i was close to many attractions

pool and hot tub was full of bikers partying

they accommodated my request for an early check in and were so professional and friendly

no wifi

there was free wifi but could not connect with ozarka's password

cleanliness and the fact they are pet friendly, which is hard to find

wifi needs lots of work

the parking in back

no coffee cups and ice have to be asked for very spotty wifi

facility did not have wifi or any type of breakfast

parking was difficult, however eureka springs was extremely full and busy that weekend so it was to

it had a jacuzzi brand whirlpool tub big enough for 2 adults and it worked well

the beds are awful need to be upgraded and they advertise wifi and there was no wifi

advertised that they had free wifi

wifi did not work had to tether through the hot spot in my truck

was wifi but it didnt work

wifi was advertised, we were unable to access wifi in the room

we were not able to access the free wifi from our ps$ for some reason

the spa tub was amazing and the king sized bed was like sleeping on a cloud

walls needed a good wipe down and pool floor needed resealed but nothing overly major

pool, microwave, fridge, beds, all of it. fabulous for our trip.

clean room! nice spa tub. great value!

booking, the site mentioned an all- seasons outdoor pool and hot tub, along with accessible lakeside kayaking

zero cell service, but available wifi was all we needed

i wish the pool was opened but under the circumstances i understand.

breakfast had nice variety

has a fridge in the room indoor pool and is a very clean modern room

the breakfast was wonderful. everyone was very friendly

the clean room, the mattresses and a good breakfast buffet.

was amazing, breakfast was good and free for kids under 11

the size of the room was perfect for me and my two kids.

laundry room, breakfast area warm and inviting

access to gym and gym being next to pool was poor.

indoor pool for the kids