made even more so by the staff: understated attentiveness by everyone from reception staff to pool boys

was a pleasure like always, friendly staff, we had a great time in spa and bar & restaurant was

wifi was inconsistent throughout the hotel, especially in common areas

quality of food of room service & the beach restaurant need a lot of improvement, but breakfast was really good

we had teenage kids with us and they loved it as well

wifi poor

helpful staff, lovely breakfast & clean rooms

wifi did not work in the room now ithat was fixed pretty quickly once i asked but as the place is

free wifi and air conditioning

had to leave before breakfast but i have no doubt it was exceptional

unfortunately no swimming pool, but luckily very close to the beach

if we had known the pool/spa was closed (they could have let us know)

great shower/spa bath

expereience is important and breakfasting in the basement which is more suitable for a gym or spa wasnt what we

no pool

the wifi was actually not very good and even the staff had problems

bar staff also fabulous

staff were excellent at every level from reception desk, breakfast restaurant, room service & spa

charge for room service too high

2/the spa in the basement + offers & discount to guests for this facility 3/the huge pool and surrounding

kitchen staff making noise at 6:30-7am woke me up both nights - electricity plugs not working - room service

a better gym would be good. i had to join a local one instead.

wifi was not available at all tjmes

ordered one continental breakfast, as we did on the last stay,room service

from reception to bar staff and restaurants all super professional and first class

we complained about the amount of smoking in the restaurant areas - as did several other

a lot for the money - nice rooms, a great breakfast buffet, two pools, beachfront access, free parking and

hotel offers a lot for the money - nice rooms, a great breakfast buffet, two pools, beachfront access, free

buffet breakfast had great choice

interacted with could not of been more friendly or helpful, in particular the staff running the kids club and

wifi poor, water pressure low in shower, a little dated furnishings, pool closed, tv programm

well equipped kitchen and a washing machine- everything you need travelling with kids

not many facilities for kids just swimming

would have been good to have small playground for younger kids

the kids didn't find this much of a problem

good options with the outdoor pools for the kids and even for the little ones

good options with the outdoor pools for the kids and even for the little ones

clean rooms, large beds, nice hotel garden, on-site hotel shop, useful in-room kitchen, breakfast restaurant,

some kitchen appliances were old and worn out

the parking was under the hotel, for free

fast pro wifi, we loved a private pool as we had a premium pass

spotless , staff pleasant, facilities for children and kids activities ( disco , bingo,barcy ) excellent

the pool was kinda dirty as well there was a lot of rocks at the bottom

the breakfast was the best i've ever had and i've had them all over the world!

and another foreign teens turning fire alarm at 6:00am and having to evacuate the hotel with the kids

when i checked in i was given zero information on the hotel not even the password for wifi

wifi! was very bad and was not suitable to work from home

sometimes in the bar and restaurant had to wait a long time to be served

wifi is only 2

great breakfast sitting next to beach - lovely

our private accommodation was exceptional, featuring our own swimming pool and both an indoor and outdoor bath

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

location,infinity pool, calm and relaxed atmosphere

the pool sauna steam gym area was fabulous

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

friendly with the kids and always willing to help in every single way

drinks away from guest at the poolside, was childish and unjustified, especially as there was a bar, right next

the breakfast was very good and offered a wide variety of options

indoor pool and spa been

breakfast each day was cold. otherwise excellent.

liked the personal touches on arrival with fresh cool flannels and also the drinks offered at the pool side

distance to puerto banus lots of restaurants in walking distance free cocktails in afternoon at pool afternoon

have a daughter of 9, she managed without any additional children programme and played with other kids

for kids

spa was mostly unattended

setting with a magical view of the pool and sea

the menu was pricey and didn t cater to kids at all

the staff were incredibly friendly, the apartments were spacious and the grounds and pool were very well kept

location is fantastic and the spacious apartment is luxuriously furnished, with a well appointed kitchen and

and the apartment is a really good size, decent kitchen, good terrace for outdoor dining

small note: unfortunately kids club already closed on sept

parking fees. should give complimentary parking x guests, dinner has limited choices esp x kids.

poor wifi

the kids could not get into the pool because of this

first few days were bliss, then at weekend the kids arrived, i have never seen so many rude children and ignorant

we were happy about the spa in the room, lights, bed

the property said they have a nightlife upstairs, but no one was to be seen behind the bar the entire time i

window in the bedroom and drink on the rooftop bar was different price each night and crazy

very clean, 24/7 bar roof top. friendly staff

swimming pool no kettle in room no fridge in room noisy street, hotel is surrounded by car

i asked for a prior tour of the golf course on a buggy

wifi

the room was very spacious with a great view, and the swimming pool was a fantastic amenity for a boutique

tough to get around without a car. the gym hasn't got much equipment.

the buffet breakfast was elaborate and tasty

restaurant, shop) available nearby (except a golf court)

the hotel & pool area was extremely quiet and relaxing, it felt like we had the place to ourselves most days

the views from the pool area were amazing an relaxing

parking y was on the street

the room was pristine clean - a lot of details and surprises during my stay - the view from the pool area and

i have seen, she even allowed us to view and choose the room let us check out late and use the pool at all times

silvana provided an open bar of spirits in the room at no extra cost so that was a real plus we enjoyed a couple

great for parking our motobike

there is a fireplace in the hall

* super views *cosy fireplace on the mailings and dining area *ample parking spots outside the hotel entrance

different and unique style - rooms are interesting - outside pool area needs some investment - area for breakfast

pool area and all outside area needs an investment, not very inviting - there is labour on the

breakfast dinner and the location were excellent

and in good weather, you can spend time by the pool, which offers a wonderful view

cooler evenings can be enjoyed by the fireplace

the pool and beach restaurant menus were nearly identical some variation would definitely elevate the

the kids club was also a real plus for families

and miss on re stocking things like shower caps shower gel etc the usual towels on beds before breakfast

the kids club was absolutely amazing

this meant our time by the pool and at breakfast meant lots of children - screaming, playing or running around