smelled bad; traffic noise was very loud; felt unsafe; phone & wifi did not work; in december-room was cold;

parking lot not paved properly

i was driving to texas and had booked this hotel to rest since it was pet friendly

parking lot needs to be sealed.

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

additionally the pool was out of order which was not stated on the web

working elevator, pool empty, when checking in guest complained about no power in room, ceiling showed water

parking lot need more spaces to park.

parking sucked,my room had mold all over, the floor was wet and there were dirty towels left on the

the pool open, elevators working properly, ice machine on every floor, and no leaking water.

my kids loved the bubbly tub

everything; clean, convenience of shuttle bus into downtown. facilities within the hotel.

we had room service which was excellent

my room service was amazing best ever

i liked the in door patio it was nice for the kids to play on and safe.

the bed was very comfortable they had a gym in the facility

the room was clean, the breakfast was good, the staff was good, the parking lot was a bit dark and the ice

indoor pool...lol...

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

breakfast was awesome staff was always friendly and helpful pool was very clean bed and couch were comfortable