swimming pool was awesome, clean and big enough

the food (room service) was great too

the opening time of the swimming pool is very friendly for tourists

no room service after 9.30pm and hotel bar closes at 10pm

nothing much other than i can’t use vpn through their wifi

i had a hard time with the wifi but it was a minor inconvenience.

the breakfast is very delivious too

the gym was also one of the best i've seen

gym ok

friendly staff, very helpful, very polite, especially the concierge; fantastic gym facilities, one the best in

early check in at 9am very appreciated thanks a lot! almost all was ok

gym has a decent selection of machines and dumbells to suit most people

thanks for the late check out and baggage shocking

a washing machine (with laundry detergent

sending daily wechat messages to check in on whether i needed room service or have any disposables replenished

laundry and kitchenette

plus free laundry detergent was provided as well

the pool had very bad lighting, and looked little outdated

background music of breakfast venue is a bit too loud.

great buffet breakfast, lots of choices

beautiful room, excellent breakfast, fantastic location, late check out

comfy bed given opportunity for early check in and late checkout given river view room beautiful high floor

wifi not working

great breakfast, although all chinese

throughout our stay we could not use wifi at all even after we were given a plug-in router to address the issue

no wi fi , no wi fi , no wifi

wifi service can be improved .

the storm spa was so cool

highly recommended loved the pool, staff and room and guest service

room, view over the bath to river excellent, both bath and thunderstorm spa very very good, really friendly

pool is too big, so it uses too much water, making the room really humid

the digital spa was definitely a highlight

they provide free laundry service which is very convenient

laundry was 10 items a day per room

the location is good but parking is a nightmare if you plan on driving.

was great, from the warm welcome, to the complimentary 24hr laundry service to the speed in which they replied

free laundry was included and the room

can do with enforcing kids not jumping into swimming pool.

have got everything you need, laundry machine with dryer is a huge plus for us

also, they assisted me with a drying rack to dry my laundry

the rooms are more like full apartments than hotel rooms—complete with a kitchen and in-unit laundry—which

to larger room, extremely comfortable and spacious excellent facilities, nice and well equipped gym