the waitress told us the chef had already cleaned the kitchen and no longer was cooking

amazing wifi easy to work from

pool and patio was under construction , waterfall on the other pool was off must of the time .

pool open 24/7 or suite was big access to beach from property

the pool was in awful shape

the staff, beach, room, pool and food were exceptional!

this advertised adults only resort did surprisingly have have kids

this advertised adults only resort did surprisingly have have kids

we were in the treehouse love nest, which has a wonderful infinity pool and adjacent jetted spa tub

the pool is pretty and has an amazing view of the ocean, perfect for watching the sunrise and sunset

the accommodations are steps away from a swimming beach, and there is a clean blue swimming pool on site

spa options are available too, we had massages luz who knows how to knead those knots to a state of

there is a small pool that was just enough to cool off during the day and have a warm swim in the evenings

spotty wifi, almost no cellular connection

infinity pool is amazing and i love how you can walk out to the beach

didn't do the all inclusive but breakfast was part of the package

the breakfast buffet delivers

loud music in the beach and pool area

construction of the pool and facilities

breakfast was excellent, staff was beyond amazing

thought i was getting double beds and spa wasn't good

also, prompt room service needs to be addressed

the rooftop pool and bar our outstanding with beautiful view and great service for food and drinks

the rooftop pool and bar our outstanding with beautiful view and great service for food and drinks

very polite, friendly and helpful especially julio (michael jackson), gustavo in the gym, jorge and alex in the

and we were super impressed with the room service food, really good

not much to do around the property other than the pool area.

just wasn t expecting kids /crying etc on this trip

the food is not great at all. however, breakfast was pretty good.

abandoned restaurant on-site was closed elevators not working (lots of stairs) one pool/water feature

breakfast was incredible

the pool and beech area

r drinks)

i went with my wife and my adult kids to celebrate my son's birthday

majority of guests were big families, lots of kids, and very casual

the pool was clean but cold

the view was great, we enjoyed the pool a lot, there was barely any people there.

no hot water in the shower. very noisy air conditioning system. very steep parking lot.

they didn t have any wifi, no free breakfast. other then that, it was great.

more parking spots, even if there is a short walking distance in between, feeling safe for letting the

the rooms are nice, and pool area is divine

fruit or bagged snacks available in the bar area for guests to access at all times of day

incredible views from any room and the infinity pool is beautiful

view from our room was incredible, and the view from the main swimming pool was absolutely unreal

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

lovely infinity pool that is olympic length with swim up bar

hotel - mostly everything of the hotel is renovated eden pool in 5th floor is perfect personal is nice - not

it was great for breakfast and drinks

they will try to sell you on a timeshare breakfast but our rep was very respectful and didn't push us to attend

were renovating the top floor which you need to access the gym from and it was not always easy or safe because

the pool and bar area was lovely and perfect for our small group

the studio we stayed in was so updated , clean, well stocked with kitchen ware microwave and all, a great

not crowded, delicious restaurant, beautiful pool, excellent overall

the furnishings and decor were charming, the bed was super comfortable and the kitchen was well stocked

the views, pools, and location fantastic; the food amazing; having kitchen and laundry facilities was great;

24 hour gym access, several pools, nice on-site restaurant

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not

the gym has basic cardio equipment and weights (dumbbells and machines), albeit old

more pool activities. make the courtesy car available till 9 pm or later

the main pool was closed and this was quite disappointing.

wifi in the restaurant was poor.

we enjoyed sitting at the rooftop patio and getting in the rooftop pool

we made great use of their small gym during our time there as well as the rooftop pool

i think a nice touch would be robes and/or a microwave above the mini bar so you can heat left overs

nice, small pool on the roof - perfect

also i had booked the hotel as they advertised a gym which was a complete joke

bigger swimming pool on the roof top! it was more like a big hot tub.

we liked the location and that it was pet friendly.

well appointed room, good working ac, nice staff, a gym, modern bathroom

we had our laundry done for 90 pesos

breakfast was good especially on our terrace and location was fine

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana

our stay also included a wonderful continental breakfast the next day

the continental breakfast that was included with the package was not that exciting.

we loved the saltwater pool

guests would drink in the pool with loud conversation and music playing

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable

we opted for breakfast in the room and it was perfect

the property is beautiful and great. the staff was great, delicious breakfast.

delicious breakfast and the morning staff were super friendly and helpful.

room service only available before 2

the top level has the kitchen and your own private patio that is adjacent to the green pool

lower (original) pool was very cold, and appeared to not be very clean

the room service is from los grisoles but

the rooftop pool and bar were excellent. location was great too

the only thing i would say was they could use more chairs at the pool.

the prices at the spa were too high so we went elsewhere for treatments.

drinks oredered through room service took one hour to get

with full view of banderas bay, convenient to restaurants, town, great food at hotel and fun pool bar

spa treatments were excellent

the adult swim up bar is pleasant because the kids are on the other side

so you get to hear screaming and crying kids all day in your 'kid free' trip

room service on the app did not work.

staff very friendly alcoholic drinks excellent pool areas awesome

we had to go next door for buffet dinner. it s not adults only next door.

the food tasted old that includes de buffet and the room service food we ordered for dinner

many pools , for adults and kids

room service wait is 45mins but will take more than an hour

resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8

the property itself is gorgeous, breakfast is great, staff is attentive.