also, the parking spot provided is only in the cabin

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

wifi speed is really slow :-( especially in the room we had almost no connection

laundry service and the beautiful garden and seating area

if they are talking in front of the rooms - also on the weekends you here the music from the bar next door

i could easily hear my neighbors and the music from the bar next door

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

the room was huge, the breakfast was awesome and all the staff exelent

the parking situation is a little difficult to coordinate each time you want to park or depart

the breakfast was great

great breakfast

the breakfast was unbelievable

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi works in the room

the pool and breakfast are not onsite as others have outlined

also, advertised a pool

good wifi

not provide much (no extra toilet paper, no tissue, no shower cap, no body wash and only one tiny bar of soap

music and loud kitchen sounds through our wall, needed a new trash can, and the tile/grout could have been

wifi was a bit slow

in each room day staff were nice & spoke english good location, a few blocks from the main park wifi was mostly

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is small but a beautiful setting

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our

beautiful rooms and amazing views from the pool. very nice staff.

pool is much smaller than expected and not conveniently situated

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

very noisy, bad wifi. cold shower. no clean towels way too expensive for what you get

people it is extremely difficult to communicate with night reception ( maybe a course would help) wifi - not

didn't try the breakfast this time but it smelled amazing

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and

excellent and kind staff, good breakfast, comfortable rooms.

weak wifi at the room. old room amenities like tv

we made a fire in the fireplace and sat in the in room jacuzzi

the breakfast is great

staff was lovely, breakfast was tasty

of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great parking

they should have a swimming pool

that room service was over at 10 and the money exchange was terrible only can change 50$

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail,

amazing breakfast! friendly staff! beautiful hotel!

the restaurant and room service staff went out if their way to be helpful

laundry service prices were excessive,there was no view from the room, location was fine just a 10

maybe needs little more facilities - little more sophisticated bar menu -

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick

warm pool

although the pool was tempting, we did not use it

swimming pool is very small

the swimming pool was too cold.

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace

get a bit hot, and wish there was access to the pool other than 7-11am, especially after we did the acatenango

only bad thing was that the pool was in the middle of the restaurant and unusable after 11 am

breakfast is delicious

there could have been a bit more welcoming atmosphere, it was slightly unclear if we could have room service,

pool closed in the afternoon when there is sun

the breakfast

lack of wifi in most areas, including room. few electrical outlets in room.

the breakfast is also quite nice

from the taxes and 10% tip charges, i was not aware i was being charged another $80 worth of parking, breakfast

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

water the whole stay and i asked several times and they did not fix it, the weather was cold my kids could not

so i found it hard to understand why they put people with a very young and loud (we understand kids don’t like

the pool was open and the grounds were so beautiful

we especially enjoyed relaxing by the pool after a sunny day

wifi was weak

the breakfast buffet is lovely, and the lunch we had there was excellent too

the restaurant was great and i ordered room service- which was easy to order, quick and delicious

our room was beautiful, with a fireplace and a high vaulted ceiling

is petty the swimming pool doesn't have shadows when there is a full sun it is quite difficult to enjoy fully

place is amazing, gorgeous, loved the architwcture, the museums, the pool area, really enjoyed

pool also, but small enough that i'm not sure you can actually swim in it

parking.

private parking lot was available though it was small, it was convenient

the wifi is terrible, drops out every 30 seconds

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax