clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment will never stay again it should be named (no quality inn) worse hotel i have ever

think the window in the gym should be darkened

gym equipment was old and broken

the gym was great. the laundry was great. the customer service was awesome.

pool was too cold

front desk people, free cookies, updated, comfy, 42 inch hdtv and dvd player, pool was ok, fitness room was three treadmills in a very small room

cleanliness, staff, fitness room

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

breakfast was fresh and different each morning

the cleanliness,convenience to restaurants and the continental breakfast.

we also enjoyed the gym

i liked the hotel itself. the gym and the pool area was nice. i also liked the size of the room.

room, whole hotel seemed really clean, nice pool, nice gym with free weights, cheap, comfy

gym was closed

also there were no towels in the gym

i loved the common area with the pool table and the gym was the nicest i’ve been in

beautifully decorated, clean, indoor pool gym, patio, pool table and plenty of lounge space

gym size

and amenities are great, with wonderful, free coffee and tea 24hrs, an indoor pool, and a nice gym

very up to date, beautiful lobby, great rooms, lots of activities in the hotel (pool, gym, lobby games, etc)

nice staff throughout and also liked the pool and gym

gym had limited equipment

gym, nice breakfast

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

staff at the breakfast was great

the fitness center wasn t available at all

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

fitness and business center not available due to renovation.

good room service every day

more handicap parking spots would have been helpful.

gym room opens 24 hours a day

could use some more equipment at the gym or replace broken ones

i liked the cleanliness of the gym and the pool.

wifi was good

nice clean room and convenient parking

they gave us a pass to the local fitness club but it was only open for an hour after our arrival

room was not properly cleaned, fitness center was closed

free breakfast , staff friendly , room clean , pool and fitness room available

pool and the fire pit outside

left notes to her staff saying something completely different and charged me my deposit as late check out fee

breakfast was great. fitness room very nice although water tank was empty.

the pool was small and we'd have liked to have a hot tub available, but we weren't expecting one

breakfast, spacious gym, large room with kitchen

the laundry and gym areas were well appointed and clean

the size of the suite was amazing. lots of storage. clean. we loved the pool area.

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three pieces of equipment and the was a advertise

the gym was under construction. the air didn’t work in the pool room.

the breakfast was good but could have had more options! and the gym could have been nicer

everything. especially ground level and the pool and breakfast

omelet, sausage, juice, cereal, milk, coffee, waffles, lovely setting clean pool and fitness room with accessible

the gym equipment had a mix of new and old/worn machines

the pool and gym were also unavailable

daughter had an unfortunate incident at her tournament where her gym bag was stollen

the gym looked nicely outfitted but we didn t get a chance to use it

space, breakfast location and free parking.

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

modest acomodation, but very clean and functional (specially the mini kitchen)

had a small kitchen and refrigerator which would be nice if staying longer

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

i loved the stocked kitchen

room was very quiet. good location near lots of restaurants. fitness center.

love that you have a little kitchen

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two of whom were flying in

clean gym and pool

clean, nice area, pool

we loved the pool as well

the breakfast was very nice. lobby cookies also nice!

pool could have been open later so we could go swimming after spending the day at kings island and

food area was closed. no breakfast.

very clean room. loved the shampoo and the pool.

this was a great hotel. very family friendly. nice pool. great stay!

breakfast menu good. coffee excellent. service very good.

clean. easy to get around. has a pool

he was there earlier in the day working out at the gym and it was threatened by the police

some of the equipment in the gym wasn't working, and the breakfast was pretty minimal

the kitchen came equipped with pots and pan

we booked at this location but because the pool is down we transferred to the east location

wifi is very good

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

the laundry room was clean

location,staff was super friendly, loved the kitchen in the room with full size fridge,very

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

was close to the hospital i was working at, i like that the gym was open and available and i like that the room was¹ clean, cleanliness is of upmost

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

breakfast was really good

gym is small and might fill up when busy but has good range of machines with 2-3 treadmills plus a

breakfast and i really enjoyed gym. my kids loved the pool. room was clean and neat.

no gym available, internet down and business center closed

was clean, gym was closed due to covid

was comfy, breakfast bar was well stocked & fresh, and staff was attentive to keeping breakfast bar well supplied

excellent fitness center

friendly helpful staff, beautiful room, clean, nice fitness center, amazing cookies

the fitness room

the staff was very friendly. my kids loved the parrot!

the bar tender was friendly and the evening chef was amazing

the cleanest, showerdidn't operate well

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

i was a little disappointed in the gym.

example; gym equipment, the door to our room and the entry side doors were unsecure

parking was free and you served yogurt for breakfast

gym was great

i tried to go to the gym next to the pool but some if the machines there wasn't working

the only small thing was the water station was not working in the gym. but that was very minimal

l the peddling machines)

breakfast was great

breakfast was awesome! gym was clean and spacious.

the bar tender was very nice.

restaurant and bar on site.

it was clean , they had a nice little bar inside and patio

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

the pool and gym were very nice, as was the breakfast

the breakfast was nice but would prefer more vegan options and low carbohydrate vegan options.

the breakfast was not good. the pool was dirty but i think it had even used during the day.

breakfast options were great, size of room a plus, proximity to stores and food and medical

the breakfast was not good. the pool was dirty but i think it had even used during the day.

breakfast was great. the pool was incredible as was the gym.

convenience of having a kitchen with a full size fridge

rooms as we walk past was very polite the hotel was clean i liked that when you reserve the pool you have to pull area to yourself, i also like that they still did have some hot food items

could have had more choices for breakfast. could put hot chocolate packets in rooms.

large room. nice kitchen.

rooms are spacious and the gym is quite good

location was great and the free breakfast was great.

breakfast ended too early.

loved the indoor pool and they have a great breakfast

good breakfast

loved the breakfast. loved the gym. room was excellent. couldn’t hear through walls.

love that i was in tom 810 and had free access to a bar area for free drinks, ect

kids running up and down halls, yelling, playing games in elevators

no hottub. indoor pool was small and very loud. kids playing echoed.

construction - new bar and lobby enhancements in progress.

nice room. quiet. good staff. good free breakfast.

pool was salt water so easy on the kids eyes

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

the kids had to come in and out to go to the bathroom all night

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

before check out and our room key card was already shut off and wouldn't allow us to access the pool

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how made the time go above the 15 minutes and blew out the jets

we were in the city already and were given an early check in

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

wife liked pool and hot tub

clean, bar, gym and open sitting area.

of covid the pool and bar were closed

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

no being able to use the bar or pool table because of corona :(

of the main reasons i chose this hotel was because it included a swimming pool

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

patio the room the fire pit the pool

the kitchen supplied with some dishes, soap, and dishwasher.

rooms were nice size and comfortable. the kitchen area was a great, nice size fridge

the gym wasn't anything fancy but had enough equipment for my husband and i to

breakfast could have been better

breakfast was great, & bonnie was very professional & could not have done more for her customers

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a bottle of water

bonnie, the breakfast server, was exceptionally friendly and helpful

we enjoyed the little gym and hot tub, and appreciated the fact that a fantastic donut shop was just a mile or so down

was really good and it looked good and smelled amazing and tasted good the kitchen staff was quite but kept the area clean and the food did not run

setup was great for families, spacious, separate bedroom area, kitchenette

1st morning had no hot food for breakfast, but other than that i have no complaints

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

(wifi, breakfast, gym, location,clean)

like the newness of the hotel, myself i liked $20 accidental fee, l'd used the gym and it was clean loved the equipment, we'll be back in a couple months at this location

gym lounge area

new hotel. great breakfast!

clean hotel. breakfast had a decent variety.

good gym and pool

the breakfast wasn't great

very clean abd modern room. but breakfast isn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

mats in the fitness room were dirty, no one managing the front counter at times, elevator got stuck with

fitness center had trash

mini fitness center and wake up call didn't work!

nice fitness center

fitness center had no hand sanitizer

the gym had great equipment

gym was a little run down. pool was small

the gym was nice and clean

gym facility and the room was very nice

the breakfast was really good. the kids had fun in the pool

fitness center was closed, but no signage was found saying this

breakfast bar could have had more variety. fitness center needed towels and water.

good fitness center

there was trash everywhere outside... they had us in a room across from the laundry room

laundry machines and the ice machine were working and readily available anytime

the pool and gym were also clean and big enough to meet our needs

the gym was really nice and clean

nice gym

location close to cincinnati open, very clean, spacious room, hotel has a pool and a gym, nice staff, plenty of free

and the gym was great

the gym was nice too went at night and enjoyed my

there was a pool and gym

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

also, heated treated nice big pool

room was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both

great overall experience, loved the 24hr gym and indoor pool.

very new building, modern decor, large room & bathroom, nice gym

the facility was clean, beds were comfortable, and the breakfast was great!

the staff was warm and welcoming, accommodating and had a great breakfast in the morning!

breakfast was wonderful and the location/setting was great

i used the gym and appreciated the dumbbell rack and a good assortment of weights

the breakfast and gym was nice

the pool was too chilly

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

laundry $$$$$ only takes quarters an front desk had none

very clean and the breakfast was good. nice gym and pool area.

the pool is my only complaint

the place was very clean, breakfast was good.

the breakfast was delicious and the staff always

very clean and the breakfast was good. nice gym and pool area.

depressing hotel if travelling for work - gym has one treadmill which broke soon after i started using it - breakfasts not

i used the gym twice and the jacuzzi once

the gym was decent, however

the staff is amazing (especially the lady that does breakfast), its always clean and we always have a good experience

room was nice and clean. breakfast was ok not their fault though it is because of corona virus.

our daughter loved the pool and the fitness center was great

access to the fitness center and pool was as easy and check out was quick and efficient

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

love having a restaurant and bar on site

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

were very soft , very goog location , staff very nice, breakfast was more than good , we used the gym and it was clean also , from now on this hotel will be # 1 for us

kids were super disappointed

laundry on sight only a dollar wash and a dollar to dry very friendly staff

everything was perfect except there was a bees nest in hotel pool's towel cabinet.

outside pool was clean but only open to 930pm- no swimming after ki trips for the many groups of kids staying in house

clean, well staffed and good breakfast

location, great breakfast and clean hotel

breakfast was very good

the pool was very cold and made my daughter break out in hives due to so much chlorine.

breakfast buffet was great - more like an upscale hotel

staff was extremely polite and gave me a tour of the pool and fitness areas.

the fitness area was very nice

the fitness center, pools, and quiet rooms

took my grandkids here specifically to get away and use the pool

too many kids

they have access to a great gym in the area....i alway stay here because of that gym access!

the sinks was not kids friendly for washing hands

the room was really spacious and allowed our kids to play without being underfoot

all the kids and drunk soccer parents in the lobby.

the room has a small kitchen, convenient for saving on meals during a longer stay

no air conditioning in fitness center

great breakfast, great fitness center

did not use fitness or pool at this time

fitness room was adequate, but tv wasn't on and remote was no where to be found

they do have a swimming pool & fitness which i didn't use but had i more time i might

the quality of the room and the fact that it had a gym

size of the room for the price, the gym and pool

key card did open the gym

stayed with my daughters for our gymnastics weekend. front desk and workers were all kind.

no breakfast… gym, swimming pool etc aren’t usable

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

the hot breakfast was nice.

the breakfast was about the only redeeming quality here.

breakfast options needs improvement, beds weren't so comfortable and linen

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

breakfast gym and pool

pool was closed which was the reason i booked it

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

staff was rude, also lied about the pool being open

clean facility, enjoyed the pool

the pool was clean, and the gym was enjoyed by my teenagers

breakfast was very good... lots of choices, clean and comfortable area for eating.

there was no bodywash; just the bars of soap. and the breakfast was mediocre.

complaints, lobby was adequate and useful, pool was nice, facilities were nice and taken care of

were disappointed that the swimming pool was so chlorinated we could not even stay in the room, let alone get in the pool

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

friendly staff, large room perfect for kids!

we enjoyed having the kitchenette in our room

the breakfast could have been a little better and more variety but still good.

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

fitness room of any hotel i have ever stayed in

too many step masters (poor conditioner) & not enough bikes but i liked fitness center.

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

bed comfortable; clean; delicious breakfast, convenient to other locations

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

staff, options and facilities like the gym.

gym was very nice although i could not figure out how to adjust the height of the peloton bike

their is a very nice reasteraunt called

they closed the kitchen without notice on one evening and also stopped room service

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

the peace and quiet. the pool and fitness center!

the bar was closed the entire stay

we swam in the pool every day, and also used the

nice pool and modern spacious room

picked the hilton garden inn because of the food service and bar

facilities were great, always had fresh coffee in the lobby, gym was great

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

the breakfast, gym, and pool were great!

full kitchen was convenient and well stocked

bathroom laundry items (towels, cloths, etc

huge suite rooms, amazing breakfast selection, good functional gym

clean and great breakfast.

breakfast was good & convenient. hotel in a great location.

huge suite rooms, amazing breakfast selection, good functional gym

rooms are very nice and clean. great breakfast as well.

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the gym did not have any barbells. only dumbbells and two benches.

i wasn't able to utilize the facilities

the pool and gym was closed

not let know in advance that no amenities were available such as the pool and gym

currently being renovated so the pool and the gym were not available

i have a gluten allergy and no options were available for the breakfast included in our purchase

great location. peace-full setting. friendly staff. great breakfast.

not enough time to try breakfast

breakfast person just made it a bit uncomfortable when getting breakfast

like that breakfast was included, and also everything ran smoothly

it was nice having a full kitchen to use also

breakfast was good and staff service great.

the breakfast was hot & delicious

nice pool

loved the kitchen!