no food by pool

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made it worth it

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

the pool was great and our room had a great view

service around the pool was real slow

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

breakfast was good, staff members helped you out with it.

breakfast everywhere have sausage and scramble eggs, here not, you need to pay for an omelet or

wifi was very weak. not feasible to work continuously using their wi-fi

the continental breakfast is very

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

hotel stay meant i could use the very nice gym across the mall

gym was very basic and run down

gym is small but it has enough machines for cardio and weights

good gym and pool

was no changing room for the gym and pool area, nor a coffee maker or water boiler to make tea in the room

location was amazing, the gym center is well equipped

the amenities are like the laundry room was exactly what i needed

the pool was beautiful

great amenities in our room, like a sofa coach, a kitchen

stayed the room with kitchen

nice and modern gym and pool

very great hotel, with pool and gym

clean, sound proof and breakfast was excellent.

the buffer breakfast was very good

excellent room, great breakfast

convenient location in monterrey. lovely little gym and the staff were very friendly.

construction work inside the hotel -super noisy -no gym, even tho you pay for it -the pool was dirty and noisy due to the construction work -drilling

a little or no air conditioning in the gym the doors always open and there s no airflow

bad conditions in room and gym

the bar in the lobby was good

think the gym could be in better conditions the yoga balls were deflated and i expected to have free

gym was smelly and no water into the water despenser for both days

location, cleanliness, gym, bedding, breakfast

the restaurant was great, very good buffet options for breakfast.

the buffet breakfast was very good

quiet place/ gym/ pool/ nice area around

good room service, fast internet access, well equipped gym and great overall

the gym room and heated pool are nice

as i travel very often, gym has to be in good shape and it was a good one

i enjoyed the swimming pool

equipment in the gym did not work properly

gym food

the gym facility is out of date

gym and pool area with a breath taking view of the mountains

the pool, jacuzzi and sauna make the stay even more relaxing

ey), the curtains were actually sticky, the carpet is stained, the ac is very noisy, the gym equipment is broken and oxidized with sweat, and the lights flicker at night

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

white

i had to change rooms twice due first the ac not able to control and the second time due noise of gym being way to loud since i was in the room above

the facilities are awesome, with gym, sauna and pool that made my dad very happy

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

service was better as fiesta americana. common areas and gym looked well used.

the hotel has also a reasonably equipped gym

gym equipment a bit old

the equipment at the gym doesn’t work

breakfast (few options, low quality), gym has a good size and several equipment but equipment is worn

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

centrally located, starbucks, 7/11 and shops near by gym has free weights

excellent customer service andi liked the gym and swimming pool

was good except or access to gym if buffet because of covid-19

even heard an entire phone conversation ), the tv didn t work, the gym had only one working treadmill

like the pool, the gym and breakfast buffet

gym has just the bare minimum (dumbbells and that’s it) and the cardio equipment is old and

not enough equipment at the gym. need to have something different to be different.

great location large room fairly good gym

has a gym

good gymnasium facilities and outdoor pool

water in the pool was freezing

didn t like that during the weekdays they don t clean the pool

location, good parking lot, nice pool, great atmosphere

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

the gym was small but had everything necessary

is located behind the hotel which has a lot of small restaurants, refresqueria (snack shop), gym, exotic pet store, and best of all a starbucks

well located and comfortable. gym is neat and the breakfast offers variety of options.

the breakfast is delicious and it is super close to the mall

location, staff, breakfast, amazing valley view

my first day, the wifi was so fast, i could stream videos in hd

the breakfast was amazing

the service and location breakfast was great and the view was awesome i always stay in holiday inn

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

we used a swimming pool a couple of times

there's a pool also which i didn't use, but looked nice

they didn’t turn the lights on the pool area

the swimming pool is small and is being shared with another hotel.

the swimming pool

i was not able to use the facilities like the pool or the gym but it is nice to have those options

pool was closed and the gym is very smelly

didn't use the gym or pool but looked like it was close

very clean, pool area and gym were fine, breakfast was sufficient

breakfast was very nice and had a large variety to it, the pool and gym were nice, and the bed was comfortable

the restaurant and gym were convenient

we didn't have time but they do have a restaurant, pool and gym on site

location is great, the swimming pool area is really nice, the gym is well equipped, the views are great and the staff is very kind

the room is big and comfortable, gym and swimming pool is good too

pool, gym are functional

also the pool and gym (the whole 5th floor) is disgusting (planned to use them but we did not)

the gym and fitness area needs some maintenance that correspond to a hotel of this category.

training equipments from gym are obsolete

the gym was very basic and machines didn’t work

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and

room, dining room, meals, friendly staff, pool, gym

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace was beautiful

the pool and gym

gym , swimming pool and location

the location, the breakfast, the staff

was nice and clean and the breakfast was excellent i really enjoyed the coffee that they

clean rooms the viewing from my window and breakfast

comfortable bed, clean room, good breakfast and location!!

bed, shower, breakfast

the free breakfast

the breakfast can be eggs

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

wifi did not reach 3rd floor too well.

gym and pool great, very clean and quiet, room very big

gym is a jokr

gym was awful, only one machine worked, the machine for walking/running did not work at all in all

was really good, staff was nice, rooms are cleaned and comfy, pool, gym and the business place was available with good wifi wich was a plus because i had to work

clean and great location with good parking

the gym was a good size and there's a pool as well

i like the gym

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

clean, easy parking, near metro, nice pool area.

breakfast but kind of small breakfast area

smallish leisure pool, nice gym, good restaurant that s open 24 hours

the amazing beds, flatscreen tv, gym & garden/pool area were very nice.

gym is great

it also has a nice pool and gym

the pool was lovely with a gym as well and they close late which gives us abit of time

the ac in the gym was broken and the equipment was old and in very bad condition

facilities like swimming pool and gym are present and are good

the gym was alright

customer service was pretty nice. location was really good. it has gym

no ac at the gym

s, only one) cup of coffee

poor breakfast

continental breakfast included. free transportation in the morning. clean room.

it would have been nice to have a full breakfast. and coffee and teas in the lobby

location and good parking, good restaurant. nice personnel.

there was a gym, excellent kitchen in my suite and free bottled water

big rooms, great breakfast.

the breakfast was much better than a typical continental breakfast; freshly made eggs dishes in a

breakfast wasn't good.

breakfast was good!

rooms are big, fully equipped kitchen, great location, free parking, good free wifi, social hour with free wine, beer and

location in san pedro, with lots of options for breakfast, restaurants within walking

the breakfast was great

good option in san pedro, rooms have kitchen and a small living room

homy with friendly staff and fresh delicious breakfast+ the chance to do laundry free of charge

the continental breakfast was only fruit, juice and coffee

the breakfast is very basic.

wifi big room good room service

parking outside almost full all the time

wifi big room good room service

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

it was clean and having complimentary breakfast is the best. great location too

the breakfast was the standard continental and very good.

the breakfast was not that good, it was just okay

great staff clean room simple breakfast

the restaurant is nice and the free breakfast was good

breakfast was excellent beautiful hotel

the food at the restaurant is delicious, the bar staff makes great drinks

the breakfast option was excellent

i also like that the wifi was strong and i had no issues getting work done

breakfast here is delicious and filling to get your day started

great breakfast and firm bed.

great breakfast with great service.

there is no free breakfast but there is a cafe on site. reasonable prices.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast only included fruit, coffee and bread

breakfast was included, but it was very minimal

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

the breakfast and the view.

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

decent basic hotel with a nice buffet breakfast. better value than nearby properties

good location, great breakfast.

the breakfast served was very generous, didn't expect so many fresh options- major plus

are new, clean and modern, breakfast was good too

didn t eat breakfast at the hotel

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

coffee maker didn't work. no complimentary breakfast, not good value.

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

didn't have any breakfast.

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there