the indoor pool and gym. employees were very friendly.

most of the gym equipment was broken or missing pieces. scale didn’t work.

room was next to the gym and people were lifting weights till midnight and the walls are so thin you couldn't sleep

gym could of had more equipment.

had a nice gym and breakfast was outstanding eggs,sausage and potatoes and everything was hot

the pool was great, the hot tub was relaxing

the bar areas and the feel of the resort.

being close to dollywood and the pool

and every staff person i encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

the gym is awesome

best equipped gym that i have seen in a resort

loved 24 hour gym and pool as you could fit those in at any time after busy schedules while touring

the indoor pool, playground, gym, arcade, and jump pillow are fun

their indoor pool and gym is open 24/7

so many lovely dolly touches - lemonade on arrival, smores around a fire and the pool and gym

room was really clean and there were things for us to do onsite like the game room, the gym, the pool or cornhole

availabilty of restaurants and parking facilities were top notch

on four out of five occasions we utilized room service, poolside, and in-restaurant orders were wrong, but the staff did make amends and the

no coin machine in laundry room so it was a pain trying to get change

we used the gym once it was ok

only things i didn't like about it was sharing a pool with the super 8 next door and this doesn't really have anything to do with the hotel itself

everything. first trip with my dog and 4 kids and it was great!

walls were thick and we couldn't hear neighbors despite it being spring break week with a lot of kids in the hotel

i was traveling with my kids and felt very safe in the location

nice arcade and gym area

the room was great and the pool was great!

comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool, lounge, cosy bedroom, fridge, microwave- i should have stayed here longer

great kitchen set up

it’s wonderful to have a full kitchen

pool looked nice, and we noticed the walking trail although we didn't get a chance to use either

the location was great, and the breakfast was good, plenty of options.

was doing her best to keep up with all the patrons during breakfast

the room was large and loved having the kitchen

great breakfast very good.

fitness room

facilities and all it has to offer thank you so much, ramsey staff and management for your call fitness during our special time of celebration and vacation

the fitness room was very small and didn't have items the picture showed

fitness room really small, no free weights

breakfast bar was great with options of grits, eggs, meats, cereals, yogurt and fruits

gym and pool area are great

clean hotel and room, the gym facility was nice and the breakfast was great

gym was pretty decent and very clean with great treadmills

didn’t have washing powder did laundry. was out of stock. had to make a trip to the store.

great location…impeccable cleanliness in room…great pool for kids…had a great family visit

the pool and gym was open 24 hours a day

breakfast. pool and gym open 24 hours

a better gym

too many kids in the hot tub late night.

although early check in was not available upon request

pool was closed and we were not told at check in

hotel was new and rooms were clean. kids loved the pool.

the hotel was designed lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

wish the pool had shade. it gets hot during peak hour.

lights under the bed coffe in our room games in the lobby for the kids indoor and outdoor pool

the kitchen was great and the place was clean and comfortable.

the gym was well equipped

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

the bar tender so nice and professional , his cocktails are suburb

the breakfast was exceptional and had everything you could imagine

only thing i noticed, and it’s not a big deal, is that like most embassy properties, they make breakfast to order

also, breakfast lasting an extra 30 mins through the week would be nice

the room was spacious, plus a decent size kitchen and bath.

spacious room, full kitchen, large bathroom, great shower, very clean, good

breakfast was great. people were helpful as a tourist

the pool area was beautiful

the elevator was a questionable experience and the gym had 2 out of 3 working machines with no weights

the gym could have been a little cleaner and have some more equipment.

wish you had weights in the gym

gym could be larger

they were so noisy that i thought there was a gymnastics competition going on

indoor and outdoor pool as well as a gym

kids playing on gym equipment and running up and down the halls

gym was decent, to stay fit during your stay

all the weights were taken out of gym due to covid-19.

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

the hotel had so many amenities, gym, pool etc

room was very clean, the pool and gym facilities were clean

daughter had a gymnastics competition at the leconte convention center and this hotel had a walking bridge that

very clean establishment and the bar downstairs was a plus

kids loved the indoor pool

extremely clean! very comfortable. gym, pool, lobby was spacious great breakfast

gym great for a hotel

nice, and i liked the sky deck, and that you had to use your key card to get into the pool area, gym area and sky deck

also very nice gym

we had a gymnastics meet at the laconte center on valentines weekend, so unfortunately most of the rooms

great gym

location was easily accesssible, parking was ok and there was a contenental breakfast as well as gym

it ws very clean and the gym was small but you can easily do a workout

appreciated the air hockey table and gym

property offered a small gym, a customer laundry, and an indoor pool

the location was good because we were taking a child to a gymnastics competition at the leconte center which is very close to the hotel

there is plenty for the kids to do

the activities for the kids were great

parking was convenient and close to entrance

our kids loved the bunk beds and the treasure chest hunt in our room

no breakfast was served due to covid19

wonderful stay, laundry on site,plenty of

great location. very clean. comfortable beds and pillows. great breakfast.

distance to almost everything the island is right across the street next door is an indoor mini golf park and go karts track the pool is open and has had a major redo since we were here last

, the pool area was fabulous, with hot tub and cabanas and food and drink areas

the smell was a mixture of dog and dirty gym socks

the gym, indoor pool, and hot tub were open for use during our stay

smelled like dirty gym socks

and great service at the front desk with a smile great amenities pools inside and out hot tub a gym beautiful seating areas the room was clean beautiful and

we didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight

paid for breakfast in my price, they wasn't serving & the gym was closed

we liked everything.. just wished the covid 19 wouldnt interfered with the gym

was very in happy about the fact was unable to use the gym i had actually switched hotels to this one because in the pictures i saw showed a bigger better

the whole facility was wonderful. the hot tub and the gym.

24 hr laundry and gym were on site

work out room needs some updating . tv was not working in the gym.

gym time to open was at 10

gym equipment. breakfast eggs were not real, i think it was powder based. parking was extra.

gym equipment could be better, but we got plenty of exercise walking through town and hiking in the

gym needs some work. at least a set of barbells. breakfast wasn't great.

gym close

the gym facilities are horrible

the rooms and lobby are updated nicely, the staff is friendly, the gym is nice and well stocked

replaced things in the room and did not patch up the holes i picked this place for location and gym access

gym, staff, location, funky vibe

gym was closed due to covid-19 but website shows it still open

the gym was under equipped.

mi soon love the gym ud83cudfcb️‍♂️ and breakfast

gym is awful

food from the bar was outstanding

hot outdoor jacuzzi, a fun splash pad(outdoors), an indoor and outdoor heated pool, and a small gym including a weight set open until 11 pm (+)location, gym, cleanliness, staff very helpful (+) we even used the indoor pool and gym and it was very clean and in excellent condition, which when spending money on accommodation,

great location and lots of parking

the pool towels are at the front desk and didnt know before my kids were swimming

customer service, breakfast, beds, location, and view.

clean plentiful parking

having gym equipment was a plus

also the fitness gym is open 24 hours and that was a huge bonus for us

with little kids, the entrance in the back of the hotel needs to have guests scan their card to enter in hotel

and saturday night the people at the pool were pretty loud but thankfully i brought a sound machine to drown it out

pool, location, very clean and the beds and pillows were so comfotable.

the gym was an added bonus and very clean with updated equipment

beautiful property, good location, very clean, gym was great and pools was fantastic

patio area, pool,gym, very clean

the hotel had a restaurant , gym, indoor and outdoor pool , jacuzzi

a covered toddler area with slide open to the out door area, two fire pit areas, a game room, a kids grass area with blocks, games, corn hole

down, good location, but had to drive to get any kind of lunch or dinner, also had 2 pools and fitness center

we had close access to the pool, fitness room, whirlpool, breakfast, was very convenient

traveled with my husband and our 4 kids

absolutely loved the heated outdoor pool!

very convenient, kids loved the pool , very clean and spacious

great location and very clean—like the breakfast and the gym.

th gym

this made it so easy to get to where we wanted to go for us as well as the kids

breakfast area need to be more spacious. we felt congested.

outdoor pool with small slide

fitness center was also very nice although we didn’t have much time to spend in

very good staff and yes the breakfast was very good.

peaceful and breakfast was great!

nice pool area with fire pit lounge area is also real nice

would have preferred a hot breakfast but what was provided was fine

i didn't use the pools or the hot tub or fitness area, so i don't have an opinion on it

wish i could have had breakfast,pool,and fitness room

fitness center was not in good working order

the fitness room was clean and equipment seemed well maintained

if you are looking to work out the fitness center needed some work

i liked the pool areas and the hot tub and gym.

nice pool

it location breakfast was good fitness center good hot tub we use a lot with the indoor swimming pool outdoor swimming pool is closed for the winter

the hot tub land pool were so nasty i was afraid my kids would catch something ajax won't take off

the staff was nice, the pool was suppose to be heated but the hot tub was great