poor customer service no gym

very convenient clean the restaurant and gym was especially what i liked

gym was good, restaurant was good, needed more choices, very limited in entre and a bit expensive

love the gym and location of the property i feel it is kinda of expensive however we will pay because of the

the gym is aa fantastic

how close everything was in distance and the gym.

liked the indoor pool and the long hours it was open as well as the gym

gym wasn't opened and employees weren't overly friendly or helpful

the pool and gym are great

very good location, walking distance from rwj hospital. large room, pretty good gym.

the building has a pool and fitness center, shoppette next to front desk and free parking

guest laundry center, fitness center, and swimming pool were fun to use

the continental breakfast was amazing, and i enjoyed the fitness room and indoor pool

the fitness center may also have the same problem of space if >5 people were to use it at the same time

very clean rooms and we enjoyed the pool and fitness centers.

the gym

the clean gym & breakfast

the gym and washing amenities were a plus as well

the gym was well equipped

the room is very roomy, the temperature is easy to control, its very clean, and i love their gym

of covid, we didn't get to use the other amenities such as the gym or pool

nice lobby and gym

pool was great for kids, we came with 4 kids between 1-3

to bad the pool wasn't heated.

breakfast included and a restaurant right next door

the gym and pool were closed

the room felt comfortable and able to get good rest, the restaurant was delicious, pool area and gym was well kept and great transportation to port authority

staff was very nice and helpful. the pool is nice, has a decent gym.

pool was bigger than what i expected, the jacuzzi and pool were very clean gymnasium and was excellent and well kept

gym is very basic if you're into weight training

gym ellipitical has been out of service for in excess of 2 months.

gym is small, and doesn't have lots of free-style

had a room next to the gym and was awoken at 4am to someone dropping the weights

still can't use the pool, gym or order food for dinner

pool, gym, breakfast buffet, onsite restaurant, complimentary drinks...

no breakfast no kitchen amenities on rooms no gym beds are not comfortable

gym was un operational and in the name of breakfast it was just coffee and energy bar.

staff available there were people in the parking lot playing loud music at 12 am for hours the gym was not well kept other occupants were loud during the

gym room too small

very friendly staff. decent gym. hallways were clean and uncluttered. noise proof rooms.

i was bout to steal something thats the look the caters in the kitchen gave off hope that

my grandkids love the pool....i love the grill area

like the suite. however there was no paper towel in kitchen otherwise it was very nice

was extremely disappointed however with the pool which was the main reason we chose this hotel

the room and breakfast were exceptional

rooms are.old. gym equipment was broken. breakfast very poor.

gym open to 11 was insane to me cause that

gym equipment is taped and rusty

we used the pool, gym and business center once each

gym was dated

the gym is open 24 hours a day

the washer/dryer and gym is accessible 24/7

beds very comfortable full kitchen minus oven free washer & dryers gym easy to get to

gym was sad and kind of gross

clean, great location, great amenities like free on-site laundry, gym, free wifi

the breakfast area is very nice and the swimming pool and gym are good too

loved the waffle maker that was a big hit for my kids

not enough seating on the breakfast area

the in-house breakfast was well planned, tasty,and more than adequate

pool was decent size and breakfast there was nice

fitness center was closed

good overall , but my lower rating is because the fitness center was

they have a well equipped fitness room that only allows one user at a time due to covid, and i took advantage of it

it also has laundry facility in basement and soap powder you can buy at reception desk

a 2pm checkout = i was granted a noon checkout - i was told anything after noon was $20 hour the breakfast was a disappointment

good location, quiet room, nice gym and pool, decent rate.

the room was perfect & very clean, the indoor pool/jacuzzi was very nice & comfortable

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room service

pool temperature was perfect

the tv in the gym was not hooked up to cable so it didn t come in well.

good value, comfortable bed. good coffee in room. nice gym with great equipment.

gym

was friendly and smooth, room was clean and quiet, gym was workable, breakfast was convenient just all around good

gym kind of sucks. instead of 4 cardio would prefer at least a weight set not just dumbbells

the building has great facilities

e covid )only thing i feel a lil to much money with out /pool/gym/ breakfast i feel should of be less also no microwave

spa, pool and gym facilities closed due to covid restrictions but room price still high

one of the best experience that i had so far definitely recommended the pool the game room in the gym even the sauna was awesome definitely will be going

auna, a few gym equipment, and pool, and a ping

breakfast trx in the gym

very nice, newly renovated. love the cafe area and gym looked and smelled clean.

pool and gym is extra small

person doing the breakfast was amazing

eggs for breakfast were awful.

breakfast exceeded expectations and the gym was nice

clean fresh feeling all around the place. enjoyed the gymn

gym kept clean and people were respectful

pool closed

pool was closed, the main reason i picked that hotel was for the pool n it was closed

very clean , staff helpful, tidy little gym and pool

everything was in its place and clean. the gym is well equipped.

the hospitality, cleanliness, breakfast, gym, and the pool -something for everyone to enjoy

has indoor pool and gym available to use

everything, the gym, the swimming pool. breakfast, comfortable lounge with tv

gym is basic

a huge deal or a deal breaker, but the gym was a little smaller than expected

i liked that the gym was open for 24h

breakfast system was very organized and it allowed us to choose what we wanted

pool, breakfast, location

gym a nice size

no pool, and the gym was not that good

the gym

didn't like how small the gym was, i didn't realize they didn't have a pool, the housekeeper came 3 times on my morning of

coronavirus meant amenities such as the gym were closed, but for what was allowed it was a perfect spot

the gym...that's about it..they had an elliptical.

polite and pleasant customer service quietness of environment gym clean

there is also a gym facility

due to covid-19 the gym is closed and no coffee available on lobby. no fault of hotel.

the gym is a bit basic.

hotel advertised a gym and free breakfast, what a disaster that was

the bed and pillows were like sleeping on clouds. enjoyed the gym and breakfast and very clean

was very disappointed that the pool was not in working order.

location and spa tub

the spa bath

the cleaning staff. the tv and the beds. gym.

nice pool and gym. room clean.

you listed amenities such as a pool and gym that have been closed for renovations for months

pool along with the gym was closed,the only reason i booked it was for the indoor pool

i was told that both the pool and gym was under construction but not lack of cable access

so i had to find employees to enter my room, gym, and building to open door

indoor pool, gym, bbq area, environment, the amazing staff

breakfast, gym and pool

i was impressed with the staff. the location was convenient. liked the gym

clean and quite place, good car parking, good laundry and gym.

spacious room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines available target and costco nearby can drive

aspects of the hotel - comfortable rooms with walk-in showers - spacious parking area - on-site gym and swimming

the rooms and gym were great

clean, updated rooms and gym.

the gym was very nice too

the gym doesn't work, the machines are damaged

no breakfast, gym, or pool due to covid.

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered, the sheets

we checked in at 8:30 pm after work, the gym equipment was broken, washing machine was broken, no hangers or iron in the rm; one garbage can

the gym is dated. no soap in the bathroom.

breakfast. gym/weight room. had all basic amenities needed for a proper hotel stay.

or waffles, the hallways and room smelled like fabuloso, none of the equipment was working in the gym, faucet in sink with constant leak which was never repaired like i was told it would be, and i

more choice of breakfast would be great! and more equipment for gym

the breakfast is excellent, the gym is clean

location, laundry, gym i just want a swimming pool so it will be perfect.

gym still wasn't open

vents in bathroom need cleaning!...asap! breakfast!!! yuck!!! no gym!

i wished it had a pool or gym accessibility

maybe a gym in the hotel would be nice.

the breakfast was really good with pretty nice variety

lovely rooms and bed linens, cozy bar area, small but nice fitness center and close to many shops

really nice fitness center. good coffee in the lobby.

better options in fitness center

i was working nights and slept during the day, the service room service was very respect full and quiet

the property was very beautiful and the pool was nice and comfortable, the rooms are so wonderful and put in place , i will say this place

i was locked out in the basement twice as the elevator for gym stopped working

served the purpose, but was very overpriced considering there was a huge puddle in the gym and the pool was closed

the gym, majority of the machines are broken, the pool is dirty

the gym

it took two trip to front desk to be told the door isnt working go through gym

pool and gym are clean and organized, over all will not stop coming here for my partner and i short getaways

location was fine, the staff was friendly and accommodating, breakfast was good, the gym equipment was good and up to date

breakfast was very good. check in clerk helpful and engaging. pool and gym convenient.

gym equipment great

pool open late, gym open late, bar and food on site

machines were out of order, the gym was not completed or available, and there was no laundry room

gym and stairwell open room key should be necessary to enter breakfast options nowhere close to

liked gym room, but machines were a bit shaky

gym was very limited

hotel gym plus a 24 hours membership gym behind the hotel were additional amenities

mini starbucks on property/water bottle refiller in gym/convenient location

used the gym on saturday morning and there were no wipes or spray bottle

clean. had lots of amenities (pool, gym, bar, shop)

renovated, solid platform bed base design, newer furniture and carpet, new and clean gym that is a nice size fire pit in outside seating area friendly

clean, comfortable, nice staff. also nice gym!

the gym is small and the majority of devices are not working

we sat at the bar and all the appetizers were two on and order $27 plus and we couldn’t even get an order of

was no mini bar in the room

very clean, active bar and restaurant

pretty bar, restaurants and exterior sitting area with bar and food

nice indoor pool and a decent size gym

spacious suite with comfortable bedding and super convenient kitchenette

clean, convenient parking, friendly staff, and a great hot breakfast

i had to find a place that had washer and dryer availability, kitchen, full fridge and separate bedroom and great location

kitchen was full sized and huge bathroom

i love the breakfast. pool looked good. i used the gym. rooms are beautiful and extremely clean.

the gym was great and the pool was nice

nice facilities, nice gym, decent breakfast, comfortable bed, very nice room, courteous staff

i don't know who had the room above or maybe it was the gym the women at the front desk called me karen the whole time was there and that is not my name

clean, comfortable, gym, and indoor pool

the convenience of having an on-site laundry service, gym, pet friendly is a huge plus

the water pressure in the bathroom sink is extremely low as compared to the kitchen sink

you were expected to use that the entirety of your stay and it had a kitchenette but no pots, pan or dishes to

they charge for everything, including utensils for the kitchenette

room was clean and the kitchen.

the ac. the gym was nice. the children enjoyed the pool.

hotel was dirty and the pool,gym and restaurant bar was closed for renovation.

gym schedule not available open at 9 am ( too late) breakfast poor, late, coffee was not ready at

pool/gym facilities are basic but functional

the gym. the room set up.

convenient located by metropark, excellent gym, spacious rooms, inexpensive price

hotel was worth every penny, the heated indoor pool was amazing with 24 hour gym

gym is huge

room. gym. bogart restaurant. hotel stay

gym was great with lots of options for equipment

elevator to pool or gym

clean upon entry, nice staff, nice gym

the gym has weights and all the machines worked

gym is pretty good

comfortable pillows and mattress, nice gym and a variety of options to eat out

also, a decent gym in good working order

gym was nice space to exercise

the gym. breakfast

didn’t like that there were kids screaming and running in the hallway, housekeeeping open the door without knocking and the

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

the gym and the place is clean

breakfast too much processed breakfast then, looked at old

the breakfast was awesome, the room was clean and smoke free

the breakfast and the location was good

fast check inn and complimentary breakfast.

super comfort, cleanliness, staff, best gym if any hotel i have ever stayed at, good food,

the gym was also great

the food was great complements to the chief , we loved the location, the new gym was amazing

loved the room it was beautiful and the view was great, i loved the pool and gym

the gym was nice and had good modern equipment for workout and even a bowl of apples in there

the indoor pool and the gym are fantastic

due to covid-19, gym and pool closed. no breakfast.

they have a simple gym room that is not too bad

pool and gym were out of service

breakfast, gym, swimming pool some of the staff members like the night porter andre who went above and beyond

nice gym, rooftop bar and lobby bar are nice, staff is friendly.

fire pit outdoors gym - dumbbells up to 80lb and peletons , no free weights but to be expected

great business hotel with good gym

clean, great customer service, nice rooftop lounge, bar in the lobby is beautiful, breakfast was amazing

very modern and updated room. rooftop bar and restaurant onsite

nice pool, great gym,convenient location,clean,nice decor

she was amazing and went above and beyond for every guest as well as helping kids cook their food

i was disappointed , pool was closed and the breakfast , included, was cold

the rooms where clean and beautiful the pool was very clean the staff was very helpful and

i was disappointed by the lack of laundry and cleaning, which was unexpected

hotel has a pool and a decent gym

was clean both outside and inside pool workout room and the laundry room was in excellent condition

i like the fact that i could do my laundry before leaving ud83dude05

from the checkin at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

everything! the bed, the facilities, breakfast and the staff.

spacious rooms and a delicious free breakfast! nice pool and fitness center too.

the pool and fitness center were very clean and well maintained

the comfortable suite, the breakfast included and the amenities.

kind of wished the pool area wasn't so cold in the winter

the pool was also great , my daughter loved it

i like that room was clean and the hotel has a gym.

the indoor pool was perfect clean and warm and gym was clean and modern equipped

gym was more than

the comfortable bed, pool with extended hours, gym with lots of equipment, television with over 60 channels, just a great all around experience

great bed, convenient location, great staff, has a gym and warm cookies

good small gym, laundry room for guess

hotel with various services such as a gym and a small shop to buy drinks or something to eat

the gym and laundry made the stay very convenient

this was not nice considering we have kids

extend the breakfast to 11am

bed, pool and gym

they have a kickin gym also

shower could use another grab bar or two

great staff, pool, jacuzzi, my balcony

outdoor seating area plus indoor lounge area, great coffee bar and breakfast area

breakfast ran out many times. the gym had may things broken and not updated.

i like the rooms. it was set up very nice. the kids loved the gym and the basketball courts.

the gym room is nice too

breakfast, gym

- the sofa bed mattress was very poor quality and uncomfortable - access time the gym closed very early - the appointments for the pool seem a little unnecessary at this

decent gym

there was a good gym to use

the air is fresh, solid equipmens in gym

nothing. not one complaint. pool wasn't open, but it was 50 degrees out. lol.

no waffles at breakfast no bottle water in the room or at breakfast

clean. gym was well equipped

nice, spacious room, very comfortable bed. nice gym

i also really liked that they had peloton bikes in their gym for guests to use

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

pool is small. both of the peloton bikes out of order