the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

room was big, gym is big as well which is good

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

pool and gym good juices for breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

pool and gym good juices for breakfast

the breakfast was really good during our stay

breakfast started rather late

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast is far from standard

breakfast was very good and room was clean and comfortable

very bad wifi, can't stay online for more than 5 minutes

the reception staff is really good their room service is really good

i liked the location and the overall design of the room. the breakfast was also good.

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

basic hotel, basic room, basic breakfast

hotel was overall disappointing and the one positive was the service in the bar

ate dinner and breakfast there

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

is not many different option for breakfast but if you ask them they are trying to prepare what you request

breakfast was supper well served, presented and delicious. employees were more than helpful

fruits at breakfast was the highlight of this staying

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

breakfast could be

staff very friendly and very good location very good breakfast

breakfast is good

poor menu on breakfast

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

breakfast was not good, it didn't like me.

breakfast is very bad if you want to buy some food from them take too long

breakfast

gym it is not internet and not busy line the phone in room

liked also the pool and gym and the garden inside

was out of order

d looked like it had been for quite some time as the water was green) the gym also had equipment out of order

of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

good breakfast and friendly service

the breakfast always had the same options. the channels on tv were limitated.

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

really good service, and a gym.

it lacks of good ventilation at the gym

breakfast was excellent, good variety and personnel was extremely courteous.

morning breakfast was good quality and with great service

the pool is very nice, the only one in toluca that i know of.

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

the staff were amazing and the breakfast was pretty good, the room was clean.

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

cleanest friendly location breakfast delicious

breakfast time and no 24-hour room service

good room and facilities (gym)

some yoga mats in the gym would have been nice

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

gym and internet speed

pool was very nice

the parking situation is hillariously disfunctional

also the price included the breakfast for the next day

had to pay 30 pesos for milk to have in my coffee at breakfast

the breakfast was tasty and the attention at breakfast was really nice

breakfast was great also anything aditional is good priced and tasty

parking attendant was great

very basic but spacious room . private parking available

breakfast, gym, location, staff, comfortable beds

staff was nice and light breakfast was part of the room price

the sights are beautiful and a breakfast every morning

breakfast was awesome and the place is rather luxurious

was great, breakfast, facilities, location

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

good gym and breakfast

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

breakfast

there was always hot water, breakfast on point and always in time

love the rooftop gym

the gym was equipped with everything you need

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered water dispenser in halls and gym - easy to find, easy loading/unloading

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

the pool/ gym area were super nice and clean

cool hotel, nice pool, super gym

gym is perfect just need more cardio

excellent gym and pool

the pool/ gym area were super nice and clean

small gym (did not use), good internet connection

gym needs some more equipment restaurant was too much crowded

breakfast was very delicious

breakfast goes until 11:00am

½ an hour more at breakfast. some english programs in tv

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast was really good. and they have enough veraity of foods

the breakfast place

they serve full and wholesome breakfast. the staff are all friendly.

service needs to improve, they lack the staff to attend breakfast

all was very nice and the breakfast tasty

the room and the gym

hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service, where

breakfast was great. lots of option. the gym was a nice touch too!

i liked the gym and the breakfast

the gym

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

comfort, gym

nice safe area, varied breakfast, nice pool and gym

but, unfortunately the gym was underwhelming

missed a good gym, was being refurbished.

very comfortable beds. great venue for a conference. good gym.

flow in bathroom tap and shower too weak and machines in the gym not only pos as well as some not working

the gym smelled very weird.

the gym

access to gym

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

the staff, location, breakfast, gym size of the rooms.

great breakfast. great service from staff.

breakfast buffet was very nice

breakfast was excellent!!

tv control did not work well. tv gym did not work at all staff for breakfast was delayed

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

gym or activity center was to old

the gym, despite being small, did its job.

the gymnasium was excellent

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

the breakfast in the morning was nothing short of amazing

property with well-equipped kitchen

wifi signal was strong

the gym is open 24/7 also very good

gym and pool facilities were great

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

great gym, nice big pool, both at the top floor with a magnificent view

the pool is pretty

gym was big and had enough equipment for any exercise or routine you can think of

great facilities such as the gym

great beds/ gym/ nearby restaurants/ 24 hr service

the food of the room service was very bad and way too simple for a high class hotel

food, the restaurant, the room service from the restaurant

comfy beds and pillows, shower, gym, location

24 hr room service

great room service 24 hs a day

room service is very quick

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

gym is a joke

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

the parking is free, although is valet parking

gym, rooms , pool, jakuzi, breakfast, view

nice gym and yoga room. rooftop pool. spa was not hot. good breakfast, great rooms.

pool and gym a nice plus

hotel is modern , but due to covid, everything was closed, the bar , the gym, the restaurant, yet i was charged

good breakfast and an acceptable gym and rooftop pool

we did not use the pool which looked pretty, the gym , or visit any of their evening clubs

also beauty parlor and gym: perfect

bathroom smelt stale and the stench of sewars coming through the plug hole was unpleasant in the gym - towels were grudgingly handed out, absence of materials to clean equipment after use

had a great gym a little bit dark but very well equipped, spa services were great

maybe just that the premises like the gym,pool etc

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

small gym with only a few items

slow wifi, poorly equipped gym

gym is full operational the machines work

of the three running machines weren't working at the gym and the one that worked felt unsteady

gym equipment was put together wrong and i almost got hurt

excellent fitness room on the top floor

breakfast was great

wonderful!!! great accommodation, breakfast, wonderful staff.

confortable apartment style accomodations that include breakfast buffet and wifi

room service was very good .food was ok .staff was helpful.

also really appreciated the gym, which was well equipped

i'd like to have been informed in advance that the gym was closed

the gym, it s equipment is not so functional, over all it needs an update

gym still very basic, other than that

the gym is old, lack of maintenance

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

everything was good, clean and nice people. top floor has pool and gym.

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

vered) rooftop, a good gym

great gym installations, with good

new facilities, comfortable rooms, good gym snd beautiful swimming pool, very friendly and attentive staff

it had a great breakfast choice too

to the hotel was through the unstaffed parking structure which is dark and just gives off a bad vibe knowing that someone could be hiding

the breakfast was limited, but good. the staff was nice.

breakfast though limited is amazing

spacious cleanliness supportive staff good parking and checking at comfortable time

bed comfort, shower, gym

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was great ud83dudc4d

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast area needs more staff

breakfast was very good ud83dudc4d