breakfast was okay

the front desk very helpful and friendly. breakfast was delicious!

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

good breakfast

ut that was because of covid!

breakfast good and staff very helpful

the beds were very comfortable. the place was clean and beautiful. breakfast was fantastic.

breakfast included in the room price and the beds were very comfortable

the breakfast was very good. great selection.

room and breakfast

cozy, clean place that's perfectly located. excellent breakfast and a nice little gym.

gym in basement

there was an odd smell outside the gym

24 hr access to gym. ability to bring wine back to room. bistro food was surprisingly good.

sofa bed had a bar underneath mattress that could be felt while sleeping

pool and fitness center were not open, due to be under construction

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many options, and the staff who were

fitness center closed

pool was under construction. otherwise everything was great.

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

how the he'll is it ok to use their gym with people sweating all aver and not a pool

we liked the gym and indoor pool.

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

swimming pool was foggy

breakfast great coffee !!!!cinnamon buns.

excellent staff and clean room. free coffee and tea. good pool and gym.

convenient to family. decent gym

treadmill seemed not be smooth bur gym overall was better than expected.

pool, 24hr gym, courteous and friendly staff.

clean and comfortable. the gym was nice. restaurant was great for dinner even at 8pm.

fitness room very dirty

convenient location and the facility was great with a fitness room, a bar / restaurant and free coffee in the lobby in the morning

the fitness and pool rooms were closed which was disappointing

didn't need pool, fitness ctr, not even the shower

was told you had a pool then got there and was told it was closed due to maintenance

location, staff, cleanliness, gym

the gym could be better equipped

wish i had known about the gym thought there was just a pool.

cart to transport luggage when i got here and due to corona virus, the gym wasn t open

the only thing i want to improve, is the gym but the rest of it is very nice.

comfy bed. loved the bathroom design. nice gym

as a family of 3 (small child) this hotel was so comfortable, clean , friendly staff & yes the pool is heated and so clean

i am forced to list one negative, the only thing i can say is that the swimming pool is very small

the pool is small but clean, and pool was heated which my kids enjoyed

breakfast could be better

nice gym and 4 hbo

only thing they were doing construction so we couldn't use the gym but all else was

and gym not open which i understand, but the if some of the amenities aren't available then that should

just about everything. room was clean, staff was great. food was good for breakfast.

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the breakfast had minimal options, but the gym was nice.

the gym was great

it’s very nice place and comfortable beds i liked the breakfast

the breakfast and the cleanliness.

the gym and laundry were helpful to have onsite

the staff and the breakfast crew are the best! great facilities (gym, dining, rooms).

called the hotel to see if the pool was heated and the associate said it and unfortunately it was not a heated

tess, the supervisor was nice to give us an early check in as well as a late check out during our stay

price was great it was clean and staff was great,great breakfast

the gym was small but completely

great gym and pool and breakfast...

facility was up to date, the gym was a good size and able to keep it a cool temp

enjoyed swimming in the the indoor pool

n a i didn't eat breakfast while staying there

and the gym

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

the smallbut well designed kitchen was extremely helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

only thing for me that could use an upgrade is the fitness center

fitness center closed for renovations. i did not know this until after i made my reservation.

no fitness center or pool, wifi was intermittent

fitness room was good

fitness center was clean and available

fitness room was closed

price, location, cucumber water in the lobby, fitness center

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

breakfast quality was great

there's a pool and gym.

the bed was comfortable. the gym and pool were excellent.

i appreciate that they had availability and a gym

having a gym and laundry room was very convenient

i didn't use the pool or gym but they looked great

loved that we got free passes to lifetime fitness, which was just

also really appreciated the free passes to the lifetime fitness

fitness center is very small

the space and the kitchen feature

didn't care to have my kids around that

bsite did not say anything about it being closed for renovations), a sign said sorry the pool/fitness center is closed; room smelled like marijuana; theee were 2 armed police officers in the

pool not as clean as could be; fitness room pointless, as all equipment broken.

the fitness facility could not be used and the breakfast was poorly managed

choose it for the pool and the fitness center and they both were open and i was told they would not be open until spring, that is

property/room needs updating; pool and fitness equipment were in need of repair; bathroom had what appeared to be mold

so much so, the gym smelled like it, and it gave me a headache

gym

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

absolutely loved the large gym

gym availability rewards program when necessary, later checkout time

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

bar attendee was awesome, felt as if i was in the

the lobby bar was a bonus

the bar and the location

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with appropriate towels included

clean and modern lobby, gym, eatery, pool

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

loved the hot tub and pool

aloft was clean and comfortable. great location for us to visit family and get to the gym.

hotel eas so clean i love how you guys made the hotel like home awesome choice i also love the gym

the gym was clean and equipment was a good variety

the location was good. nice courtyard. plenty for kids to do.

was very upset when o got there and there was only and indoor pool

coffee in the room, gym and pool available, free shuttle service breakfast available

it had great facilities, including 24/7 gym, breakfast...

my children and i love the gym was open 24 hours

- gym needed remodeling (water leak)

the shuttle and valet parking are terrific bonuses

i enjoyed working out in the gym as well

liked how the one of the breakfast attendants offered to make me bacon tomorrow :) oh yeah, great gym: more bonus points for the peloton

i liked the the pool the back fireplace and the gym

the pool and the gym i also like the back fireplace

we weren’t able to visit the bar as we arrived late but it looked to be well stocked and inviting

the gym equipment was broken and the overall building felt very dated

good gym. good restaurant dinner service. very efficient valet support for parking.

the gym is missing a pull-

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

location .. amenities .. bed comfort .. early check in ..

convenient with laundry and gym room

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

the bar was a bit pricey

thankfully we were able to get a shuttle to the food court at cleveland clinic

our room service dinner was excellent

gym, beds were very comfy.

location near cleveland clinic main campus. high tech gym. new hotel

gym could also a few more pieces of equipment

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

room was clean, bed and pillows comfortable. i used the little gym

the gym was well equipped.

clean and efficient gym

love the fact that there is a gym here

the gym is exceptional: really good equipment, including a peleton bike

no pool, small lobby, and very basic breakfast, tiny gym

adequate gym facilities

no gym or swiming pool

gym could make some improvements

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

the style. the gym

great gym

gym was nice

gym floor, smoking area/outside sitting and pool

room was nice , gym was very nice

pool and gym were well

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

pool and gym were unsanitary

pool and the gym was being renovated

the rooms were very clean and my kids loved the pool

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

vault bar not open on sunday

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

the lobby and gym are nice

the gym wasn t the best

and the gyms are usually great too

gym was spacious and clean

staff, location, breakfast, gym and cleanliness of hotel was great.

breakfast was great having a gym was great

the gym

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

they had an immaculate gym

great gym

the gym and bed comfort

great room, great gym, the higher floors have a great view.

fitness gym well provided and functioning

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

loved the location, gym and beds were comfortable.

good gym

gym was great too

the hotel gym facility was so nice

the hotel was very clean, bar and food was great.

my granddaughter used the gym and said it was good

great breakfast and lots of amenities - pool, gym, lounge, etc

i also used the gym which is new and clean

we took advantage of the gym, pool, and hot tub which was a huge bonus

gym and pool were very peaceful, the former having grade a equipment to boot

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the building

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

a* gym

wasn't a map/list of locations in the room; we didn't know where the pool, gym, or any extras were located

dim lighting, no signage indicating it was a pool, where was the gym, etc.

the gym was amazing!!!!

the gym was really nice, equipment was well maintained

friendly and helpful staff, the gym, location was excellent.

the gym was phenomenal

very nice lobby. gym is absolutely amazing!

a nice gym

pool,location,and gym

it has a gym and stunning views of the ocean

good gym.

i didn't use the gym or pool facilities but those looked inviting too

convenient location, nice facility for exception that fitness center was closed

no fitness center

the fitness center was also dated and quite small

i also was expecting more weights/resistance equipment in the fitness center

the fitness center and atrium pool!

nice corner view breakfast was excellent

in room breakfast was excellent

hotel was very modern, and the gym was the best hotel gym i ve ever seen

the gym closed at 5 pm on a sunday which was a bummer

i will be back. the best gym of any hotel ive stayed in

from the front counter to the gym

amazing gym, bar and breakfast!

also there was no fitness room as advertised

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

the early check in/late check out

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

no supplies in the fitness area, including water or wipes

pool and fitness center were not up to standard.

jacuzzi, fitness room

3) could not access the fitness room 4) there was a cost for breakfast

nowhere, back parking lot door, not operable with key card, zero tv stations available in fitness room, uncleanliness in stairwells

location/ gym/ breakfast

convenient location, close to public transportations, clean, friendly staff, gym.

the gym area/facility closes too early.

extremely friendly people, location and gym

the gym was closed, the hallways had big fans bc of a flood