spa out of service in the pool/fitness center

fitness room is lacking

fitness center is very nice, with excellent equipment, but i personally would have preferred it if

very accommodating! good fitness center and great breakfast.

we enjoyed using the fitness room, which was clean and well-organized

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

the breakfast is a typical hotel offering

breakfast was awesome

breakfast was good and hot

smelled incredible, breakfast was the best ever

hotel is big and has diffefent services including swimming pool, gym, restaurants

excellent gym and pool

the pool and spa was nice

shuttle was convient and drivers very accomidating

the bar and restaurants hours... it wasn't open long enough

i didn't use the gym but it was well stocked with some weight machines, a massage table, ellipticals and treadmills

quality of the breakfast and the gym

gym was adequate and the pool area and solarium was very nice

loved the gym and sauna!

very spacious and roomy with entertainment rooms and very well equipped gym and pool

the gym machines are older then the hotel and broken and rusted

need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to death

everything worked well in the room and the shuttle was very prompt

the kids were disappointed

was very quiet, and the shuttle to the airport was just what we needed at an affordable price

size is good, cleaness on avg level, front desk nice and helpful, free breakfast is ok, gym and pool available but no time to go

the gym equipment was nice.

shuttle met us right on time, we called ahead because we have a baby and it was in the 20s

the breakfast was great (biscuits and gravy)

the hotel from the airport information desk, they gave me easy instructions on how i can spot the shuttle

able to leave our vehicle while away and have the shuttle to and from the airport was a bonus

lots of convenient parking and quiet rooms

super close to airport for early am flight. shuttle. i

shuttle on time

when i called the hotel for the shuttle

we were able to make use of the fitness center which was very nice clean and convenient

i enjoyed the fitness room close to the elevator

the fitness room had great equipment that was up to date and clean

the pool has alot of clorine so kids complained of eyes all night but it was still fun

clorine in pool.

gym with ice treadmill/elliptical and free weights

laundry room with detergent dispenser (pay with quarters)

shuttle taking you to places within a 2 mile radius was great

breakfast was amazing!

very clean, nice lounge, good breakfast and room service

parking lot at capacity, toilet didn't flush, water ran out in gym,

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

the staff was very friendly. we got an early check in which was also a plus!

we tried many times to visit the pool - but could never use it due to the large amounts of kids

the kids were running wildly through the hotel

the hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room

super comfortable beds. very clean. excellent gym

for purified water requires going to the basement gym - but i guess you could drink from the tap or buy bottled

very clean, comfortable bed, very good gym, friendly very helpful staff

we wish there was a gym and that breakfast was included!

gym was small and dingy, no water facilities

ol/hot tub)

clean modern and updated, adawuet gym and breakfast

we did not visit the pool hot tub or gym but i m sure they were just as amazing

hotel option if you would like to have a kitchen to use during your stay

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

love the professionalism of the staff, environment, room and breakfast quality

enjoyed the pool and hot tub

the night we used it, we were the only ones in the whole pool area

the swimming pool water was extremely cold.

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool and no notice before hand about that

pool was extremely cold

robes in the room and the pool area was functional and bright

the pool was ice cold

breakfast was awesome. basketball court and putting green was a real bonus too!!

the rooms were great. breakfast was good too.

pool heater was broke the whole weekend we stayed

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

cold pool area. glass shower.

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free weights

i workout in the morning and the gym is better than most places

restaurant at pool closed due to covid-19

loved the coffe in the lobby, and the pool and hot tub were very nice too

wish pool was bigger!

clean and friendly staff with great workout gym and awesome breakfast

the swimming pool, the gym,the free breakfest

the pool was open too

breakfast is great

the breakfast the next morning was great -- we loved the scrambled eggs and ham

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

amazing amenities, ie espresso bar, gym, elegant restaurant/bar

no gym.

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

rooms, lobby, and bar made us feel like we were in a very high class hotel

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing breakfast with made-to-order omelets, and friendly staff - then

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

nicest staff, spa area and room

location. gym

the pool was very large and the workout rooms were top notch

the staff is great and nice, the bar is great and the bartender, is the best

the pool was very clean & the beds really comfortable.

the bar was very nice. the valet guys were great

as well, many facilities of the hotel were closed: pool, dining services, gym, and none of these were listed on the website prior

the treadmills in the gym were broke the gym was filthy the water machine was broken in the room the phone did not work

nice location, friendly staff parking next door, gym and pool.

parking was awkward. construction still in progress. pool closed. gym equipment semi functional.

breakfast room and they were very friendly helped connect the tv to my computer

the fitness center did not have an operational treadmill.

modern, clean rooms and a nice fitness room.

fitness center was a bit lacking

they had a shuttle from the airport, so it was convenient to not have a car

we didn't eat breakfast

expensive bar, no outside alcohol rule to make you buy over priced drinks, fitness center wasn t very

the fitness center was large and had ample space and a decent array of equipment

no room service even though we asked for it

breakfast was awesome with an omelet bar

the towel bar i the bathroom had one side barely attached and sagging down

using the gym (fitness center and pool area)

gym equipment updated

the gym, my room, and the hot tub!

breakfast was great

pool, beautiful room, comfy beds, delicious breakfast, and friendly staff

it was great. there's a small gym and a pool

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much i paid would’ve been nice if breakfast had been

was a bit of mold in the shower, towel bar had loose screw & fell off the wall, shower/tub was slick and needs something with grip

even a granola bar for breakfast would have been nice

very noisy - kids running up and down the hall while trying to dleep

the pool area is great for the kids, and the fitness area looks wonderful as well

fitness room was great. perfect location for our purpose.

hotel is clean, very nice fitness room, access to downtown and skywalk.

room cleanliness. pool and fitness center

pool was nice , fitness center was nice, staff was friendly

the rooms are clean. the gym was good and i loved the restaurant upstairs.

the breakfast was high in price for basic items

breakfast was excellent

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

breakfast buffet was canceled without notice due to low occupancy.

the gym was nice and i observed several people working out there

the breakfast is excellent and covid mitigation efforts are excellent around the breakfast area as food

breakfast is almost all the way back to normal. bar open until midnight.

the staff was very friendly, the packaged breakfast was delicious

beds were comfortable, staff was friendly, breakfast was great & had lots of options

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

fabulous continental breakfast in a spacious sunny room

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and part of

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty solid for a continental breakfast

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was great but probably should vacuum and chlorine was extremely tough

pool area under construction and that was one of the reasons to stay

the food at the bar and grill was really good, i loved the room

fitness center was less than ideal

pool area and fitness center is horrible and in bad shape

fitness center, pool, location

the fitness center is rundown. no drinking water bottles in room.

a swimming pool (somewhat small but still a plus) and a fitness room are nice add-ons

the gym is a bit lacking.

the location, the gym, the pool, and the patio

noise, dirty common areas, lack of water in gym, bed was hard & uncomfortable, refrigerator was loud, room wasn't very sealed off from hallway

although we did not use, the full kitchen in the suite is great addition

kitchen staff lady could smile more and be more friendly

the pool and gym were clean

i loved the fact that the room had a bed tray. my kids thought it was amazing.

booked a double beds room and was pleasantly surprise to find that it came with a kitchenette

i enjoyed having a seperate room from my kids

beautiful facility and staff was great - especially during breakfast!

the room was big and comfortable. breakfast was good. cool gym.

clean roomy. nice gym.

convenient location, ability to cancel last minute without incurring a fee, gym

rooms are large and having a kitchenette was a plus

kitchen in my room

gym machines not working drink water needed fixing ran out of hot water for tea 3 days in a row no

heated pool, gym'

the gym and drinking pool were properly attended

good location and very clean nice staff great breakfast!! definitely will stay here again

loved the pool!

pretty nice hotel. nice gym.

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20 more people

great gym facility

too many kids, kids everywhere, loud kids

over $16 per person for breakfast for a kids that don’t even eat that much

also offered amenities, like a pool and fitness center

early check in available , hot tub

no breakfast due to virus, rates remained the same as what i have paid in the past except this time no

the lady at the desk was so great. kids loved her

great staff, clean rooms, large rooms, nice pool,

skimpy breakfast.

behind with less parking

free continental breakfast, free parking. easy check-in. shower supplies were also included.

did not go to there breakfast not a breakfast eater

rooms were clean and room service was there to offer cleaning services if needed

nice fitness center

great quiet, clean hotel with good breakfast and fitness center/pool.

room was clean and comfortable. fitness room had high quality precor equipment.

need larger fitness center

the fitness center had what i needed.

room was clean, staff was friendly, and breakfast had a good selection of gym.

the gym is smaller than most hotels and smelled really awful

gym was old and hot. window didn't open in room. parking was limited.

i do wish that the poolside rooms had reserved tables just specifically for each room.

kids and i stayed and they both loved the pool and the overall theme of the establishment

gym and pool are first class!

male bartender/server in the lobby bar on the evening of 7/27/19 was extremely friendly and helpful

extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running past my room ans hearing the elevator dong

the bar manager was exceptional

mentioned above not knowing the breakfast was extra and even when the woman said to check at the bar she didn't mention there would be a charge

nice fitness area

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had granny smith

also loved being able to do laundry for free

if you want to do laundry , you have to download an app instead of just bringing some change , which was really

the room was fantastic and we loved the kitchenette

great fitness center,pool, hot tum

great fitness center,pool, hot tum

pool and hot tub were a bonus for kids

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

there were no guests in the pool.

great quiet room, great beds. gym equipment , breakfast buffet. fun time w/family too! thanks.

broken equipment in the gym, run down hotel

clean, spacious, comfy good gym

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

the 24 hour pool and fitness facilities is the best part as you don't feel rushed to use them

not that they could control it pool was closed and breakfast

the staff we interacted with were all so nice, the breakfast was really good, the pool is 24 hours

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

just the time for breakfast.

gym did not have cleaning wipes for equipment until i asked

i didn’t use the gym but all equipment appeared to be in working order and you could see outside while working out

wish the gym had been open but it was closed for remodeling

i did use the pool and hot tub wich were wonderful

was clean and comfortable, breakfast was great

gym was inside the pool area and not 24 hours.

it was easy to access breakfast, gym/pool area

great breakfast kind staff

they let us do early check in and it was a huge help!

plenty of parking for handicap

the fitness room had everything i needed for a good workout

excellent fitness center. good breakfast. clean and comfortable.

rooms were clean, lobby clean and tidy, pool and fitness center clean and tidy

-modern new hotel and furnishings - good breakfast - nice lobby - pool

we wish you had a clock for the pool area and more handicap rooms.

staff person, fabulous comfy room and a great breakfast

wi-fi (400 mbps up and down), very comfortable bed, nice desk with ample plugs, and a self-serve breakfast better than most comparable hotels

breakfast is good the most important for me is the cleanliness and the room is very clean

breakfast was excellent with many choices.

excellent location good breakfast free laundry. great staff

staff was great. fitness room was okay. room was good. along a busy highway so, a little noisy

pool was to cold for the kids and the hot tub was broken

the pool, hottub and breakfast

nice breakfast. enjoyed the exercise room and swimming pool

breakfast looked great however the rest of the fam didn’t get up in time

there was also a fully equipped gym, as well as a very good breakfast

real plates at the buffet breakfast

listing stated it had a pool

nice facility with beautiful rooms, a lounge, bar, pool tables, and lovely outdoor seating area

bar food was good, but strange food options, definitely not kid friendly or for those with a pretty

gym was closed

no gym, laundry or pool

moldy,slimy at the bottom with no sign of chemicals ever added and no one kept up the pool area , gym had a note on the door that it had been shut down since 2020,why

hotel advertised an open gym

eded for our stay) and the gym has been closed since 2020, so this is false advertisement

on-site fitness center was decent

have stayed in room 123 with my wife and three kids

pool

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school shopping

also, this hotel does not have a hot tub, kids do not eat free

it wasn t anything special, but it was clean, staff was nice, beds were comfy, the gym was better than most motels i ve seen

the pool area was clean and the water was warm

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

and comfortable the weight room was extremely useful for my husband it was his favorite part the pool was exceptional for the kids they had a bunch of fun all around a great hotel and a great

breakfast was essentially nil.

i liked the treadmills in the gym area

and we where charged more for our pet fee than is stated on bookings we had to pay 30

the location, the roomwas clean, the staff and the breakfast.

breakfast was a bit basic.

and front desk didnt have the right amount of people for the room and didn’t have us in a pet friendly room

it’s quite, great gym equipment, clean, welcoming and close to bars

the kids loved the pool

the pool water needed to be allot warmer... definitely.

beds was very comfortable and breakfast was delicious

my granddaughter and niece really enjoyed the pool

food and fitness room

great people, large room, comfortable bed and goos breakfast

the room was spacious and clean plus the breakfast was more than adequate - good coffee

pool was extremely cold and hot tub jets were not working.

pool size is small but… this is not everyone’s priority when staying

were disappointed that there was bacon for only the first hour of the breakfast

breakfast was a jon doe breakfast

the breakfast is the usual fare but kept very nice and clean and everything is hot that's supposed to

the pool was a great size

pool area and pool were cold with cold air blowing from the vent