had broken items in our room (toilet seat, microwave), ants, the room was not cleaned daily, the gym had broken machines and an empty water jug, there was nowhere to get water unless the breakfast

gymnastics team staying in the room above us in 213

kids came in gym during my workout and parent let them go crazy on the machines

good breakfast, lot of choice. clean an well equipped gymn.

enough people to clean and pick up the trash, dirty towels or even bring fresh clean towels, the gym was dirty

great room and fitness center. shuttle to airport was easy!

the fitness center was very poor

rooms were well maintained; the fitness and sauna areas were nice

i really enjoyed the hotel. very nice and clean. loved the spa tub.

the heated pool was cold

after long flight was ideal, staff super helpful and gym equipment great

good gym

checkout staff was very friendly. gym and pool were great.

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

nothing good. small gym, baby size pool.

breakfast could have been better

great breakfast

clean and comfortable. close to the airport with shuttle service

eggs for breakfast were undercooked. no other issues.

needed a choice of breakfast food for

the gym is amazing, love it

the shuttle to the airport deal is awesome to have, super convenient and great

easy access to & from airport with free shuttle.

close to airport and my business venue a free shuttle that helped

the shuttle to and from the airport was nice. driver was very courteous.

m ,as well as in the gym and the swimming pool

the gym could have been better stocked with equipment, but for a hotel gym, it was pretty good

clean pool and gym

my children also loved the fountain and seating around it, as well as the pool and gym

used the gym and all 3 treadmills were broken

guest laundry area and fitness center

the fitness area had good spacing and lots of options

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

loved the kitchenette area

the indoor pool and gym are open

clean comfortable easy check in great value 24 hr gym beautiful indoor heated pool

the complementary coffee and 24 hour gym are great things to have

having access to a gym was awesome and the location is perfect

that there were different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

was goid and the fitness room was very nice

free breakfast was awesome--egg white omelet

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

on-call hotel shuttle service to and from cvg is good

same breakfast menu everyday.

gym and good location

the breakfast was good and the staff was super helpful

i liked the pool area

was a light going out on the pool so it was flashing into the room all night long

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

we loved using the pool too

breakfast was difficult.

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

everything was great. the staff, breakfast, room, and pool was all so nice.

looked nice but appeared to always be crowded and felt rather uncomfortable working out in the gym with people starring from the pool a distraction

gym open 24 hrs

the fitness centre/gym needs a cycling machine.

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

so glad the pool was open, reservations required but open

liked the little gym

clean, the breakfast was good

breakfast was good, location good for what we had planned to do.

had spinal surgery so no breakfast. but it sure smelled good.

good breakfast. great pillows!

there is a fitness and laundry room

clean, and the front desk ladies were more than helpful in accommodating us; we didn't use the fitness room or pool ( we stayed in the hotel during a winter vacay in january) i didn't partake in

so the pool was not open but they did have a grill area for cooking out if you want as well as a fitness and laundry

laundry room was feet away

lovely continental breakfast

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

the main reason we booked this specific hotel was because they had an outdoor pool

great shuttle service and driver to cvg

very clean, nice warm pool

close to the airport, great staff, and easy shuttle run in the morning.

the elliptical in the gym was brand new

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

i used the gym but was hoping for a weight machine, not just treadmills

no weights in the gym only treadmill

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

was very nice and plenty of amenities including bar, pool & fitness center

1st shift was really rude and noway i am paying 20 per person to eat breakfast my kids was wanting

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

free shuttle to airport comfortable beds

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not very peaceful with doors in between my king suite and the other room

amenities, complimentary drinks, a pool, grills available, a nice clean pool, fire pit area, gym and snack selection

indoor pool was amazing, our granddaughter loved the gym

the gym and pool area was warm and clean

is huge big with old school kitchen area with real dishes and real glass big refrigerator dish washer and many more all room

was great, right there with restaurants, gas stations plenty to do for kids and families

the pool and gym hours were very accommodating

people that let their kids run up and down the halls yelling and screaming no fault of the

it even has an indoor pool and jacuzzi

kids were there the last of 5 night for me

i'd say the window in room didn't have a screen and that was scary bein on top floor with kids

the gym is quit small there was no dumble at all.

someone was working out in gym with music on at bedtime

my son and i went to the gym and worked out together

gym was closed and there’s no guest laundry.

close to the highway. staff was friendly. room was clean. hot breakfast.

whole second floor was shut down, gym was shut down

needs a bigger gym and pool fixed

pool, no gym, no waffles

small gym and guest laundry

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

decor was nice, parking was easy, room set up was functional

not able to have shuttle available

our shuttle driver was a great ambassador for your brand as well

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

i didn t like the fact that online it states that they have a pool

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i have had the chance to

close to the airport. nice little gym and pool. very welcoming foyer design. clean rooms.

the gym was very hot

small gym and swimming pool but nice to have these facilities around

wasn't heated and exhaust fans were very loud, room was dirty, poor quality breakfast, gym was closed (supposed to be 24 hrs), general upkeep of the hotel was lacking

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

there is a fitness room, but two machines out of the five there are functional, but there is a pool

price was okay. good restaurants around. had a fitness room.

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

pool area could be updated along with fitness room.

the fitness center was a nice touch, and i was able to get an early morning work out in.

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

breakfast was very good and although we did not have any of the evening meals, it looked very good

free items included in room rate-- hot breakfast, kickback p

wasn't a grab bar for the toilet to be able to get back up

loved the large room, breakfast, nightly kickbacks included, and popcorn available during the day

fitness room was

pool and other facilities were nice as well

ended up using cell service instead of wifi), toilet was loud and made a

heated pool was not that warm and they didnt have proper ventalation in pool room

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

i'm so thankful ur employees ok my service dog to stay here no pet fee

the staff is very helpful and they were friendly. the breakfast was very nice and filling.

laundry dryer was thumping against the wall

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold only except for toast

staff was great, the room was clean, the gym was nice

the room service breakfast was plentiful and tasty

if additional amenities such as room service and valet service are available, more info provided at checkin or in the room would

no laundry facilities for guest

the salad i ordered from room service was amazing

further notice so my daughter who is in track had to pay $20 for a 1 time visit to go to a local gym

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

although we did not use the indoor pool it look inviting

that's for sure and the maintenance and cleaning crew super helpful i also enjoyed a healthy breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

the options for vending, breakfast food options andnnn

clean, modern, new hotel property with great features, including the best equipped gym i've ever seen in this class of hotel property

clean, very pleasant & helpful staff, well stocked gym

also, the breakfast was also very nice, and the staff was very friendly

continental breakfast was awesome and so the breakfast staff

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

overall it was a nice experience and close to my daughters gymnastics meet

was not good, gym was under construction and nobody bothered to inform early

they said they had a gym

we were only a little over a mile from the great american ballpark and jack casino

its quiet and the breakfast

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

gym is very little no great choices no even weights

the indoor pool is nice and i love the gym

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

the pool gym location balcony views size of bathroom and hooks mini fridge

the open gym, and the bathrooms were clean, overall good rooms

my grandsons enjoyed the gym.

the location and the availability of a gym and a pool.

i didn't use the gym but it had your basic equipment

location was good .. breakfast was great lots of choices .. staff were very friendly ..

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

very nice hotel. the pool was extremely nice and the gym.

liked the in hotel gym

gym equipment outdated and out of order, furniture worn and

great breakfast and gym nice clean rooms good service

they have a nice gym and a pool too

the gym was well equipped

the continental breakfast was as good as it gets

small pool

the size of the room. great breakfast and coffee.

amazing pool and breakfast, locations was great and the staff was awesome.

the location, the fitness room and the pool

you had to go back up the elevator to the fitness room

great location. excellent staff. pool and fitness centers are nice.

fitness center is very nice

facility- everything looks new rooms are spacious and beds so comfy- fitness center top notch

parking services is great but bit expensive the room cleen gym is good staff members are good

everything. gym is nice

it’s beautiful, clean and my daughter loved the pool. staff are very friendly as well

kitchen sink was dirty, but it was easily remedied

rooms are very nice and spacious with an actual kitchen

great hotel, would be great to have a gym for business guests

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

we were provided a free shuttle to the game

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

i stayed there last year for the gymnastics meet

and the tiny gym had all the necessities to have a good workout

$600 a night is outrageous. would like a bigger gym.

but, if you are going to take away the pool, the gym, the snacks and the made to order breakfast

the pool and bar not being open.

historic hotel in a great location, walk to everything or take the street car, awesome gym

the location and the gym was by far the top 2 things

stunning lobby, clean room, kind front desk staff, great gym, decent location.

the gym was great!

pool is actually located in a gym, and closed early

free breakfast, good location, nice gym.

the gym had decent equipment

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

liked that the gym was so easy to find and pretty clean

great value for the location. continental breakfast was very nice!

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

they don't have a bar and don't sell any beer.

went to the brick & morter bar & restaurant or drinks

we had a great time at bar and the bartender was fantastic

gym needs upgrade

bed and pillows, sooooo comfy. gym and pool.

nice gym & pool area

also the gym was nice

the westin s gym was wonderful and staff was very helpful

location couldn t be better front office staff is excellent gym is decent

the gym was really nice with newer equipment, clean and very well equipped

bar service especially slow

wifi should be included, and the valet is pricey.

paid wifi, busy valet line.

i like the art theme and i liked that the gym and restaurant were available.

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

the gym was standard -- nothing too special, but adequate.

the hotel gym had a variety of equipment

slow wifi outdated fitness center

the gym was great, everything was clean

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the location, the bar in the lobby and the gym were great.

breakfast/ coffee would be nice. a night light in the bathroom softer bed

expensive parking like all downtown hotels. no comp breakfast or drinks.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

my boys enjoyed it very much as well as the gym

everything was clean, and straightforward. enjoyed the gym, pool and jacuzzi.

all, the gym.

breakfast had alot of choices and was delicious

had a wonderful breakfast and a nice swimming pool and exercise room

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool temp and pool area was freezing

the pool was way too cold

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

the room was spacious, the gym was nice

service,location,breakfast and the gym

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed would stay

breakfast good, location great for campus visit but it's on busy street

the fact that the pool was not open due to covid-19.

love the gym and friendly staff.

reakfast was outstanding

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

over charged no room service no parking was not mentioned poor location

the phelps bar was closed!

roof deck, staff lobby bar bartender all amazing.

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

polenta breakfast bowl was delicious!

friendly and helpful staff, which included the valet, front desk, bar tenders

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

the breakfast was really good and healthy

breakfast was good and the kitchen staff did well restocking the buffet as needed

clean, friendly staff, close to nearby entertainment, and breakfast was amazing

staff was friendly, everything was clean and well kept, the pool and gym were nice

one highlight was the hotel gym has a peloton which i rarely see at even 4-5 star hotels - an excellent perk

gym had lots of equipment and all seemed to be in working order

we did like the fact that there was a pool and a gym

very clean. great new hotel . location gym

pool, gym, and court yard were all on the same floor & close to each other

i loved the vibe of the hotel. all the games, the outdoor fire pit and the pool/gym.

gym

the key cards weren’t working on the parking garage, pool or gym.

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

i liked the comfort of the room, the quality of the gym and the service of the staff.

the gym was sufficient

i noticed the gym had a very strong rubber smell which was unfortunate

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

early start to the breakfast buffet and a gym on-site were also great perks to this place

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

the room was very spacious. i loved the full kitchen.

the breakfast was good

liked the availability of a kitchen if you want to save on going out and cooking your own meals

pool & gym were great! breakfast enjoyable. good location.

sounded like we were next to a gym, bowling alley, and daycare

it was new, clean; we liked the pool and gym

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

the gym was mediocre. could be improved

hotel is very beautiful and equipped with a gym and swimming pool which i didn't use but i saw some children having fun swimming

gym was also good

location, personnel, big room, comfortable, very clean, very good breakfast.

they don’t have a big variety of breakfast items only due to covid-19

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

it's a real gym with a locker room

honestly, everything was great. staff, location, facility, gym all are great.

funky interior design, spacious rooms, spacious lobby with pool table, gym.

the gym was nice and had peloton bikes

there needs to be something for kid's to do like a swimming pool or jungle gym

the swimming pool area was very well kept and my boyfriend was quite satisfied with the gym as well

pool area and gym were mostly clean

could use bigger and more towels at pool. ok for small children but not adults.

breakfast was warm and good. and staff was super friendly.

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till