advertised ammenities such as pool, bar, breakfast, gym and lounge area was not available

and gym closed

i was disappointed that there were no gym facilities

gym on site

gym was closed

the fact that the facilities like the gym and pool area were not open for use

gym is terrible and breakfast was below average

service and staf were great!! gym and pool were nice. the lobby area was nice.

it was after many mandates had been lifted but no pool and no gym were available for use

it has an indoor pool, a gym, a complimentary cocktail hour and amazing breakfast

well those folks were loud rude as hell seemed like they used our floor as gym floor running up and down the hallways loud drunk and obnoxious

nice spacious gym to exercise.

gym was nice,too

the pool and gym are well maintained

didn t like that the pool, hot breakfast bar, or gym wasn t open

the pool was dirty

after getting back to check in about three hours later, we did not have the proper line for the pullout couch when going back to the desk to ask for

need to take care more about the swimming pool someone pooped in there and nobody clean it

no breakfast, hotel restaurant was closed and so was the pool.

the pool

i was glad that the gym and pool was open to the guest

the gym was nice and clean

gym is open 24 hrs, it’s clean and fully stocked

gym and pool closed dirty room air cond & coffee maker broke no compensation for any of that

the next night we heard someone asking about water and he directed them to the gym for the water cooler

the gym was in terrible condition, with the temperature set at 75 f, and despite our requests to lower

the gym, pool and business center was an awesome bonus

good gym

sides, no clean towels for three days, the hotel wasn't capable of washing towels,pool, sauna, gym all closed due to covid

gym and pool area very well kept

the gym was nice but small

gym

covid restrictions in place allowing pool and gym to be open just appointment only

breakfast and gym

housekeeping staff were exceptional as were the breakfast staff

i wish the gym had just a bit more to it

gym not being 24 hours

was amazinggg, the staff was friendly, the pool and gym was nice, room was spotless, loved it

everything was great. friendly staff, clean rooms, delicious breakfast. quiet. easy parking.

the breakfast was perfect

great value including indoor pool, gym, and breakfast easy to locate off 64

i have stayed in hotels since covid breakfast area open , pools open & gym open was handled perfectly & clean so this has changed my prospective of hotel and rating

the gym really needs to be upgraded

the gym equipment could really be updated and repaired.

in the evening there were some drunk teenagers roaming around the parking lot and the hotel lobby/gym/pool areas

i was pleased with the kitchen and the gym.

i liked the gym and location

the laundry facilities/gym area were very clean and convenient

close proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room business center

gym was somewhat lacking

it's almost time to relace some of the gym equipment or tighten up the equipment as it's pretty wobbly (treadmill and

a nicely sized room, a clean bathroom, the bed was ok, and there is s small indoor pool, plus a gym, which allows some training opportunities

liked the fact that it offered a pool, gym and laundry

the breakfast was hot and tasty

liked the fact that it offered a pool, gym and laundry

gym looked well equipped. room was decent but needed some refurb.

the location and the price was okay. there is free breakfast and the gym is alright.

laundry room was extremely hot

breakfast was excellent, the rooms were clean, the bed and the pillow were the most comfortable i

the room was clean and variety of options at breakfast,

it seemed really nice. i enjoyed the gym and pool.

pool and gym easily accessible and offered good basic possibilities to workout

gym section was a little bit too short

the pool area was dirty the metal grab bar on the stairs was dangerously broken, it’s an indoor pool with a layer of dirt floating on

) and the pool needs the chemicals checked (you can smell the chlorine- means people are peeing in

indoor pool was extremely cold and non of the machines in the gym worked

equipment in the gym was out of service

used the gym which was limited, but was good enough for what i needed for the weekend

nothing really worked in the gym especially the massage chair

equipment in the gym was not working. no jacuzzi. breakfast should have been better

also the pool and gym which were a plus but wasn't maintained well

pool and gym were closed

gripe is the gym and pool were closed and we didn't know until check in

gym was closed and pool also

no breakfast or operating pool or gym

only if you have a gym or pool give one or another for the guests

gym was not impressive - just a few treadmills and free weights

gym

nasty, bedrooms, closing of majority of the hotel

the gym could be much, much better

fitness center and laundry room

showed me a whole different place when i got to site it didn't have a pool my room didn't have a kitchen so i had to pay extra and the room was small no room service you have to be there two weeks

the room had a refrigerator, microwave and kitchen

especially the fact that it has a kitchen in the room

we booked a room with kitchenette however there were no dishes at all

my husband enjoyed the onsite gym it waa also clean will definitely be returning in the future thanks for your hospitality

gym and pool were unavailable the facility was under construction, which i was not made aware of

i was a little upset i couldn’t go to the gym but i jogged outside

the staff were amazing. breakfast was good. gym was good.

there was a pool and a gym as well

i used the fitness room a few times and was glad that it was there

no indoor pool

also liked the pantry, board games, and location of the outdoor pool

pool and outside sitting areas could use updating.

kitchen area was disgusting

us with recommendations as well as helped with service for breakfast great friendly staff the gym and pool area was kept very clean and tidy as well although we didn’t used it but still a

the gym was well equipped.

the pool area need some attention but really enjoyed it

the pool was a nice and clean

went beyond what i expected them to do by offering late check out

said they had pool . pool was closed said had gym gym was closed

there is a gym but it s kind of a joke none of the equipment is plugged in

the room smelled like a gym looker room

i would definitely have shower shoes because it looks like a gym shower they put in the bathroom

there was a pool and a gym

the coffee and the little gym are nice

housekeeping, gym and pool were unavailable

gym, coffee in lobby

the location; the size of the room; the gym and the front desk

the pool wasn’t open

the fitness room was also open, which was fantastic

no jacuzzi and the fitness center was very small.

fitness room could use a power tower resistant machine.

besides that, the breakfast is so much better than most places

i did not likes the face there was shower in the pool area.

laundry on site, gym and breakfast is included and also on site

not open, gym not open, not being able to clean our rooms daily and i having to change the bed lenins myself

there is a gym

small gym, but ok. ellipical made noise, needed maintaince

breakfast and the gym

loved the gym

was an unexpected pleasant, i didn't realize i had booked a room on a golf course

i also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view

breakfast menu was limited

we had breakfast at the nest and it was delicious and an excellent value

everything, has breakfast room small but comfortable good for 1 or 2 people

better selection on breakfast items

breakfast was amazing

they served breakfast and did not use the covid pandemic as an excuse not to.

complimentary breakfast

enjoyed going to crunch gym excellent location

the outdoor pool was a plus for the kids

kitchen in the suite was dirty

few areas of improvements that i would suggest would say bigger trash cans in the kitchen area bc those small trash cans don’t hold much for cups or plates or takeout containers

breakfast was disappointing because of all of the covid craziness and the ladies serving the

nice staff, clean, gym, laundry, breakfast excellent

no pool inside or inside spa

staff is so friendly, breakfast was good with options offered and the location with surrounding places to eat or shop

pool opening only at 10am

the breakfast was generous and very goo quality

the gym ! i got a great work out !

the staff and espresso bar and gym !

gym was closed (i get it with covid)

the laundry room was easily accessible,

the staff and espresso bar and gym !

a small gym and pool offer their availability as well

them feel right at home and interacted with them many times they want to come back they loved the pool we slept very well and always felt welcome thank you pamela room

don’t know if my promise of complimentary breakfast is the responsibility of the property but my level of travel through “booking” gives

paying for breakfast and not having enough choices.

the room was clean and the bed was comfortable. i loved the breakfast included.

the kitchen had minimal appliances

i liked the fact that we had a kitchen and also the outside lounging is beautiful.

cleanliness, space and full kitchen

i liked the separate sitting area near the kitchen

the rooms are big and very nice with a full kitchen

i forgot to mention the pool was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine that are $2

there is also an indoor pool and fitness room

clean, super friendly staff, pool was open, beds were super comfortable, rooms were spacious, fitness room was very clean and breakfast was delicious

hotel advertises a “fitness center,” but it was basically a small room with a treadmill and a few free weights

would say that the fitness area needs to be updated with new equipment that actually works

the water in the shower went down very slow. the pool and gym was closed due renovations

dirty, unserviced a/c unit. poor gym

breakfast, gym

-- 2 tvs clean excellent service/staff location can walk to the fun gourmet market next door has bar and

the restaurant floor was sticky the knives were dirty the bar was never open

the gym was so small you couldn’t move around

indoor pool & the gym was closed for renovations

of the gym equipment was broken and no lights on pool area

loved the gym and pool.

kids unattended in tiny pool and gym area

the gym was really sad

having access to the pool, gym and a bar was nice.

the smell, small gym. everything old and very small bathrooms

gym

breakfast included in the price, need more gym equipment/machine, the gym room is too hot, the cleaning person need to check again because

due to covid-19 restrictions pool and gym area was close

nothing in the gym worked like it should.

hotel is outdated, their should remove the info that there is a gym because the only thing there’s a treadmill the rest is missing or ir broken

nothing. i just wish the pool and gym could have been open…but i get why they’re not!

those who like a gym it's a decent gym

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities onsite; decor in common areas and room are current and designed well; love the glass

i workout so i definitely give their gym a 5 star

the gym was great, and open!!

spacious rooms and bathroom, and yummy room service. the guest service as also superb!

the bar has an amazing menu

the gym, pool, pool table, and basketball court was nice

front desk very friendly and amenities like gym and pool were impeccable

the gym was terrible. the pool was closed.

it was like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

poor driveway and parking set up. very, very limited gym equipment

small gym and pool available room was large and well equipped

room was not the cleanest, the wifi was awful in the room and in the gym and someone on the floor kept slamming the doors over and

we loved the view across the harbour, the gym was excellent and the restaurants very good.

no microwave in room, fridge was dirty and not working properly, room service was unavailable

view bar amenities

the fitness center was great

the shuttle driver, reception ladies and bartender were all fantastic

wish there were room service or a microwave in the room

pool still closed

my children enjoyed the pool as well

the on-site restaurant was amazing. the gym, though small, was great.

i really enjoyed the cleanliness of the gym

and kind staff, clean rooms with a comfortable bed, beautiful lobby and great amenities (gym, rooftop lounge, bar), and a free valet service included for parking

the room also smelled heavily of smoke i couldn't get any of the remotes to work in the gym

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

the pool and gym hallway was leaking with rain water not good

gym, location, room and bed nice large tv

good location in downtown norfolk. decent sized gym with good stations & free weights.

location, gym

loved the services like accessible pool and gym along with starbucks

was clean, the room was spacious, gym was well-equipped, and the staff was super friendly and helpful

they have a really nice gym, my sister and i were able to get in a good workout

the hotel facilities are nice and clean. good gym, good breakfast, and easy check-in/check-out.

spacious reception/breakfast/gym area. spacy rooms

wish the kitchen had a stove top

wifi, free airport shuttle every 1/2 hour from 4am, great air conditioning, pools and gym

lot mildew in bathrooms gym was heated place looked warn out and old - marked walls broken sections - awful staff average

gym / pool area was under renovation and this was not disclosed during the online booking process

sufficient parking space in front of hotel without additional charge

tdoir) restaurant was good

good location, nice staff, clean. great gym!

the location and the gym

view of the harbor, very clean, and a good gym

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

the gym and the waterfront area

gym was not a gym

they did not have much in the gym

noise, paper thin walls so the family next door was an enormous burden, breakfast was dismal, gym was a joke, hallway was dirty

the pool was nasty. looked like grease. need wipes to wipe down equipment in the gym.

excellent staff, amazing hot breakfast and comfort great gym laundry services

facilities were amazing, gym and breakfast.

room was spacious nice and clean, love the gym area and pool

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

i didn’t use the pool or gym but they were very nice

gym was a bit too small to train in.