the breakfast was a joke

they unplugged and took away all the machines for breakfast, just had empty countertops

breakfast timing 6:30 am to 9:30am, breakfast used to get finished before 8:30am and then things

no breakfast,where online it said they had it

was no breakfast

very good breakfast. ready early. lots of snacks available. good gym.

gym was well equipped

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable machine

clean, great staff, good breakfast, beds are very comfortable, rooms are large and design to your needs, good selection

great breakfast. clean and well equipped workout room!

pool and fitness center both available and clean

pool and fitness room was unavailable and they said it would be open in the morning yet the desk clerk could

fitness room was very lacking

didn t have time to check out the pool, fitness room and the breakfast

convenient location, breakfast, friendly and professional staff!!!!

new furniture, led tv, plenty of channels, swimming pool was nice, gym was okay, little small but equipped with machines and freeweights, staff was very

nice to enjoy the weekend with family the kids enjoyed it from the great room to breakfast to the gym and pool plus it was safe enough i could walk 5 miles at 1 am around the parking

staff was great, free breakfast . also enjoy the pool and gym

the breakfast was decent, the room was clean the staff very friendly.

great breakfast and great pool

good gym equipment

i was told on check in day that the pool and gym were opening up the next day, they never did i was there for a week

food was not so good the room was clean bed was okay . need heavy dumbbells in gym.

breakfast needs a bit more hot options. the rates could go lower to attract more people.

the pool was nasty

room is clean. gym and swimming pool are good also.

perhaps providing a spray cleanser for gym equipment after use would be a good idea!

sounded like someone was doing gymnastics above our roombreakfast was very limited

convenient for the wedding i was attending. the gym was very nice.

while we did not use the pool or gym room they looked clean and updated

the fitness center was essentially just a couple of treadmills, which is better than nothing

the fitness center didn't have any water and the wipes for the equipment were completely dried out

fitness room

clean good staff good fitness room

hopefully the fitness room will get a boost by the time i return next summer

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

breakfast and the perks. gym, pool etc.

the gym is tiny

hotel was 10 minutes from the gymnastics competition

pool and gym closed basically the whole reason i booked the room

the fitness center was really nice too

room service food, service was great but chicken wings were under cooked.

evator changes to access parking or lobby) or the unavailability of room service past 10:30 pm

room service was good and timely

room service and restaurant not overly priced for being so ritzy looking

ii especially like the small pool and modest gym facilities

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

pool and hot tub were nice. bed was comfortable.

location perfect staff friendly. pool spa nice touch.

there is a bar in the lobby and a starbucks

to current policies, they did not have the gym open, the pool was not open, and there was no sit down hot breakfast- just a to go bag with a

some of the gym equipment was also out of order

needs good cleaning pool was cold gym equipment worn out wear ear plugs freeway noise starts at

very nice polite and professional i liked the pool and gym breakfast was standard but decent good size room crib availability late check out proximity to

gym was small and not enough machines.

buffet (mostly prepackage foods), the bathroom had no fan so it was very foggy and no hot tub or fitness center access

the fitness center was exceptionally well equipped for a hotel in this price range.

the fact they had breakfast an a pool also a fitness center

not having a stationary bike in the fitness center

greater than 10 kids (were not over 18) in fitness room unsupervised and not by an adult

no free parking, no gym, no spa, no room service, no daily housekeeping, no free breakfast, and they have weak

terrible gym location considering safety of access

so-so gym and valet parking not up to 4 star rating.

gym was not accessible in the morning. have to wait until restaurant opens to access this area.

nice decor & furniture. bed comfortable, shower good and the gym area was decent.

i like the gym. i like the rooms it was clean it was comfortable.

the facilities were not open (pool, gym) and they did not advise before we arrived.

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

nice rooms. eclipse welcome package. nice view of square. nice gym. nice staff.

well positioned, unusually good gym for a hotel, and bonus, a rooftop swimming pool.

good location, unusually good gym for a hotel, with bonus pool on the rooftop.

the hotel amenities gym/pool/restaurants/bar) were very much in keeping with the quality i expected from a premium

gym and lobby

loved the gym

we used the gym as well as the hot springs pool

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

the gym is small and limited

the breakfast was good

where the hot springs are, the hours, and especially a room service menu

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

the gym

nice suite... very well equipped 24 hour gym was also greatly appreciated

everything how fridays was connected the gym the beds and the tvs and bathroom

breakfast was great with a lot of choices

the gym was ok some machines were not working properly

please make sure there are always water cups in the gym.

liked the facilities, ubication, the room, the gym and the pool

everything else was great, nice gym and pool, very clean

the hotel was centraly located and we loved working out in the gym

gym facility was very

we wished the gym was open

enjoyed the breakfast, gym facilities, pool/hot tub, ease of check in, location, and housekeeping services

there was a night club directly below us, the gym was right beside us

actually had a hot tub and a nice pool and gym

bed like a cloud. gym was insane.

shower head , location. gym, pet policy

very comfortable bed, nice size room, great gym,

excellent, nice staff, great room, nice bar and resto.

the front desk was helpful and the bar was comfortable with nice specialty drinks

no breakfast

didn't like where i stayed at the hotel, and i had to go to another place to go to a bar and to eat there, because they couldn't accommodate me

the bar is great

no toiletries and breakfast.

the pool area wasn’t kept up very well

we were told about their complementary breakfast as well as drink at the bar and told that we had a butler service and chauffeur as needed

are all fantastic, the breakfast was the best i've ever had at a hotel, the fire room and front bar are beautiful, loved the complimentary drinks

breakfast was great

breakfast was so delicious served beautifully at the table

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

gym was clean and well equipped

the gym had an unpleasant odor.

no written info about staying there, gym room, breakfast times, etc.

there is gym but it is very very small

gym could improve its offer but still it was decent

gym was also clean but i wish there was a pool

the gym was really great to have

it was exactly what we needed and getting breakfast was an unexpected bonus.

parking, friendliest valet ever, in room soaps were super, breakfast “grab n go” was

shuttle service and fantastic front desk supervisor.

quick check in fitness facility was great all equipment was in good repair.

the breakfast meat could have been better.

staff was excellent, especially the breakfast staff

the breakfast was not what i expected.

pool is too small.

clean pool area and gym

we had to go downstairs and use the bathroom by the gym throughout our entire visit

were hard, pillows were old, gym was missing equipment

oh, and the 24 hr gym was not cleaned daily

bed comfy, pool and gym both good and clean

it had a library, gym, and pool

basic gym

the breakfast was great, and the pool was wonderful along with the gym

clean comfotable inviting accommodating great time love the pool and jacuzzi!

we were a little upset that the pool was closed

the gym was a bit basic but useable.

amenities - pool, gym, were good. location was great, staff was cordial and helpful.

gym and pool looked nice, though didn't use

the pool area is amazing

very clean good breakfast and great location

its not in a bad area and gym was open 24hrs

breakfast was really good

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

loved the kitchen, dining, and living area

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

we enjoyed the pool and gym. the highlight of our stay was the complimentary breakfast.

gym was a nice size and had good equipment, pool is awesome & rooms with balcony or 1st floor are

they a realy big pool and a decent gym

i wish the pool and gym had been open but that's not the hotels fault, that's covid.

the pool wasn't available nor the gym and the painting in rooms needs to be refreshed .

the have a gym on-site and plenty of areas around the building for you to relax,watch tv, place games, or

the yoga mats in the gym need replacing

the ventilation was poor, as well as the air in the gym was catastrophic

the bed was very comfortable and parking was easy

your parking fills up quickly but that's a good thing!!!

the fitness and business centers are nice. breakfast was good.

spacious. nice staff. fitness room fine. breakfast great.

the space was comfortable for 2 adults and 3 kids (5-11)

kids had fun playing in the pool

breakfast was very nice with many choices

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

pool was not open

it can just use a continental breakfast.

pool was closed. and the room could have been cleaner

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b

gym room was extremely dirty, no towels and trash throughout the gym

if you wanted you could use the gym or the pool at any

friendly staff, great pool and good gym! beds were comfy and linens great.

beds were comfy, late check out. good breakfast. friendly front desk staff.

accommodating and the shuttle service was made available to take us to the airport, as well as pick us up upon our

the hotel was extremely clean including the pool, my room and the gym facility

snow, location, and gym

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

you have to call for a shuttle but they arrive in a couple

the shuttle was already at the airport when we got off the main entrance and only took couple of

lounge area was good and gym

food, social atmosphere, very clean gym, like the bath products, super convenient to airport & no extra charge for my pet

billiard and gym

gym looked nice

funky smell in hallway by gym on the way to guest rooms on first floor

pool, fitness center, business center, they offered food and beverages for purchase

great pool and fitness room hours

fitness center had a variety of machines but you were really only able to use the weights,

and shuttle was very

they have a 1 1/2 hour time slots for the pool

i left before breakfast. i like the gym. i also like the long mirror

in the gym was working

i picked this hotel for the gym and free breakfast but discovered the gym is closed and the breakfast is only cereal - no hot

gym needed upgrades

friendly staff, good breakfast, clean rooms and airport shuttle service

not much the pool filter could clean a bit faster, but the pool was clean each morning ..

plenty of parking and lounge area was perfect

very easy to navigate and this location is very secure! breakfast was phenomenal!

shuttle was prompt and courteous

staff persons were very accommodating with offering shuttle services from and back to the airport

the pool and the gym. spare bed in the room.

it has a pool and gym

very comfortable room and friendly staff. the gym was outstanding!

loved the gym. loved all the space and comfort of the room. staff was very friendly.

used the gym once

the gym

gym had ample machines

the gym and pool were great

there was a shuttle to the airport that started very early in the

the accommodation for breakfast was smart and convenient

they had a pool and gym, which would have been great if we were there longer

lacking gym expert was bad for me cause i wanted to do exercise.

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

gym is too smallthe pool and is too smallthe website pictures were deceiving the hotel looks

a tiny gym but with good equipment so able to get some exercise

5* hotel around , beds are super comfy, a nice gym , shuttle, house keeping is on point

more info at check-in for amenities like the laundry facilities or gym, etc

gym and restaurant

we enjoyed gym and hot tub

gym is closed

it was a bit uncomfortable to find the entrance to the small pool/gym/hot tub is located in the breakfast serving area, you have to pass through it

nice hot tub beside the gym

comfortable beds. gym open 24 hours

gym room was disgusting

small gym was too humid & hot to workout in (equip was dusty & had dried sweat, no disinfecting wipes or

localisation and gym

we used the gym and pool table

nice gym which my husband used daily and a decent, convenient breakfast

to update gym equipment

the pool table at the lobby was very useful and so also the gym

unable to use the gym, pool, or rec room because it was packed the whole time we were there

the gym was great for a hotel

pool is kept clean and the gym is great

with 8 year old boys

good breakfast the pool and gym our open at great hours

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little swimmingpool, bar/restaurant were nice, daily bottle of water in the (*) i can't comment on the gym due to covid closure (-)cleaning in room upon request, tiny gym (-)gym is too limited.

my family loved the pool

overall excellent travel experience , had a late check out and loved the staff

i didn't have dinner there, but did go to the bar which had great bar snacks too

location; large comfortable rooms; very clean; staff remembered us from a previous stay; onsite spa for hair, nail and skin care with great products; onsite restaurant and bar; covered parking

didn’t use the gym or other facilities so i cant comment

the gym was not available, but the pool was

comfortable beds, pool, gym, breakfast location of hotel

employees here are great. pool wasn't freezing. very nice hotel

my grand kids loved the pool and spa

gym was subpar

carpet dark and dirty, outdated small gym, advertising mandatory hot breakfast while it is continental and the cannot accommodate refills

quirkiness was cute. gym was nice

there is also a gym and sauna

it doesn t really have amenities but the kitchen in the am, sauna & gym

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

a runner & was unable to do my usual workout in the gym as none of the treadmills were working

great lobby with lots of activities and seating. clean pool and and gym.

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

the gym was well maintained with good equipment. breakfast was good with a good variety.

nice size room. nice hot water. gym was good.

breakfast, room, and gym were perfect for us!

convenient, affordable, nice beds, nice breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

and secure ud83dudd10, breakfast was great

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

free gym and pool what more you need

great gym and swimming pool

i also value the gym here with actual weight equipment, not just treadmills.

very clean. it is very close to the airport. and even ran a shuttle to the airport.

they have a nice gym and the housekeeping was kind and accommodating

power while the kids were in the pool

the pool deck was extremely slippery and a bit on the smaller side.

the breakfast time on the weekend. wish it was a bit later.

the pool wasn't the cleanest.

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

the gym had a nice selection of equiopment and the pool/hot tub were also nice

great facilities. well equipped gym.

staff (front desk, kitchen, housekeeping) was very friendly

the full kitchen was nice and well stocked

the gym was excellent

gym needs to be bigger

the gym is large and we basically had it to ourselves which is always nice

comfortable beds, clean gym

it was great. the only thing to update would be the bike in the gym

clean, staff was exceptional and front disk was available 24 hours, the free washing machine, gym

free laundry, tuesday free dinner! on sure gym

he looked like he had just come from the gym and seemed totally clueless about basic procedures

access to a gym, laundry room and towels when needed.

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

the gym. my son really liked it.

location if you have a kid at ub, the facilities are clean and there is a small gym and a pool

pool and gym

rooms did not have a refrigerator or a bath tub (useful for kids)

i was surprised and disappointed that the parking lot was such

loved the idea the fitness room was open 24/hr

really liked the fitness center and pool

there weren’t towels by the pool.

pool dirty and broken handle to get into pool

very clean, friendly staff, good variety for breakfast

water on the room would have been nice. the gym was all not accessible

gym is 24 hours and has enough equipment

the facility was good. gym was great.

clean n bright corridors, complimentary breakfast and indoor pool n gym

the gym was dusty and unstocked...it just needs a little tlc

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

the property’s fault but the stay would have been even better if the pool, gym and sauna were

close to niagara falls,kitchenette, happy hour, laundry room, gym

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

gym was dirty, with broken equipment and only one set of weights

every morning & offer many amenities including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus many more

we used the gym too, which was great

amenities are ok court , pool , hot tub and gym are bonus and bbq area

good gym, pool and washing facilities available

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

of covid-19 i didn't have access to the pool or gym

nice gym room and pool

i like the cleaner and the breakfast

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

the gym and pool

i ended up taking stair to get to room later that evening after using gym and found out someone had been smoking in the

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

pricing, space, my boys like to swim, my daughter, liked the gym