kindness and care by the room cleaners, porters, jawad, and gym staff, mohammad & ayoub, alhumdolillah

you feel like family, very helpful on where to eat and what to do, the fact they had a gym open an indoor and outdoor pool and a sauna was a major plus

there are no restaurants around the area. but it's nice and quiet, with gym facilities.

large and clean room

hotel has also amazing facilities: hammam with economically friendly entrance fee, free use of gym, swimming pool, sauna room, and hot tub

we haven t tried the gym, but the rooms are spacious and warm and breakfasts are tasty

m and spa), cool rooftop bar and great

nice and clean facilities

size of the pool was too small and the spa was female only which was not mentioned in the details of

the breakfast is great and the room is clean

staff were exceptional. breakfast was amazing. facilities are really good. gym is fully equipped

everything especially the gym

facilities are good with a pool, gym and nice restaurants and bars

gym was amazing - better than our home country gym

everything was great. i loved the gym with high end equipments,and the pool was perfect .

fitness and spa free to use

fitness room (cannot call it a gym) better than nothing, but it was very modest and some of the

hotel bar and fitness center did not accept card payments

in the fitness, most of the equipement wasn't working

fitness center is closed

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (-)could have more equipment in the gym (+)location , gym and the property (-)gym was not equipped at all (+)good facilities - gym and pool.

room service was good enough to rest and eat in the bed for the last night

food in general, breakfast and room service

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (+) breakfast with a lot of food variations pool to cool down from the outside (-)shame the pool isn't heated. however, i understand its costly. (+) the hotel has a pool, but we didn't use it since it is an outside pool, and it was cold for swimming (-)no heated pool (-)swimming pool (+)the rooms were huge, clean and the food was ok. the pool is nice, so were the staff. (+) good value for money modern hotel with good layout small but a great pool (+)pool, structure in general, easy and covered parking just underground the hotel, wifi working (+) central location, spacious, clean rooms, fantastic, varied breakfast, nice pool, friendly, helpful staff, across the road from borj fez mall so lots of options to eat, drink

room service order forgotten or ignored

the gym has nothing

there's no gym in the hotel only small room with 3 in door walking machines.

i just suggest to add a gym

gym: no equipments at all, on two treadmills and bicycle machine thingy

gym is non existent and vastly lacking all kind of machines

no walk through of the hotel to show the rooms and amenities like gym and spa 4

gym could use additional free weights

feels like there a few thing this hotel still lacks, the gym wasn't the best and the same for the spa, the rooms i felt could've been designed and kept

gym, not much a.c in common areas,

lovely pool, restaurants and used the gym too

location to visit the medina with easy access and good parking space

pool was in poor condition also, when you go at the parking even though it seems a dead end the

the pool was amazing, rooms are a great size and everything is decorated beautifully.

breakfast was delicious! rooftop pool was nice for kids.

location, good breakfast, incredibly helpful concierge

room, bed, breakfast

we had an early morning train and they packed us a great breakfast to eat on the train

breakfast was delicious every morning fresh, generous, and with plenty of options

breakfast every day was way more than we could eat and had a huge variety

good wifi

pool was dirty.

pool was not really for swimming

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking in and out process (+) delicious breakfast with lots of options (+) breakfast was typically moroccan (+)the staff was very friendly and the property was clean and spacious . breakfast was good. (+) the breakfast was delicious, a real treat (+)the property was beautiful, staff amazing and delicious breakfast. (+) breakfast is generous and varied, served with care (+)location / nice and friendly staffs / cleanness / the room condition and the breakfast (+) breakfast was both generous and beautifully presented a delight for all the senses (+) the cuisine is exceptional, and the breakfast is both generous and delicious

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

the pool is not really a pool. was difficult to find via taxi coming from the bus station.