kindness and care by the room cleaners, porters, jawad, and gym staff, mohammad & ayoub, alhumdolillah

you feel like family, very helpful on where to eat and what to do, the fact they had a gym open an indoor and outdoor pool and a sauna was a major plus

there are no restaurants around the area. but it's nice and quiet, with gym facilities.

large and clean room

hotel has also amazing facilities: hammam with economically friendly entrance fee, free use of gym, swimming pool, sauna room, and hot tub

we haven t tried the gym, but the rooms are spacious and warm and breakfasts are tasty

m and spa), cool rooftop bar and great

nice and clean facilities

size of the pool was too small and the spa was female only which was not mentioned in the details of

the breakfast is great and the room is clean

staff were exceptional. breakfast was amazing. facilities are really good. gym is fully equipped

everything especially the gym

facilities are good with a pool, gym and nice restaurants and bars

gym was amazing - better than our home country gym

everything was great. i loved the gym with high end equipments,and the pool was perfect .

fitness and spa free to use

fitness room (cannot call it a gym) better than nothing, but it was very modest and some of the

hotel bar and fitness center did not accept card payments

in the fitness, most of the equipement wasn't working

fitness center is closed

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (-)could have more equipment in the gym (+)location , gym and the property (-)gym was not equipped at all (+)good facilities - gym and pool.

room service was good enough to rest and eat in the bed for the last night

food in general, breakfast and room service

facilities (gym, pool, restaurants), the clean bedroom, the friendly staff, and the cleaning (+) breakfast with a lot of food variations pool to cool down from the outside (-)shame the pool isn't heated. however, i understand its costly. (+) the hotel has a pool, but we didn't use it since it is an outside pool, and it was cold for swimming (-)no heated pool (-)swimming pool (+)the rooms were huge, clean and the food was ok. the pool is nice, so were the staff. (+) good value for money modern hotel with good layout small but a great pool (+)pool, structure in general, easy and covered parking just underground the hotel, wifi working (+) central location, spacious, clean rooms, fantastic, varied breakfast, nice pool, friendly, helpful staff, across the road from borj fez mall so lots of options to eat, drink

room service order forgotten or ignored

there were cockroaches in the gym

lovely pool, restaurants and used the gym too

gym could use additional free weights

gym, not much a.c in common areas,

feels like there a few thing this hotel still lacks, the gym wasn't the best and the same for the spa, the rooms i felt could've been designed and kept

there's no gym in the hotel only small room with 3 in door walking machines.

gym: no equipments at all, on two treadmills and bicycle machine thingy

gym is non existent and vastly lacking all kind of machines

the gym has nothing

gym poor/swimming pool was not warm

location to visit the medina with easy access and good parking space

pool was in poor condition also, when you go at the parking even though it seems a dead end the

the pool was amazing, rooms are a great size and everything is decorated beautifully.

breakfast was delicious! rooftop pool was nice for kids.

location, good breakfast, incredibly helpful concierge

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

pool was not really for swimming

booked for the indoor pool but it was cold and in the restaurant area so not really usable

pool was dirty.

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

a breakfast buffet but more than enough for a great meal

good wifi

room, bed, breakfast

the location is very convenient to the old madina; the food, including the dinners and breakfast is very authentic moroccan cuisine; the nightly entertainment is fun; if you know arabic,

we loved the breakfast!

for young healthy adults n teenagers, but it may impose some difficulties for elderlies n young kids

property can have some improvements but doesn t really ruin the experience, very clean, daily room service, great breakfast

the stay was incredibly friendly, as was the cat who lovingly joined us for breakfast each morning

breakfast was fresh with local produce

still the courtyard mini pool was very refreshing

breakfast is served at your table (so it is not a buffet) but believe me, you will not leave your (-) another thing we found odd was that i asked for a glass of water during breakfast (they serve tea, coffee and orange juice) which turned out in me havind to pay 25 dirham (+) breakfast was very good and every aspect of the riad felt luxurious (+) the courtyard outside was a dinning area it was beautifully laid up and breakfast was gorgeous fresh juice moroccan tea fresh coffee eggs pastries and condiments and fresh (+) the breakfast was great and fresh every morning (+)the pool, riad style in yhe whole place, breakfast and good air conditioning. (+)breakfast, location, amazing staff, and overall beautiful and authentic riad (+)riad, hot breakfast served in mini tajine complete with the mint tea, right there next to marble fountain, (+) breakfast was really nice and fulfilling (+) helpful stuff and a lot of freedom, i mean you can choose breakfast time and check out is not on the morning

the pool was beautiful but not good for swimming because the water was dirty

the pool, riad style in yhe whole place, breakfast and good air conditioning.

the pool area is lovely as well for a swim and relaxation