the fitness center and pool were absolute gems

the heated pool was great, free bus to the hotel's beach, easy access to the mall

quite hotel, very comfortable, all works within the room, perfect breakfast

it’s inside a mall, delicious breakfast and free welcome drinks at bar

the breakfast was delicious, the shuttle to the private beach was quick and easy

gym, restaurante

pool is very nice, sauna, restaurants, room, ambient.

underground parking

was very clean,comfortable bed, staff was great. room service was great.

the swimming pool is clean

the staff stalked us bbecause we moved from pool to the restaurant and didn’t pay the things in the pool

great pool, service is good, very good location.

very nice hotel, swimming pool, breakfast, and team !!

location, amenities, restaurant, pool

pool area was well set up

parking lot isn t covered and cars get very hot, staff are not friendly at all.

the swimming pool is actually at the other holiday inn, across the parking.

location to restaurants, breakfast, although it was not located in the same building.

room very confortable good breakfast employee are very gentle the access to the beach is good.

great location, staff very helpful, breakfast very good definitely i will come back.

small gym.

the gym could be maintained better

everything. everything was excellent! the pool, the gym, the room... everything!

the breakfast was ok, not great, and if you got there after 9am you had to wait to enter (hotel was

weak breakfast

the hotel is overall in excellent condition and the fitness center is right by the beach

pool closes somewhat early

view of beach and pool was excellent

the swimming pool was closed . no mini bar in the room . asked two times for it .

refrigerator in the room is only if you pay for bar service which is annoying

location was excellent, parking available

the valet parking wouldn t even say hello and had very little interaction with customers

size, lobby,parking

beautiful setting on the beach, lovely pool and restaurant. good value.

left side swimming pool water a bit cold

size, parking, lobby

the gym is a little bit small, but it works well if you need to do some exercise

the location ,pool

we do understand the situation with covid-19 that the pool and beaches were closed

the other issue is with the pool towels

maybe a cleaner pool.

good facilities, including gym

breakfast included, swimming pool was nice, nice and comfy

ladies serving the complimentary breakfast were not friendly

also breakfast wasn t very nice nice plastics plates and cutlery with a very poor selection

hotel otherwise was very clean tidy and liked the pool and beach

air conditioner flooded my room, the restaurant was not the best and the pool was small

safe parking, friendly staff, beautiful views and spacious balcony

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

gym had no a/c. parking garage was too scarey to use so parked on street.

liked that there was a gym and a sauna

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

there were not that many snack and drink options in the pool area

also, it was the first ever hotel i saw in mexico which inspite of having breakfast included in the package, gives you a fixed limited menu to select the breakfast from

possible for the kids to swim in it)

didnt get the breakfast with the room, but the two times i ate were delicious

you have to leave your car keys at the parking lot

the beach is very far away, the room had no view at all

gym was not a/c-ed which made working out at 30 c rt a bit difficult

also, love the cookies;) the gym and pool are simple but clean and comfortable

the gym is available by timed reservation and very well sanitized between users

gym was disappointing in terms of quality and amount of equipment

the staff and bar staff were helpful and friendly