very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very kind and friendly staff, large pool

very nice bar and roof pool. nice and elegant facilities

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

great for kids, many activities to do. great, great staff! food: amazing! great spa.

beautiful rooftop bar with a nice pool with a view

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

spa service next door a bit pricey but nice amenity

the hotel had a wonderful restaurant and spa as well

the rooms were spotless and the pool was relaxing

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

clean. pool area and dining area was very good. the gym was excellent.

the gym

cleanness, the gym is well equipped

very nice garden and good play area for small kids < 5 years.

extraordinary food and place to enjoy breakfast. by the gardens and pool

entrance door to the parking lot is not automatic, it needs to be guarded by an employee at the front desk to open it so

the parking situation is hillariously disfunctional

save parking deck inside the hotel building good wifi

private parking garage, breakfast included.

the wifi worked well

gym it is not internet and not busy line the phone in room

d looked like it had been for quite some time as the water was green) the gym also had equipment out of order

liked also the pool and gym and the garden inside

was out of order

absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

was super clean and late check out as well

good breakfast and friendly service

i would say just breakfast

staff very friendly and very good location very good breakfast

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

breakfast could get better

poor menu on breakfast

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast was supper well served, presented and delicious. employees were more than helpful

fruits at breakfast was the highlight of this staying

breakfast could include more fresh products or eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

the staff were amazing and the breakfast was pretty good, the room was clean.

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

cleanest friendly location breakfast delicious

breakfast time and no 24-hour room service

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

pool and gym good juices for breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good

the pool is cold the spa has no employies

excellent service, very comfortable room, amazing breakfast

the breakfast is far from standard

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

lots of traffic noise. breakfast a bit limited in choice.

breakfast started rather late

good room and facilities (gym)

some yoga mats in the gym would have been nice

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

gym and internet speed

pool was very nice

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

the brief time of breakfast.

breakfast

the location and the breakfast, it was only a sandwich

had to pay extra for espresso at breakfast

location breakfast

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

basic hotel, basic room, basic breakfast

you could improve breakfast qualitu

good, tasty breakfast.

breakfast was very good and room was clean and comfortable

they have single use and styrofoam dinnerwear in breakfast

also, we didn't have any wifi service in the hotel

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

parking attendant was great

very basic but spacious room . private parking available