he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

staff was kind, parking was easy

the staff was very helpful and was very comfortable and easy parking

parking is easy, check in was smooth

free parking

early check in; nice bathroom

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early flight

very uncomfortable with little kids

the shuttle driver picked us up even though the plane arrived late and past his normal hours.

nearness to airport and airport shuttle

we were just waiting inside the hotel since the kids were cold

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

parking was free and convenient

free wi-fi and free parking

lots of parking, great hill views, good size good, easy access to motorway.

it sits on a hill on a golf course and has great views

i would prefer to have the view of nature instead if golf course.

palace in the middle of of a golf course conveniently located close to the airport with a very good

was a very comfortable golf hotel with ample parking which was outside and easily accessible

small golf course and driving range

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the breakfast was excellent, the pool was great — everything was just perfect

the accommodation is excellent and the breakfast was very good

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

rooms with a little kitchen, everything is new

kitchen fully equipped

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

of room service/food options close by

friendly staff, early check in, comfortable room. very close to guggenheim museum.

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

location is good - near the port, in which restaurants and bars are located

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

restaurant was great. the staff was quite friendly and helpful. room service was very good.

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

room was excellent and superb wifi connection

t pricey by spanish standards) meals in the cafeteria

nothing apart from could do with an earlier breakfast time for camino pilgrims

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

breakfast at the terrace with sea-view made us feel great in the morning

bell staff and bar staff were hit and miss

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

great breakfast , fabulous staff . super clean everywhere

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

the room was comfortable and very nice for my kids (they slept in a bunk bed that they loved)

breakfast was a good quality

was 12,5€ extra pax and 7) for kids

also breakfast does not start until 7

the hotel has an underground car park (max headroom 1

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

location, easy access, secure parking and free of charge , lovely clean room , modern

bar and restaurant, please be aware, the restaurant is not open at the weekend and bar closes early

liked the staff, location, food, bar and excellent bedroom