cosy living area & fireplace, well-equipped kitchen

sports bar on site was optimal.

laundry

the hotel has a laundry room so we were happy to be able to do our washing

facilities and the gym are defined lacking

the tub for some reason was only as hot as a swimming pool

the location was superb, close to everything and the free shuttle took us to all our destinations downtown

loved the location, convenience, and accommodating staff

for the price it could use a pool or a sauna something to justify the price.

the pool wasn t working

facilities were good - gym, pool and coin-operated laundry

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

room service rules

the breakfast was good

food wasn t great, not a lot of options, indoor pool and spa smelt overly chlorinated

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

bed was great. kids loved the spa.

wifi was too low in reception area

woke up a few times due to screaming kids and jumping

bed was great. kids loved the spa.

the gym space was excellent, the location equally spaced between stanley park and the museum beyond

the only issue we had was the wifi was not very strong and wouldn't always work, plus it wouldn't work when we were in the coffee

close to everything; great gym; great room/apartment size; good breakfast; fast wifi

if my kids loved it, that means i am going again.

excellent wifi, helpful friendly people. would thoroughly recommend.

pool was great, room was spacious and service was excellent

my two kids thought the pull out bed in the living room was very comfy

the gym was not your average hotel gym, lots of different kit

the location is excellent, and the design, gym, and views are all very good together making the stay comfortable and memorable

we did the pool, oldest did the gym twice and sauna

the room service is fantastic and the lounge is a perfect way to finish the day

slow breakfast because no buffet

we didn't have breakfast, room service fees were too expensive for us.

nice breakfast - with good choices

staff was amazing and very helpful and the gym, room , and lounge were well appointed and

great view, incredibly comfy beds, late check out was great.

great location and nice view. really nice gym and pool area

the interaction the staff had with all members of the family including the kids

laundry services - self serve would be great. laundry service provided was extremely expensive.

the interaction the staff had with all members of the family including the kids

the separate master bed is great for couples with kids. very close to stadium

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress out of having to have

parking was included (or cheaper at least) and that the hotel had a pool for the kids

was very helpful in making us feel welcome and provide information about breakfast and gym use

able to do laundry was a definite plus

comfy beds, early check in

bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv.

room was the perfect size for our group of 4 (2 adults and 2 kids) (+)bed was comfy, welcome gifts for the kids, separate living/sleeping spaces in room each with tv. (-) when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to have to flood the corridor with light so as to go into the bathroom risking (+)when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids (-) so when they suite check if they can split beds for kids/teenagers

bar happy hour was great

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

fast wifi good customer service would go back for another stay

having a restaurant and bar connected to the hotel. shuttle wait time was good.

location is good better value the casino hotel and cheap to access casino as

they allowed us an early check in and the airport shuttle was excellent

fitness centre well equipped, wifi worked well and no issues throughout the hotel

hotel has a very helpful front desk, and looked after our baggage/golf clubs when we cruised to alaska

excellent service, food and room service

friendly staff, a starbucks on location and a very good waterslide at the pool which my 8 year old daughter absolutely loved

it s not even connected, you have to leave your car, walk through the casino

not recommend if you have kids the restaurants are in the casino and kids not allowed in them so we could not get food in

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the gym and facilities all immaculate

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

staffs were very nice and got the room ready by early check in time

also loved how easy it was to access the gym and rooftop pool and hot tub

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

was locked out of room although i paid an additional fee for late check out

like a bunch of new immigrants to canada were living in the hotel making the lobby chaotic, kids playing on the elevators

on august 31 morning time they need to concentrate with the gust rather than playing like kids

nice pool, late check out

the room was old fashion and has small kitchen area.

there is no shared kitchen

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

i liked the self-sufficiency that comes with the kitchenette and private entrance

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

the shuttle service was reliable, used it to and from airport

friendly staff, early check in, bed very comfortable.

we were allowed late check out to 3pm with no additional

enjoyed the comfortable beds, large clean bathrooms, and the restaurant and bar downstairs

it because there was an italian restaurant and bar in the hotel but we were very disappointed as it is closed until further notice

- no shower gel which meant getting out of the shower when wet to get a bar of soap

free airport shuttle and close to airport. good sized family room. pool open in march!

one bar staff at night who struggled and then was irritable when additional staff gave some support

luckily, the bartender kept the bar open for us

to airport with free airport shuttle

no slippers provided in the room no laundry

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

to the airport and had breakfast and a shuttle 24hrs location was great to walk around and shop or eat

was tiny and old , very noisy , back to back with laundry room , near front desk

the staff were very helpful and the breakfast was good bedroom lovely.

sad the pool was closed. my kids were hoping to swim

laundry breakfast staff shuttle

evening meal in the restaurant was excellent and the breakfast buffet was all extensive and top quality

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

some loud idiot in the parking lotud83eudd2aud83eudd2a not their faultud83eudd23

the parking was a little small, but good.

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

ample parking

wifi was pretty poor and only really worked out on the porch the parking is a bit tight and there's