work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

nice size rooms , greta view from windows . nice kitchen

kitchenette lacked a sink, description said there was a toaster and there was not one

hot tub pool spa fireplace peaceful

the restaurant, spa, walking trail, gym were all closed

breakfast was great. the lady over that area does an excellent job and is very pleasant.

they have a very attentive and friendly staff, and a nice heated indoor saltwater pool

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

walls a little thin. could hear neighbors kids talking quietly and coughing.

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

the pool water was too cold. the kids could not enjoy it as much as they wanted.

the continental breakfast was awesome! our room was super clean and lovely!

not a big issue for me since i was with my husband, but if you're with a friend, sibling, or have kids with you, it is probably not the ideal door for bathroom privacy

excellent breakfast.

breakfast was nice and a late check out is really nice

variety for breakfast

instead of breakfast bags maybe a continental breakfast

hosts were very friendly and created bag breakfasts so they could offer something extra while their breakfast area was closed due to covid

staff were very helpful and friendly. very plentiful breakfast bar.

we didn’t have breakfast

job the people at the breakfast outstanding and front desk excellent no complaints all good and room service people great

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

prompt shuttle service too airport

pool area with hot tub and fire feature was amazing

great service was very friendly and knowledgeable. breakfast was good.

breakfast was great. pool was fun.

pool closes early (10:00 pm)

breakfast bar was great, much better than a “continental breakfast”!!

on-site laundry was not available

perks are: location is great it does have a gym and 2 pools (one indoor , one outdoor) the main areas of the hotel are constantly being cleaned

great stop with a very good breakfast and friendly staff.

pet friendly, gym

the breakfast was incredible, the lodge is absolutely beautiful and you will not be disappointed

the room was very comfortable with a little kitchen and table

beds were very comfortable the rooms were clean we had a very good their breakfast is for good we had scrambled eggs with cheese sausage in them cheese blueberry danishes

breakfast was provided but the kitchen staff had a hard time with cooking it

they have a full gymnasium, a great workout gym and many facilities for the camps they operate there

have to go off-site to do laundry

breakfast was very

room service skipped our room because we had the do not disturb sign out until 10:00am

breakfast

nice continental breakfast with waffle maker

nice and clean. friendly staff and the pool area was nice.

loved everything about this hotel lovely pool

the staff fas good and helpful during breakfast

breakfast was less than appealing and fitness room could use some updating

the fitness center was so far away and that you had to walk through the whole hotel to get to it

google maps took us thru the taco bell parking lot and it was confusing

all good: location room parking

parking area, decent breakfast, fluffy pillows

fitness center closed

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

chimney rock village is walking distance with lots of shops, restaurants, coffee, gem mine, mini golf, and the fair (not sure when it’s open)

it's also very close to all the shops in town and next to the mini golf, everything in walking distance

and grandad on were there to trout fish and play golf

great benefit to have a pool for the kids

clean and sufficient breakfast.

stayed there the night before dropping my kids off for camp

there is a pet fee though, but it was expected and cheaper that other hotels around

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

the pool was closed.

restaurant and bar was really nice

was excellent except you forgot to include the $45 per night pet fee that was assessed

loud kids running the halls and the parents taking no control.

service excluded the $45 per night pet fee that was assessed

we love staying in the cottages —-very friendly staff and clean pool and cottages

pool wasn’t heated

the pool is private and refreshing

we love the peace and the pool lol we will always stay in one of the

if the pool was little bigger

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart resulting in me jammed to side not able to move

ice machine and laundry centrally located and working

very nice people, room really nice, and the breakfast was great

charged for ev charger

breakfast and service was great.

shocked to learn there was no laundry facilities

breakfast got us off to a good start

all of the staff were very nice and helpful. the breakfast was great!

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

clean big comfy rooms rooftop bar and great location

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

nice rooftop bar with fire pits which is nice on cool evenings

unfortunately the gym was closed due to hurricane consequences.

each morning the breakfast was great

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

the pool and hot tube was nice after a long day

breakfast was meh. end time is pretty early (8:30 am).

the style, the room and amenities, the layout, the pool and spa.

online states a mini bar & room service

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

we would have liked to have room service but we were informed that it is in the works.

band wednesday and thursday night in the bar area was very entertaining