close to el grote de santa bernadette, close to public parking and restaurants

limited free parking outside, on first come basis, so get there before 4 pm

parking space available

ee garage for motorbikes)

very kind staff comfortable great wifi parking in

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

says parking but no hotel car park just a free for all layby opposite and parking in town or down the

free parking outside the hotel

free parking outside the accommodation

parking possibilities in front of the hotel are limited

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

notice in this area the public parking is non paying

wifi did not work and reception did not help. room rather old and basic

working wifi.

no wifi in the rooms but wifi in the restaurant and bar which was good

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

wifi did not work

there was a lot of amenities for the kitchen

wifi wasn't working, didn't have oven and hair dryer. bed was noisy but big and comfortable.

wifi connection is very poor non at all inside the room

great kitchen fantastic to have a pool spacious family friendly sociable place

did not like that you have to pay extra to use the swimming pool and the gym

parking process pool temp to cold for me

the gym can use an upgrade with more options.

limited dining due to recent renovations. no real gym.

room service was 3-4pm despite the request for earlier and for 2 days there was no service at all

noisy neighbours in the room next door to us. wifi didn't work on the 3rd floor

wifi very poor in our room. not working

wifi didn't work. room was poor. double bed was too small for two persons.

poor wifi in the room.

all facilities worked well except poor wifi in the room

bar area small and not adequately staffed

bartender very rude and not accomodating

was no room service for food

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very busy & full of people as i left at 7

the bar area is disappointingly small

close to the domaine, air conditioning and good wifi

the wifi in 632 was awful

very good wifi

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

the hotel offers free parking and is conveniently located

location opposite the train station, cleanliness, free car parking, garden, swim pool, balcony, tea/coffee making facilities in the room, ambience and last

no room service for food or water

lovely pool, short walk into town, good food, secure motorbike parking.

we loved the swimming pool, and also the location of the hotel is great

wifi should be in all rooms

get a higher floor for wifi

the wifi didnt work properly and the breakfast didnt have much variety

wifi was patchy; sometimes no signal. tv does not work

wifi as terrible in the floor i was on

cannot connect with the wifi

good wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi is not working also very very slow hot water.

could be better breakfast choice

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was dreadful and only available 8-9am

basic breakfast

breakfast was the same every morning

it s not a dislike, but there isn t a full bar that i saw.

not inviting if seated near the bar waiting area

there was no mini bar in the room.

the gentleman at the bar was very nice

right in the heart of lourdes, not that great wifi otherwise perfect!

the facility is beautiful and the beds are comfortable. the wifi is strong.

wifi was poor

excellent reception, bar + breakfast staff, very professional

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a day of driving and sightseeing

location near all the important place in lourdes the room was clean and neat free wifi

very dangerous in my opinion especially with when you stay there with young kids

parking although free, looked isolated and sketchy

perfect location just 100 meters from the lourdes basilica, friendly staff and great breakfast!

breakfast bathroom for the kids didn t have a bathtub and so the water went everywhere plus my niece almost slipped in the

good value, excellent breakfast

wifi poor on higher

wifi was free but wasn t very good, tv showed hardly any channels

in hotel communal areas was non existent bar was woeful and no restaurant

realise that use of the spa facilties was an addtional charge

was no spa as mentioned only two coffee packets in the room

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

safe parking close to the hotel

the free parking is also a plus

friendly staff, great location close to everything, parking, pet friendly

the free parking was a brilliant added extra too

parking was available but was up the hill and required a walk up and down each time you needed

helpful staff and parking included.

parking was tricky but staff did everything to help

wifi

no proper wifi

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

everything was excellent except the wifi is slow.

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

qnd towels, comfy bed, very good wifi

connection problem with wifi

hard to find phone signal and wifi is not quite good.

breakfast was disappointing; it lacked a good variety of items for the price paid

dinner at the hotel was very tasty and restaurant and bar service was excellent

breakfast price.

breakfast was ok, we booked diner at hotel, also very good price and quality

breakfast

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

nice, friendly staff, bar open until late in the evening

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

bar staff, receptionists and maids always a joy to be with

lack of a frigo bar in the room.

could do with more bar staff

were all lovely, reception, bar and breakfast staff

the wifi is super slow and not very reliable. the breakfast is just ok.

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service for our pick up

the wifi in my room did not really work, as the signal was too weak.

t much choices) a lot of groups that made a lot of noise wifi very

excellent - especially frederick who was able to deal with all our queries, mainly relating to wifi, which we couldn't get to work on our phone

wifi is excellent

lots of parking available

it has parking

wifi worked well on the first evening, on the second we had some problems

free parking

it's easy to access all the local sites by walking for ten minutes, they have free parking and parking is also available opposite the hotel

safe free parking on own premises

we had a nice breakfast with the best tasting croissants in france

prepared special breakfast for me and even drove me around for free

the breakfast and evening meals were fabulous

breakfast was amazing

the food