was great,my family enjoyed the pool and the gym

the rooms are clean and the breakfast is grwat

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

room was really clean the bed was so comfortable breakfast kind of poor but still good

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

were very kind but melton the manager was rude and condescending, i booked a king room for early check in and the housekeepers cleaned a room for us then melton told them in front of my that

breakfast can be improved with more items

allowed early check in

big clean room, great breakfast

the pool

you will add some additional items of breakfast

room next to me sounded like there kids where coming through the wall

no breakfast offered at all. not even grab and go.

the pool was good for the kids as it was snowing and such outside

nice behaviour swimming pool for kidz good breakfast lovely location

traveled a lot and never experienced such a nice staff, from the woman cleaning the room, the kitchen staff and the front desk

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot tub and pool, pantry, business center

the kitchen area was terrific and would be great for an extended stay

breakfast was also good

free laundry after a 90 degree day playing lax

the staff were very friendly and helpful. we loved the swimming pool it was very nice.

pool was great, kids enjoyed a lot.

location, comfortable bed, clean, pool.

also provide free bus to the falls and casino

staff was amazing! room was clean. enjoyed the pool.

it needs later pool hours

didn't even look at the pool. can't rate it.

best pool me & my family ever got in great water temp very comfortable beds .

not many breakfast options for those with food allergies.

lobby is too small could not fine a seat to sit to eat breakfast

staff was very friendly and did their best to accommodate early check in for me which i do

breakfast and location were good.

laundry , pool all amenities needed

the free breakfast has a lot of choices and is delicious

breakfast in the morning was very good

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

provided early check in and all information for site seeing

we have babies and they let us do a very early check in.

couldn t get on wifi

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

there was a guy that cleaned up the parking lot everyday

-wifi worked well

breakfast was a hit

great service- fun for kids. love the extras!

the hot tub and pool combination

comfortable beds, pool, gym, breakfast location of hotel

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

the spa was amazing.

i didn't have dinner there, but did go to the bar which had great bar snacks too

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

good location, lots of nice restaurants around (tip> the eagle house restaurant, williamsville), gym, little swimmingpool, bar/restaurant were nice, daily bottle of water in the (*) i can't comment on the gym due to covid closure (-)cleaning in room upon request, tiny gym (-)gym is too limited.

overall excellent travel experience , had a late check out and loved the staff

a cold spa

room was clean but the spa was not first time ever

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

everything. the spa mainly

good location for our needs love the spa tube

pool and gym were available and clean

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell so the staff is 10/10

she explained everything to us where we can do laundry at where the saltwater pool was at

hotel is so close to the falls and the casino lol

are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves starbucks coffee quite convenient for the weary traveller

clean, quiet, attentive staff, spacious, great breakfast

great rooms and good complimentary breakfast

spa tub was perfect for my wife

want more breakfast items

lobby, bar , breakfast and shuttle folks made me feel welcome

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

breakfast was fresh and delicious

everything was great from the room to our breakfast

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

the breakfast was delicious

the valet will drive you in a golf cart to the falls

the valet golf cart ride to the falls

would have liked the gym to be available to children under 18

rooms are beautiful, love the pool & hot tub and the casino is fun.

food in casino is not good

room was great staff was helpful and friendly we liked the location to the casino and the rainbow '' bridge was close from our hotel i highly

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

laundry room was helpful

casino slot play promotion was a bonus

the breakfast was great and the pool was clean

no laundry

close to places to go to with the kids

the pool didn't look the best, but the kids didn't want to swim anyways

the dryer in the laundry didn’t work once i told reception they refunded me my

he was in charge of the breakfast facilities and was extremely helpful and fantastic

the gym equipments need to be up graded.

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

we enjoyed the arcade and it was a nice surprise to receive free credits for the kids

long as no one was there before you there will be plenty of water

kids eating free at the attached anchor bar is also a plus

the bar was closed

the hotel is beautiful and the spa is amazing

shuttle service to restaurant was excellent that evening

proximity to the airport. shuttle service and a nice breakfast

there also were never towels or wipes in the gym, which was also really stuffy

pool closed

so close to airport and great continental breakfast

my kids loved the room everything was clean great place to stay with kids

proximity to the airport...free shuttle...very helpful staff.

was there with my kids