the activity staff were very rude and unhelpful when we made enquiries about booking golf

a golf course and the sea were near, too and were able to enjoy acty betty.

in addition, i referred for a golf course reservation method beforehand, but there was not an appropriate answer

booked a mountain view room and got a golf mountain view room

the hotel and grounds were very nice, kids loved the penguins and birds

their warm aloha with their cordial greetings and helpful assistance, including providing suv or golf cart transport offered for people like me who can t walk long distance without assistance

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same

the pool was under construction so that was a bummer

village within walking distance with all the shops and restaurants, snorkeling at black rock, the pool at the resort is still amazing as ever with the sand and ocean just 40 feet away

the pool area was so much fun and the stars were all super friendly and helpful

also please see our golf view room

location right in the heart of kaanapali beach, with golf courses and mountain in front of it and beautiful ocean behind

c attached)

though i did not have an ocean view i really enjoyed the garden view that overlooked the nearby golf course and had the mountains in the background

also, when you book the golf/mountain view rooms ask for a higher floor

not a 5-star resort: before you book, ask yourself how this qualifies as a 5-star resort with a pool and gym looking like the photos

location maid service ice tea at the pool

amenities, laundry included, cold water ready when we play pickle ball & tennis court

the pool and area could be bigger. it felt very compact. also, the pool was 5-6 feet all around.

was on the west coast of the island near kapalua which is where they have a couple of fantastic golf corpses managed by troon- plantation and the bay course

love the golfing options,and verity of

was right on the beach, lovely shaded gardens and close to whalers village, golf course

pool is a bit small and dated, and mostly for small kids it seemed.

the hawaiian activities, the kids program, the welcome breakfast, the beach.

villa was away from main area, bordered golf course next door, so quiet

resort, we had ocean view room, the view is beautiful with ocean and golf course, palm trees,

the property was older but so clean and on a grorgeoys beach across from a golf

i had a broken foot, i would not have minded golf carts for rent or cart service to the nearby hotels/beaches

amazing property, better than pictures. right next to golf course.

we loved the breakfast buffet and the kids pool area, definitely key point in our stay!

room overlooked the water slide, so it was a never ending stream of screaming kids waiting in line and sliding into the pool… felt like a disneyland resort all day long

kids pools and kids club

we loved the breakfast buffet and the kids pool area, definitely key point in our stay!

proximity to eateries. easy access to beach. pool area.

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last minute

good pool area and nice restaurants on the property

the shuttle service to shopping areas was a nice bonus

the fact that the studio had a full kitchen and washer and dryer

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to

kids swam while we sat and had drinks

i was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day

local kids unsupervised in the plunge pool splashing and spitting in it

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

the pool was a little cloudy but it was a great temp and the staff was very nice

on each floor, spacious rooms, family activities offered in activity room, indoor bowling & golf, food trucks in walking distance

wish the putt putt golf would have lights , so families could play after dark ( dinner)

instead i got a view of the defunct miniature golf course and an employee parking that was better than a space in your overfill parking structure

there was dinning table with four chairs, a small kitchen (minus a stove) with a microwave and fridge

comfortable bed, sufficient room space, clean bathrooms and well functioning kitchen

staff was extremely diligent in keeping the common amenities clean: pool was cleaned daily and the grills were pristine despite heavy use from what seemed like every

it does not have access to the beach, but it has a pool

very good continental breakfast, beautiful gardens and pool, very clean, complete !!!

friendly helpful staff. lovely room with full kitchen.

made use of onsite laundry, common room, bbq, in-room kitchen

between the provided breakfast, the barbecues in the courtyard and the room kitchenette with mini cooktop and full sized fridge, microwave & utensils, you can save a lot of

serviceable kitchen with outdoor grill available

he ask us if we want pancakes in the morning we wake up through a very delicious made breakfast fruits, coffee water & orange juice

breakfast foes not match the high quality of the hotel

breakfast felt like a motel breakfast, a bit limited.

breakfast could be better with a hawaiian type of breakfast.

rooms location breakfast

group was in maui to golf

i liked that we were given fresh towels for the pool when we needed them

just imagine traveling with your kids all day and you finally got to your room and the ac not working and have to pack all up just

was key for me personally, but everything from the views, to the staff, and even the free hotel shuttle made my stay that much more enjoyable

the bar area isn’t all that inviting

small pool and shower water got real hot real fast

there was a pool, hot tub and close parking

we were also told we could use the pool and hot tub

location, pool

condo has a small pool

yoga every morning by the pool- water aerobics twice per week

clean, quiet, great furnishings and great kitchen appliances

the best pool (across the street next to the ocean) closes at 5pm, well before sunset

pools, two bedroom unit with kitchen and washer/dryer. location great.

swimming pool

cafe and pool bar had excellent food day and night

more kid friendly food on the pool and room service menu

wasn't much i didn't like, but if i find one thing negative, it's how early they stopped room service at 9pm

gym was great! friendly and helpful stuff with good location. we will be back!!!

the pool area was great to hang out around

complete house (kitchen, living room, 2 bathroomw, bedroom and terrace)

pool was small and a bit strong with chlorine

too many spring break college kids

no bar or restaurant or bar at the hotel and no bar at the pool.

moreover, the beach is one-minute walk and there is a private pool

play area has mini golf, tennis and a couple of other activities and hotel provides all the equipment

kids enjoyed pool, mini golf and tennis

snorkels supplied in the room (and even golf clubs, if you wanted to play golf) plus coffee and a coffee machine

the staff was very friendly and the property also offered complimentary tennis/shuffleboard/mini-golf

location. the property is close to restaurants, stores, beaches, and golf courses.

the hotel should have a golf cart to shuttle seniors / kids over to nearby stores or shops

mini gym

small rooms, no kitchenette, no breakfast, restaurant closed down

and my husband used the kitchen table for his personal belongings

satyed only half a day as we had overnight flight and our hotel was not able accommodate us with late check out

it is not a bad thing but this resort is more for no kids people

the drinks at the pool bar are over priced

free shuttle service to surrounding restaurants and plazas a big bonus

pools, several adult and kids pools, plenty of pool loungers, market store with light meals and refreshments on the hotel

best pool, best free class.(activity)

there are bbq areas and a basketball court for adults/teens as well as a little miniature golf area

just the breakfast doesnt have many options

similar breakfast each day, so went off property a number of mornings to get different variety.

it provided complimentary breakfast, shuttle buses to any location within a 2 mile radius and the staff were so nice and

wonderful and very extensive selection for breakfast

pool

do was offer us to rent a room for an additional night just to shower or the public shower at the pool and public bathroom to shower

beauty of lobby and pool area

over crowded and noisy pool area

the pool and amenities were beautiful and always clean

amazing views, easy access to the beach, golf and shopping

probably having some alternative kiosks/cafes for kids for light snacks and beverages

recommend getting room service lunch instead of ferraro -- less expensive, better service, and the food is at least

i m extremely happy ud83dude03 o and the serenity pool for adults only swim up bar infinity pool and perfect hot tubs and water temperature

ocean activities are endless, the gym was fantastic. staff were amazing :)

lovely unit, beautiful location on the golf course. very peaceful and so quiet. wonderful views.

there was a scorpion in the living room and a cockroach in my kids room

staff not accommodating regarding late check out and they never once checked in on us during our stay

pool is quiet and not over run with kids

location, and setup and architecture, staff. cleanliness. golf course proximity

room service food was terrible. not enough activities for having our teenage son with us.

we could put the baby to sleep and our older kids could do room service or movie night

gym, beach, and spa were wonderful

the kids club, lounge and shops were closed

golf cart req'd to access other parts of the property

we know we could call for a golf cart ride but we would have liked to be closer

it was so nice that my husband could go in the next room and watch golf and i could take a nap

and suits are very nice and kept up well, great food in restaurant and very nice gardens and bar area

service was absolutely incredible. and adults only was exceptional!

to all yoga courses, fire pit during evening, size of the facility is good (not overcrowded), pool and sauna opened

the staff was far beyond my expectations. spa services were fantastic.

love the pool and all the beautiful crystals on the property and the

spa facilities do not match hotel rooms

probably the most beautiful hotel i've ever stayed in plus yoga shala and amazing pool