the pool is a huge hit as well as mini golf

cell phone service, wifi lousy, worst of all the coffee in the lobby was weak and downright horrible

zac the bartender was great

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

the toilet didn't flush , tv didn't work and also wifi didn't work

amazing air conditioning and wifi

i didn't have the included breakfast but the room was very clean and spacious

great place to stay! very clean great room service awsum view.

only thing i can think of that could have been better was if the continental breakfast opened a little bit earlier

kids loved the home baked chocolate muffins

basically like an apartment, hallway back to bedroom, full kitchen.

o runs the desk during the day, and does many other things), and sweet miss jean who cooks the breakfast- she's a ray of sunshine

liked having laundry on site that we could use

our flight home, but our suite had everything for a longer stay, including a fully equipped kitchen

cleanliness is #1 !!! breakfast was good. comfortable bed. location

the pool was very nasty it had trash in it

the pool area good location

didn't have breakfast

the beds were awesome and the ac and the pool

no breakfast, got there 15 minutes to late and was told breakfast was closed

it was a nice stay, kids enjoyed the pool, there are activities across the street, `the track` ago cart park and kids area, and some

ich was never stated prior to making the reservation- i had to pay $140

no room service had to ask for the stuff we needed

also there is a $20 nonrefundable per pet fee they don't have listed with booking, it has a 15lb animal limit

parking

were very friendly and we loved the heated indoor pool

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

very many tv channels and only 1 channel for kids

weather was cold and kids wanted to swim so that was a plus

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and tables were cleaned between guests in the breakfast room, which we have never seen

just off the parkway with kids attractions next door

pool needs more of a shallow area

right next to go carts and video games for kids

they also left the pool open later than

to the go kart track which stayed pretty loud until late in the night which is tricky with young kids

which was great for the one of us that doesn’t care to watch golf

you can walk across road to golf, go carts, restaurants

my grandson enjoyed having wifi and the swimming pool

saw a small roach in kitchen

the pool was very nice and clean

how close it was to the golf course

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

laundry area is just by the stairs, but costs money

elevator was kind of weird and the pool was ice cold, the color of the water looked off

i didn’t like having a room by the laundry room

no indoor pool

love everything about it except except the pool area would be nicer if it was a little bit bigger in a little bit more private

the king room with spa bath features looks better than the double bed rooms, which looks a little depressing and

well except the pool was out of service

was scared after some of the reviews i read but we got a king room with a spa tub and it was very clean

there wasn’t a breakfast. if they added that they would be my go to hotel.

the hotel the rooms were nice and clean they even had a pool for us the location was great the kids slept very well and so did i it was very safe environment i liked

kids loved the pool we liked that it had 3 beds it was close to everything

it does not include breakfast so we ate every day at the ihop next door kids love it

is greeted us and welcomed us into the hotel the rooms were nice and clean they even had a pool for us the location was great the kids slept very well and so did i it was very safe

price with the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

free wifi

breakfast in the morning was a hit for kids with the bear shaped waffles

parking lot could be bigger but it still worked for us

great room king size with spa tub big enough for 2 people.

a trailer and the owner was very helpful and accommodating to letting us park where we felt we got the most security

the swimming pool was very clean

while i personally didn't use the pool, it seemed to be very popular with families with younger kids, and from an outside glance, it

staff are awesome and super sweet the rooms are amazing the pool is awesome as well

pool and excellent staff, kezley was very nice and gave good advice for where to eat

laundry facilities were available at a fair cost

the potato wedges from the bar and grill were a big hit

the arcade the bowling the food the bar were all spot on

loved the activities available for kids as well as the pool area that had a slide and was shallow for safety purposes

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

the pool and spa was fun

they need a different way to do the breakfast bar and need more than one waffle maker

kids love the pool and popcorn and movie.

the pool and hot tub were great

the breakfast is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

the room with kitchen was great & the shower was amazing

the office and room i was in looked completely new , breakfast was well above what i thought it was going to be

i was very pleased with the breakfast selections.

love the kitchenette

the room was very clean. it had a nice breakfast but some fruit would have been nice.

to find on main road, 5 min drive to dollywood and across the street from the gatlinburg public golf course

staff is always very nice the rooms and facility are always clean and they have a good breakfast

the parking was a little better too far to walk to the front door we have handicap tags

laundry facilities were broken

hotels have opened back up but i feel like this hotel is milking the covid issue by not providing room service or pool or breakfast

is just behind a go cart track and mini golf

is convenient to everything, restaurants, putt putt golf, go carts , shows and etc

was in a good spot because we loveee go karts and mini golf, i love looking at the river on the balcony, our coffee pot was cracked and we told them and

the spa bath was hard to get in and out of could definitely use a step

the spa tub and balcony was a plus.

great location right in the strip! by everything! restaurants, golf, go karts etc!

love the pool and very conveniently located to pigeon forge!

outdoor furniture and furniture around pool was ready for up grade

everything was great! krispy kremes with continental breakfast. no pool curfew

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

perfect location for walking to the island, gift shops, go karts, mini golf, resturants and the pirate voyage show

distance to almost everything the island is right across the street next door is an indoor mini golf park and go karts track the pool is open and has had a major redo since we were here last

it is walking distance to the island, shops, pancake houses, fun parks, putt putt golf and go cart tracks

the laundry room needed some tlc. ecerything else was great.

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

location was great next to karts and mini golf

was sandwiched between a go cart park and a goofy golf attraction

the adorable mini golf course right next door

kids loved the indoor pool after the days fun activities

seriously if any manager reads this give that woman a raise because she made this trip with 4 kids bearable

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

pool was great gor the girls

the breakfast was amazing! my children and i loved the pool!

the kids loved the pool

really good place to stay , pool was relaxing. friendly staff

i didn't use the pools or the hot tub or fitness area, so i don't have an opinion on it

better room service. didn't get any wash rags the second morning.

the complimentary breakfast was standard but offered a good variety and was plentiful each morning

fitness center was not in good working order

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room and the bathroom smelled like urine

not to like it was amazing with friendly staff and the pool and hot tub was awesome and the rooms were amazing and very clean and the balcony was a plus

great breakfast, excellent staff and clean rooms

maybe the outside pool open 24 hrs

front desk staff spoke to my kids everytime we walked in

free breakfast was a nice bonus

couldn't you serve some scrambled eggs for breakfast

easy access from highway friendly and helpful staff good breakfast

wish on the breakfast menu that you would serve turkey sausage

), and extras (b’fast/pool/laundry)

pool and hot tub so relaxing

there not able to serve breakfast yet.

pool was so warm, the staff extra friendly

the 24 hour pool and hot tub were awesome!

the ladies were so helpful since i had 2 little kids

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

everything ud83dudc9c spa was awesome

it was close to the rooftop pool where we watched the fountain in the evenings

the river view with spa tub and separate shower

staff at the pool bar were extremely fun and friendly

the only thing was is there was nothing for kids that i saw

son was injured at the pool because kids were not waiting to clear the way on the slide

the inside pool was great for the children

very nice and clean had plenty to do for the kids. nice outdoor accommodations.

all the weights were taken out of gym due to covid-19.

nice having breakfast available each morning