spa tub was broken to turn the water on/off and the hot water took to long to get hot the shower

the one part that really sucked is the jets didn’t work in our spa tub

spa tub was too small for two people comfortably

dirty room small spa tub

the mirrors and lights were pretty dope as well as the spa tub

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

roof top bar could be heard late at night in the room

i could not find the breakfast menu to order room service or even make it down to eat breakfast in thier dining room but even with these little

appreciated the free shuttle to deep ellum

unfinished , it could have used a table with possibly 2 chairs to eat at if we choose to have room service

the atmosphere definitely a party place not for kids. so book with caution

the food and amenities are good especially the self service laundry facility available for those who wish to travel

artwork throughout; reasonably priced breakfast (enzo's tacos) and dinner options; easy to walk many places in 20-30 minutes

room service was fairly quick

staff was not informative of what came with the room the room service never answered we went down to resturant to order to be sent to room they over looked

early check in.

free kids pack

pool on 4th floor over looking city,,,, stafffwas very nice

the kids got a kick out of the tv in the mirror in the bathroom

beautiful pool

my girlfriend and i sat at the bar in the late evening, the bartender (male hispanic) saw us but did not acknowledged us

the gym is excellent

wish the rooftop bar stayed open till 2am

also i enjoyed the little gym all the equipment was new

loved the bar on the 12th floor

bathrooms , pool

location was great many things to do and all in walking distance brandon was a great joy at the bar and the young women who checked us in was also

swimming pool

check in experience with jessie joe, friendly and made our life so much easier by allowing us a late check out when he heard that our flight out was late the following evening

the water in the swimming pool is very turbid

they have a golf simulator, and indoor small basketball court

golf didn’t work pool was cold and looked dirty breakfast was very

it has been replaced with a golf simulator that was broken during our stay

kids loved indoor basketball court, pool table, golf, movie theater, and swimming pool

we checked in, the lady didn't tell us about the pool table, golf simulator, media room, etc

we loved the cocktail bar and the band. great food quality and drinks!

absolutely everything on the premises was greater than expectations. the bar man is wonderful!!

room service breakfast was exceptional. fresh, hot, timely. very good indeed.

disappointed with the in room bar

luxurious hotel with a relaxing pool area

night staff was night as strict on the pool rules meaning she allowed over 10ppl to be in the

were renovating while there and the pool was closed, i don’t really mind the pool being out of use

breakfast was well maintained, the area clean and the food hot

hotel was clean and had everything we needed for a weekend stay-beds, tv, kitchenette, even a grill downstairs

full size fridge and microwave, best hotel breakfast i've seen

room service was terrible

bar by the pool and you had to walk through a gym to get there

the pool island pool area is very basic.

i discovered there were no views from there, very disappointing & the fact you walk through a gym to get there

is always kind and helpful, food is great, bar as well

disappointed that the pool was closed during our stay

everything was very clean, nice staff and the breakfast was awesome!

i booked our stay i called and asked was the pool open they responded with yes so we booked

the bed was very comfortable, the coffee was beyond expectaction and the breakfast was good.

the pool was closed