the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options & friendliness of staff

laundry

laundry room was decent

there's a gym

they could use a few more breakfast items,,and the hot water in the shower had some issues

i used the gym which was small but accommodating

also had guest laundry services 10/10 would stay

staff was amazing, breakfast had lots to choose from

location, quiet, continental breakfast

have had the breakfast before and it was very good

gym was open and the staff was polite.

the bar manager that night was quite rude to us

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

who was swift in checking me in, knowing i just had a long flight the room is newly renovated the gym is complete with the basic equipment a big plus is the room comes with a microwave and the

that a breakfast wasn't included, and the cost was very high for us seniors.

clean, comfortable room, easy parking, free breakfast

difficult to get out of the parking lot onto the road during am traffic.

huge improvement over cookie cutter chains, this property had an outdoor pool surrounded by trees, pleasant lighting throughout, a hilly, park-like setting even though it's

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

well maintained & attractive. i enjoyed the pool.

wish we had time to use the pool including the hot tub and sauna

the staff is amazing, the breakfast is very good.

the rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of our favorite hotels

the kids loved the pool and hot tub and i loved the gym

rooms and common areas are clean and in good shape, good breakfast, attentive staff, pool for the kids - one of our favorite hotels

free airport shuttle was a huge plus after a long day of travel!

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

the kitchenette appliances were not clean; nor was the bathrroom floor

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

the staff were excellent even at midnight when i checked in. breakfast was great.

airport shuttle

of airport access, nice lobby and breakfast food and layout

comfortable rooms, amazing staff, lots of games and the pool was great too.

lots of kids in pool very loud was there to get away and the noise was crazy

pool was suddenly closed on the morning of my departure and i had hoped for a swim to relax and

pool jacuzzi spa in room and the hot tub

nice and quiet! bed was very comfortable, location convenient. breakfast offerings were good.

breakfast was great

no breakfast, no outside pool d/t covid

a little outdated the shower was odd, gym needs an update

parking

room service was quick & food delicious.

kids trying to make echo sounds, banquet tables being set up, brunches etc

pool is small

had a big group of kids staying that were loud in the hallway.

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

greg at reception was super helpful with our laundry.

pool & gym

the pool was shut and the weather was lovely

pool & gym

wifi was poor

pool was not open

good parking. good and clean rooms. easy to go everywhere. very good for the price.

we asked if he could unlock the pool for us to take a little dip before our concert and happily came out and unlocked it right then

great & easy parking

was pretty decent considering the past reviews breakfast was good my son loved the pool would definitely book again

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

was right at the pool level

early check in

the price and pool

breakfast cooked to order

hostest is great property is beautiful and very clean breakfast is amazing

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with all the trimmings

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check in time

dirty laundry (bed sheets) in hall

only issue we saw was the breakfast was not what we expected, there wasn't really anything to choose from

i dont like that they have shower gel instead of giving you a small bar of soap

the pool was not available, no gym, no ice machine, no hangers, no safe, not enough light

the breakfast could have been a bit better or had more variety.

location set in the middle of saratoga springs state park, with lovely championship golf course on site

state park and spa which includes walking paths, pool, mineral baths , historic buildings and a golf course

in a gorgeous state park with great golf, a lovely spa, tennis, swimming, abundant walking and biking trails, and within easy walking

the horse racing track, tennis, hiking, biking, swimming and golf are available

we needed to get to the concert next door and they drove us by golf cart. so nice.

stay at saratoga casino hotel with my kids

not count on the shuttle to get anywhere

excellent rooms excellent service pool was great food was excellent!

asked for early check in and they were very accommodating

gym was dirty, no breakfast or dinning

had it in the lobby bar though

bar tender/waiter was very good natured

staff was very friendly and helpful i asked in advance for an early check in because we were attending a wedding at another venue nearby and my request was

that the bar closed at 10pm.

hotels website states: free breakfast, bar and restaurnat

the pool was nice too and close to the racetrack

pool area is tight. illy coffee/hot water maker too loud. tv could use adjustable arm.

the gym was also well equipped

spa services also available but seemed a bit pricey to me

loved the fact that it had a heated pool

parents were gathered in the hall while kids ran around the hallways and screamed all day

two pools were absolutely fantastic, my kids loved them. vssuper clean and shiny.

some areas of the gym, there was accumulated dust and our bathroom had accumulated residue around handrails in the

enjoyed the facilities and gym and pool

closed gym

from a heated towel rack to a complimentary in room bar that was stocked, we couldn't have asked for a better overnight stay

the hotel bar is really lively with very good cocktails

room and building - restoration well-done gorgeous bathroom full size spa quality bath products delicious snacks friendly and professional

room service exceptionally slow, very loud ac, strange room appointments.

comfort, luxe appointments, heated bathroom floors, huge room, great mini bar with 1st round on the hotel, nice automated touches in the room

parking spaces on premises (when available if lot isn’t full), allows pets and accommodated our early check in request

we loved the gym and the pool

nothing was open...pool, restaurant, bar, gym.

the pool, the bar and restaurant

the singular drawback for such a premium property dies not gave a hot tub but the pool is nice

pool closed and bistro

however food was not replenished enough in second hour and no plates available available laundry facilities a big plus modern decor and

starbucks coffee in the lobby laundry room

friendly staff. hot tub. late check out.

there was an rea where you could do laundry which was perfect for a long visit