the pool room was a little noisy with other people on it but that is my only complaint.

the continental breakfast was complete.

breakfast great

clean, bed very comfortable, staff very friendly. excellent breakfast!

the staff, breakfast and pool

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

clean rooms, we had a kitchenette that came fully stocked with clean dishes and cookware

my kids did enjoy the french toast sticks

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

breakfast was well stocked

the location & i especially liked the shuttle to/from the airport

heated and well kept indoor pool excellent warm breakfast

customer service was great. breakfast was satisfactory and convenient to my places i was going.

the room and gym was nice breakfast was okay

pool was closed.

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

so convenient to the syracuse airport and the shuttle made it perfect

very clean and well stocked an entire kitchen etc excellent staff

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it (ages 1,5, and

nice to have a kitchen and couch

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

enjoyed the spacious room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

easy parking

parking lot was little small but was able to get a spot

curtains didn't close completely so room was bright all night. wifi was very spotty.

good location, clean facilities and week long parking when we left from the airport

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no one came to clean the tables

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying it the hold

the shuttle to the airport and back was wonderful

the attendant at the breakfast bar was not kind.

the hotel had lots of kids that weekend, so noise from kids running & yelling in the hallway

room and setup, they were very accommodating with my work schedule allowing a late check

could of had a better breakfast station.

breakfast was only two hrs from 7 to 9

clean nice stay, breakfast - toast, cofee, juice and cornflakes

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

improvemant of breakfast is needed

thought the bar menu was a little light.

facilities were nice. live music was a nice touch. games were available for the kids.

the room was clean and comfortable. the bathroom was very nice, as was the gym.

loved the bed. it was so comfortable. my daughter loved the pool so warm

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

breakfast gym/fitness center room

i just would've liked more variety for breakfast.

no breakfast

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

room, free coffee and breakfast

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

the gym has great exercise equipment for a hotel along with free weights. bring your music

the shuttle was very convenient and the driver was very accommodating

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty

if you have kids and want to sleep, this is not the place for you

we also loved the sports gym

breakfast was great & the gymnasium was cool

extremely friendly and helpful staff if you have kids there is plenty for them to do

friendly staff, free breakfast, lots of parking

my kids thoroughly enjoyed the indoor basketball gym.

overwhelmed- too busy only one slow elevator, kids running up and down halls into the

they knew i needed early check in and they accommodated me without hesitation

room was right by the elevator and a ton of kids being loud off and on from early morning up until after 9pm at night

great free breakfast, lots to choose from. eggs, bacon,muffins, bagels, waffles......

pillows were like clouds, breakfast was terrific

the wifi was horrible

wifi and cable wasn t on yet for the season and wasn t notified until arrival

no wifi

the room came with a tv with roku , mini fridge, microwave, and wifi

we only ordered off the bar menu but the restaurant was hoping and smelled delicious