are excelent i loved the breakfast ,the food to the restaurants blue 17 at 17th floor and to the pool and grill at level 2

swimming pool / gym interiors; food

clean and spacious fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and

i love the breakfast, i loved the room. and the views it was so beautiful.

great views, nice decor, excellent breakfast, nice gym

laundry facilities at a very reasonable price

wifi excellent

has clean and classic room and building settings, convenient location, excellent breakfast, and nice staff and

breakfast on the rooftop terrace with panoramic views was the highlight

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and drinks pool free wi

the tennis court and the mini golf were really rough

the main pool was closed for renovation, the mini golf course needed a good sweep out, and styling was generally a bit dated

played the mini golf, we've played on worst

the mini golf is wrecked

the crazy golf course was covered in leaves,moss

there’s a great hotel, spa, pádel, mini golf and gym all

mini golf and good gym

mini golf, pickle ball and lots of different places to relax

padel tennis, mini golf and aqua aerobics all good fun

paddle court and crazy golf

would recommend the couple spa experience, it was very lovely

the pool was warm

we didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

large grounds with four pools

beautiful pool and lovely room awesome vibe so happy i chose it

tennis courts, 2 swimming pools, nice mini golf set up, archery, games room, nightly disco for the little ones and plenty of entertainment

crazy golf dangerous ground should have mat in bath aa if fall would be v dangerous

could repair the astro on the mini golf!

golf was rubbish

lots of facilities, spa, sauna, tennis, crazy golf etc but best of all outstanding food

260, with a beautiful balcony view over the beach, the sea, and the garden around the novelty golf

pool and gardens around pool area with small children’s playground, giant chess board and crazy golf around the grounds entertainment at night with bar open till 2300 across road is the beach,

the facility is really great, there is table tennis, mini golf, tenis, darts and table pool, all free of charge

the crazy golf needs an upgrade

we appreciated also the mini golf (really nice and relaxing), the ping pong and the evening entertainment

and supper, the staff was lovely and helpful, supermarket in front of the hotel, gym, mini golf, tennis, massages

the golf buggy ride to the room in the heat of the day was also much appreciated & thoughtful

of sport activities on the site - beach volleyball, 5x5 soccer field and basketball, tennis, mini-golf etc

only strange one was the price of a round of crazy golf

the lobby bar staff were very attentive and said, the barman deserves special mention for his sense of humour

no quiet relaxing bar in the evening

staff , clean and tidy , efficient and very informative check in , parking outside , easy to get to restaurant,good choice in the

heated pool was great as were the cocktails in the all inclusive +

great kids club and entertainment team. good size rooms comfy beds

staff and kids club hours

pool towels free

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

breakfast was plentiful

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

man at the pool bar was slightly rude when i ordered from the wrong side

food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

facilities, cleanliness of rooms. kids club.

breakfast was a leisurely affair and staff were excellent

the food, spa and the room

a lovely pool area and great breakfast

bad wifi. drinks

heated outdoor pool is a fantastic bonus.

gym, pool, all excellent for a hotel workout, would

entertainment in disco bar could be improved and last a little longer in our opinion and a later closing time for bar

swimming pool and of course happy hour

didn't realise one pool was heated and the other not until second last day!

the pool bar food was amazing the club sandwich was huge

pool area was lovely and plenty of sun loungers never had to leave a towel out lol

loved the apartment, pool, bar, staff, location. honestly couldn’t fault the place

the quality of the sausage on the breakfast

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion at the pool

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

no matter which room you stay in, when you step outside you re met with a stunning view of the pool and the ocean, a full 10/10 view every time

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and to your patio if you were on the first floor with drinks and canapes

staff, breakfast, dinner, everything was just perfect

the late check out was a bonus

especially virginia and ina and the lovely new female member of staff working in restaurant and bar from italy ( sorry don’t have your name

delicious food with plenty of options for both adults and kids

early check and late check out was kindly facilitated

our children 2 and 6 loved the pool which was nice and warm

it was my birthday while i was there and they dropped a bottle of wine to me by the pool on the day of my birthday which was a lovely touch

bungalow with all facilities, perfect for small kids, incl washing machine

kids coming in from cafe la ola to use pool

but nice for kids to make friends

the tennis courts, mini golf and archery are nice additions

we enjoyed playing the mini golf and table tennis which were free and the access to the beach was very close

breakfast had a good choice

gym weights area not to good

sami the bar tender was a ledgend and looked after us every night

not to mention dancing classes, funny golf games, nordic walking, aqua aerobics

everybody loves aqua golf

gym bunny by the pool encouraging aerobics or golf or other stuff could be very loud, which was a bit grim if you were attempting some quiet rest

there are a lot of activities ( yoga, mini golf, aqua fit etc) free of charge

nice entertainment from nelly with yoga/pilates/sup yoga and mini golf by the pool

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

well equipped kitchen area, large bathroom and comfy beds, we also had a lovely large balcony which we made great

kitchen well equipped and cleaners were brilliant

no payment needed for aircon or wifi

lovely pool area with bar/coffee

laundry/drying rack on the balcony was a bit dirty also tv remote control otherwise everything else

loved the breakfast buffet and the size of the rooms

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment at night was great,kids adored the kids club and the staff there were excellent

with 2 rooms (separate bedroom and living room), comfortable furniture, well equipped with kitchenette and nice spacious balcony and always clean

balcony with laundry dryer, we just brought our laundry pins

is great, pool, beachfront, breakfast choices were fantastic, cleanliness throughout the hotel, accommodation very spacious and

the room and gym and facilities

loved the outdoor pool and bar area and the fact that it’s a beachfront property

loved that i could walk out back patio door to the pool, bar and restaurant

ice machines on the floors - save having to go to the bar all the time for ice - just a

you have access to a fabulous sports centre and gym across the road

the hotel should remove those towels as it made it more difficult for other guests to enjoy the pool

staff were absolutely lovely, especially with the kids

very good fitness and gym and courts of various sorts at very nearby leisure club

amazing facilities, plenty of sunbeds and the pool/ jacuzzis were perfect

breakfast, and an ideal location for our golf trip as we were playing at costa teguise golf club, just a short taxi ride

and we also had a game of mini golf which was included with the all inclusive

also it has life sized chess, a mini golf course abd ping pong and a few pool

is honestly so much to do in the hotel, we tried mini golf and tennis, as well as the pool

facilities like tennis and mini golf

a very efficient laundry service

the facilities in the hotel were fantastic - we were in plaza verde with a 25m training pool

training pool is great 8 lanes 25meters, there is a gym also which is a bit small but has the basics to do a good workout

gym is nice

vegan options at the breakfast, very nice staff, good gym

pool area location to everything and public bus on the corner the complex is

i loved the pool area and the quieter area with the comfy beds

kids pool could be heated bathroom has bad smell

all the staff were very helpful and the entertainment first class especially maria who the kids adored

the kids really enjoyed all the different activities that mike facilitated

amazing to have own pool and so much space

pool was small but perfectly adequate for family of 5

sometimes in the more windy days a lot of leaves fall into the pool

our kids had an amazing time at the villa

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very carefully to ensure you get the right

room service: canned asparagus and canned carrots and canned corn in salad - not exactly what we

food at pool bar was alright but all of this is relative to giving a 10 overall

limited equipment), very

nice as well, and the location of the hotel is practical to park

parking near hotel with luggage is not easy.

to hotel and facilities place was spotless and everything needed was there … packed us a lovely breakfast pack morning we were leaving as we had early flight taught this was a lovely touch highly

breakfast was standard

the pool staff were lovely too

the ground in the water park area was all broken and very sore on feet, my daughter fell and cut herself on the

money too lovely downhill walk to the harbour and only 3-4 euros in a taxi back lovely shop and spa and a small gym on site and great entertainment staff for the kids we will be

apartment and property area, pool view rooms wee fabulous for gorgeous sunsets , cocktails were amazing

pool bar closed at 6 little early i thought

options were good, pool area was great

the bar restaurant ran by ron and senen is lovely and so friendly

pool wasn’t heated but it wasn’t too much of a problem

wonderful home-made breakfast with much choice served on a beautiful terrace

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

the team facilitated an early check in and we enjoyed local treats and coffees (all complimentary) while our rooms were

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking -breakfast was superb, service top notch and the view from the dining room/veranda was

apartment, in a quiet location, pool right on the doorstep as well

clean, beautiful, comfortable, in front of the pool

apartment/villa right beside the pool, easy parking outside and couldn’t really ask for anymore

the pool was fantastic so peaceful always a sun bed, none of the nonsense in hotels

we will definitely be returning the kids loved it just as much as us

entertainment was poor most nights in the piano bar old out dated

peaceful spa area and a varied choice of top

one member of the bar staff was very grumpy and rude. but maybe he was having a bad day.

if you are planning on relaxing in the gardens or by the pool, i would advise that

lots of activities to do and great spa/gym facilities

the marine also has a laundry (€4) which made the flight even more easy

pool was very cold.

the area around the pool needs a bit of renovation.

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

service at both the hotel bar and the pool bar is poor

on an afternoon, but pool and loungers were a good alternative

lots of facilities like many pools, mini golf, games area, spa etc

the green bar lacks a bit of atmosphere so quickly moved on and found an area that suited us better

gap between 6 and 7 pm for eating - nowhere to eat for kids

rooms very comfy with amazing see views, facilities, and having an adults only pool and bar was a real plus as we were away without children for a romantic break

the spa is very well maintained, clean and was very safe only 2 family was allowed one time

ool, mini golf.

the breakfast buffet was a big hit with our kids & the mini golf, table tennis, air hockey etc were all really close to the pool & great

very good breakfast. the facilitiesc are great

to beach, local facilities and a lovely central area with swimming pools, golf and food/bars

the breakfast buffet was great with so many options and lots of fresh food coming out regularly

the facilities are incredible spacious room amazing pool, staffs are very friendly, they have activities for all ages, food was good all included

the gym is decent too

kids club kids pool play area kids

staff were all very pleasant and we were even given a free upgrade from bed and breakfast to half board on check in, as well as a free late check out

are quite far away but i didn’t mind because i did not want to be around or hear the sound of kids shouting and screaming, so it was great for me but i didn’t look forward to the long walk

gym, tennis courts and mini golf are fun activities also

the facilities also need upgraded - the mini golf was very worn/damaged with flags missing and had only a few holes

were looking for - gorgeous hotel, plenty of food options, some entertainment in the form of mini golf and a spa circuit (we loved this

is why this is more of a 4 star than a 5 star resort), especially the basketball court and mini golf playground

also, somehow, the 18 hole miniature golf is now a 6 hole course