we also really liked visiting the swimming pool and restaurants nearby

the pool’s water is ice cold and not usable unless outside temperature is above 40

breakfast was good excellent

ignored us at breakfast and seemed mean

is very good, breakfast was included and was lovely

there’s also no internet in the rooms or the breakfast area, which is very frustrating

the heated swimming pool

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the pool an services

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the lobby, starbucks, breakfasts options and bar service.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the water in the swimming pool was not clean. the pool was free to use though

swimming pool and mountain view

i loved the view from the balcony and fro the pool area,

the place is nicely kept, airy and in a few months will be equipped with a pool that will really elevate the property

pool still under construction, once finished it’ll be fun swimming there with that

the view and pool was amazing

the pool open at 9... i like to swim at 7 before the kids.

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

pool was litle bit dirty.

i was a bit lonely by the pool at one point and the waiter brought me a pretty plate with a rose surrounded by chocolate and

really nothing to dislike, other than the pool being ice cold

nice bed, nicebathroom, realnice pool, attentive staff

we loved the artwork on the walls, the pool, the furniture in the room, everything

location in perfect, the hotel clean and beautiful, beautiful views, great pool and very comfortable

they even walked us to the pool when asked where it was, took our bags from the room at check out so we can explore the city

also it was great that we could pay 100 pesos for each extra hour we wanted to stay for late check out

so there was loud cars noise passing by all night and a rock band played until early morning in a bar next to the hotel, it was so loud that it felt we were in a concert

the bar has a good selection of alcoholic of and alcoholic drinks

they also have a rooftop bar which was very cool, the views were awesome, i mean the church was kind of like on top of you,

the rooftop bar was great for an evening cocktail

the only problem was the noise from a bar until 3am

guess it s

weak wifi and tv signal. rooms are a little bit cramped.

terrible wifi, bad water pressure, bad hot water, very hard bed, needs refurbishing

3 minor things

wifi connectivity was pathetic, nearly non existent

they have an attractive pool, but we didn't use it

the ratio value for money / facilities is really good, i like a lot the stairs and the pool.

the time to use the swimming pool until to 22:00 hrs.

having the pool

far from the bus station and not far from the center of town and there’s also s nice swimming pool

the pool wasn't heated.

compact bathroom, comfortable bed and beautiful courtyard with garden and pool

nice hotel, pool looked inviting but we never used it. central location.free parking.

bed was really hard, the pool quiet cold and as the other comments noticed it: you need to ask the reception to unlock you

hotel, wonderful balcony, giant and gorgeous pool, historical mural completed by an artist is part of the property

the pool area and pool bar are great

food on property, signs displaying hours of operation were misleading and inaccurate as only the bar was open, they never had any food

the bar of the hotel closed quite early at 11pm a saturday night, 2 towels in the room were

of photo ops plus a tour of them lines plus great location will definitely be back to dive in the pool once again

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

breakfast wasn’t good

didn't offer free breakfast

bar was on top of our room (303), so it was quite noisy, mainly when they closed and they moved all

just wish the bar had been open, staffed and functioning

location, was extremely comfy bed, amazing view, scrumptious breakfast

though we should have given 24 hour notice for laundry service they accommodated us anyhow

use of the pool was nice

the breakfast is delicious and the staff are super welcoming

great breakfast and coffee

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking towards

rooms, gardens, breakfast, hospitality

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

great property. food was great during breakfast.

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the pool. big rooms. location. breakfast

plus the small spa and speedy wifi

the breakfast is overwhelming and the owners and the staff are incredible

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

pool temperature.

breakfast was exceptional, beautiful location