card entry by the pool door didn’t work, so you had to go all the way to front entrance, our room was right by that

location is great, breakfast was fine!

did not have breakfast, i think times were too short, it seemed to end super early.

comfy bed and a hot breakfast is included

the breakfasts were good

selection for breakfast

not that i didn't like but i wish they had an indoor pool and hot tub

never eat hotel breakfast just not very good quality , except for this place the breakfast was amazing smelled so

clean, accessible, wonderful breakfast, friendly staff, & great staff.

pool was closed

that the pool needs to open

everything was great!! but of course we couldn't enjoy the poolud83dude1e bc of corona

were put in a room between the kitchen and gym

breakfast was good, about what i would expect from a hotel. gym had decent equipment.

center and pool available, fridge & microwave and breakfast included, local area photos for wall

made me pay more money than expected and locked put my wife because of the pet fee and staff never asked about our pet they saw the pet never said a word

early check in.

no free wifi or breakfast

the wifi was terrible

member of staff came to room to help hook up to wifi

the wifi completely wiped my phone and could t get a signal

the free wifi was terrible. i couldn?t get connected to the internet.

the kitchenette had a two burner electric range from 1952

to the rooms and find one then once i got in the room there was blood on sheets and hair in the kitchen

was close to family we were visiting, our rooms were right across from each other and it had a kitchen to cook

tv had very few channels rooms are not as described online pretty small no couch ect no lights on kitchen

be a little more honest about the room and it’s amenities fix the tv fix the kitchen

niverse  breakfast kitchen was muy bonita

pool and jacuzzi tile is green, and cast a greenish glow that doesn't invite

we especially enjoyed the indoor pool and the continental breakfast

breakfast was great! loved the woman that served breakfast sweetheart!

the pool and weight rooms were

roomy and breakfasts

manager said they had no one to bring them to my door so it made it very inconvenient to leave my kids to go and get them

wish the pool was indoors..

i think the only thing missing for me but still not a huge deal was no microwave and no pool.

did not have my room ready at early check in

i also loved the outside seating area and would have use the gym because it also looked amazing but our short stay didn’t give me time for the gym

to ever be anyone in charge no one offered me anything to make up for me having to go pay for a gym pass to take a shower before my meet also they used to have a gym pass with lifetime and now

love the full breakfast they served

pool table and gym, the indoor pool and hot tub

brand new and modern with decent amenities and a good gym for this level of property

the room also had a very nice kitchen and walk-in shower

the room was spacious and i loved having a kitchen

good location & well equipped room. very friendly staff. great gym.

the rooms are fantastic and the kitchen facilities everything one needs

the breakfast buffet could have more variety.

the pool was not open yet for the season; however, that really wasn’t a negative for us as we had so

the pool wasn't clean. great stay though.

breakfast was phenomenal

was comfortable and the complimentary breakfast and the lady that prepares it were top-notch

the pool had algae everywhere and was not maintained

nice swimming pool

the cleanliness the comfort having the restaurant and bar available

the bar and the continental breakfast.

no laundry service. told self washer was down. suite did not have plates or utensils.

breakfast was wonderful and plentiful

pool was a tad cold but we swam three times with my granddaughter

the breakfast was tasty. the room was nice and clean. trained and courteous staff.

cleanliness, good gym

breakfast was good and hotel was quiet.

in addition the trundle bed was great for our kids

morning breakfast is a must

having a kitchen area in a room is a plus

setup, good breakfast, easy access, little kitchen with dish washer, full size fridge, and utensils, cups, plates, and glasses, big

no breakfast sunday morning

the gym was nice

just easy as pretty as the pictures and a very small pool.

bar wasn't open

the breakfast was very fresh

lobby wear a bit noisey!!!! maybe the bar should’ve been located away from the main area

the rooms, gym, pool, complimentary breakfast, all the staff - amazing

place is perfect if passing through or even a night away from the kids

activities and great food, hotel has many things to do inside like games , pool, and 24 hour fitness

several calls to the front desk about the constant noise from the rooms above us (sounded like kids running around all night)

pool area was nice

pool table in the lobby with some very nice but secluded sitting areas to do your work

facility me and my family was greeted and room was clean, my children had fun beds were comfy and breakfast was delicious and the coffee i love it in coming back

the entire hotel was extremely clean, the breakfast was filled with delicious options, and the pool was perfect for our kiddos to play while we relaxed in the sun or under the cabanas

wonderful room, outstanding breakfast with a huge variety

from the cleaning staff to the breakfast staff, to the front desk, everyone was so nice

guest laundry, very reasonable

else , clean,comfy beds ,large suites,quiet place ,fitness center pool area,free breakfast in addition to less than 5 minutes check in on friday evening ,mother's

the facilities provided like gym, swimming pool, basketball court are really good

concerning the hotel ranging from the customer service, room service, breakfast service, room space, and location were highly commendable

enjoyed the breakfast

could have had more resistance equipment in the gym, but not essential

a little disappointed the only bartender and cook was sick; so the bar never opened

barking dog and loud kids in next room

mattress on the couch had huge pee stains on it it was so disgusting we didn't want to put our kids on it

the bar tender juan did a decent job

indoor pool

the gym was decent

try out new restaurant concept revolving kitchen, a short walk away with many different restaurant choices inside

pool tile slippery. parking limited

our room was a 2 queen room with a couch, small kitchen area, nice bathroom and big screen tv

the pool was super cold

i found a roach crawling on the table in the kitchen

microwave and little hairs on the bathroom floor as well as some spots on the couch for maybe a kids felt something that could have easily been wiped

the kids really enjoyed swimming

the breakfast was clean, the manager was nearby to help with any request

customer service and breakfast in morning was great

the guy that works the front desk in the mornings was great, the rooms were comfortable, the kitchenette was a super plus, bathrooms are big

because of the pandemic, i didn't want to eat out, so i cooked for myself, and the kitchen was fine

wish there were more washers in laundry room

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

she apologized for me and the kids having to lug our things from room to room

they could provide a breakfast delivered to the room

breakfast

not a thing. have stayed there several times. this is the first time breakfast wasn't available.

we didn’t do breakfast only coffee. early check in

the room was big huge t.v. bathroom well appointed. breakfast was wonderful as usual.

breakfast & pool if i’m ever around allen texas again i’ll definitely be staying with quality

it didn’t have a full breakfast buffet, but we enjoyed making waffles, and there was a good supply of other breakfast

free breakfast

the breakfast was great

there is hot breakfast too

kids running at 7am in the morning on the floor i was on

loved the location in proximity to what i was in town for. super safe perfect for kids.

laundry facility for guest

the shower to the pool wasn't working

complimentary breakfast was good.

staff were lovely and bar onsite was nice for a nightcap

there was a coffee bar and perhaps a place to order breakfast, but it didn’t look like it was included in the hotel

she gave us a late check out and a credit for the second night

loved the courtyard and pool atmosphere

that's bizarre for a hotel of this level swimming pool is really small and basic

was exactly what i needed to walk in with my 2 kids and give us such beautiful rest &

the beds were very comfortable and breakfast had several options that were very good

breakfast was great! a great added bonus!

major disappointment for the kids

so i loaded the kids up and headed to the hotel 2 hours in the drive, still no call or email from either one to

the bar the food at restaurant everything was inside

had stains, can tell the comforter doesn’t get cleaned often, and we saw a staff member at the bar sneeze into their hands, wiped them on their pants and proceeded to work

kids in the hallway kept pounding at our door all night with no assistance from the front desk

awesome gym and pool. great staff!!

the pool and the conference rooms

in the morning, little kids were running above me at 7am

wish the breakfast bar could have stayed open longer during the weekends.

the pool was very clean

great breakfast bar and very comfortable beds.

the fact that they have self-service laundry makes staying with kids easier

room was spacious and floor plan was great; pool area was awesome

kids enjoyed the pool and basketball court

the spacious rooms really made our trip great! the living room and kitchen were very valuable

pool was broken and we didn't know until we arrived

friendly environment good food lovely pool nice basketball court

location, the pool table and board games available, the cleanliness, and the free breakfast

absolutely loved everything about the hotel from the hot breakfast in which there were different options

breakfast was good… much like a breakfast that comes with a breakfast included meal (and probably

free ev charging for your plugin hybrid vehicle.

the host was awesome and friendly. we enjoyed the pool. and the breakfast was great!

the rooms were modern and spacious. the kids loved the pool.

we absolutely loved the design, the bar and the amazing staff,

i love the indoor pool open until 11pm and it also has a great gym

location, the room and the amazing gym

i wish the breakfast was included.

no laundry on site

swimming pool entertained grandsons

breakfast and the breakfast staff, cleanliness and housekeeping staff who did a wonderful job

the clean rooms comfortable beds, and nice hot breakfast. and heated pool.

full breakfast served

they included a full kitchen (regular-sized refrigerator, dishwasher, garbage disposal, etc

breakfast very nice & fresh. staff is very friendly.

only thing i was sad about was the pool not being open yet

room was wonderful but the outside carpet dirty, pool space dirty

great location, the breakfast was okay and the staff was amazing

breakfast!

the full size kitchen and big walk in shower are a plus for everyone in my family every time we go

breakfast was overall good, however, more healthy meats (ie

breakfast and the size of the room

part of residence inn is always the full kitchen facilities

were allowed an early check in and a late check out

were allowed an early check in and a late check out

sorry there wasn’t an indoor pool. kids were disappointed.

hi we weren’t happy that the pool was under construction and the beds wasn’t to much comfy.

clean, new, with good staff and excellent breakfast

that the pool was closed

very clean abd new. even put out complimentary breakfast buffet on christmas day

loved the bed! and the breakfast was ample and delicious.

the breakfast & cleanliness…

staff was very friendly and the breakfast was great

pool was close

pool open, better breakfast but covid so i get it.

an ev charger and staff made sure it was available when i arrived

pool was open as well

by the pool was not quiet, just as a reminder lol we didn't get to use the pool much

the lady that served breakfast was very sweet and made sure we had everything we needed

hot breakfast

great location! the gym was great, rooms nice & clean.

rooms were comfy and clean. the kitchen was an added bonus.

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going on and on until late

the breakfast was awesome

the gym is small but have all the equipments i need including a peleton bike, which is a pleasant

the hotel was difficult to get to from the freeway. the swimming pool was small.

has a nice fitness room and pool. the bar and outside seating is very calm and relaxing.

the bar staff.

super clean and nice pool.

beautiful, clean room and great food at the bar and grill!

didn't have kitchen

i liked the kitchenette most of all.

it's like a studio apartment i love the kitchen area

late check out, no prepay, easy to book room

full size kitchen available

offer decent breakfast selections

good breakfast selection

the floor section from the kitchen going into the living area was also lifting and separating (picture attached)

breakfast was not good

room had a full kitchen area and was quite spacious for being a studio

breakfast fantastic

kitchenette with full size fridge in the suite

did not really expect a full kitchen, which was awesome.

the best coffee ever and breakfast was great, potatoes would have been great but everything was fantastic and i would

super clean, great access to interstate and well stocked kitchen in suite.

it was so close to everything we needed and wanted to go to! so clean and kids loved the pool!

all services were functionable (wifi, tv and ac) (-)wifi went in and out (+)wifi went down while i was connected through vpn to my office (-)unstable wifi (+)wifi is fast! hot breakfast and we got a restful nights sleep. (-)wifi stopped working i had to go to the lobby and log on again when i returned to my room it was (-)the wifi was absolutely awful. (-)the outside and wifi connection (-) and the wifi password seemed to change at some point without notification to those of us using it - that (+) wifi great-no connection issues

the bed was comfortable and you also had room service

keys deactivated even though i booked for 3 days, second day i called front desk around 11am for room service, maria answered, told me housekeeper would be there shortly, 2 hours passed and still

lot: you're to ask for room service daily

im) they have room service booklets in the rooms but when you call they state they don t do room service

is no microwave at the breakfast hall

breakfast was mediocre but the gentleman working it was very nice

great staff and good breakfast

friendly staff , very clean and quiet . good breakfast .

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

several small roaches in the bathroom & 1 on the kitchen counter

dead ones under the kitchen sink and in the bathtub and live one's on the stovetop

i love the kitchenette, i love the closet space,and the overall quality of the room

not working on arrival (was fixed the following day) but thought this would’ve been checked, kitchen area floor was very dirty

full kitchen. updated tech.

pool was not available for use do to a repair needing to be done

swimming pool was closed. my kids was really upset because the swimming pool was closed.☹️

the pool is not ready

had to wait until 2am to do laundry

location need to update the web site because facility does not offer a pool as it says on the

the swimming pool. needs to be a jacuzzi at that size.

multiple amenities did not work, like the water in the gym, ice machine on my floor, and the water in the lobby was gone, so i was forced to purchase a $6

pool didn’t resemble the pictures online

in that particular area but it still was incredibly enjoyable due to the pool table, the nice bar and all the multiple seating areas

pool was great had my daughter's 8th birthday party there

they put on me a room next to the laundry and elevator

late check out

the pool being out of action.

i had to take all my laundry off site to make certain they were washed properly and sanitized

enjoyed breakfast and the hotel is near buffet restaurants

everything except the breakfast

breakfast was so so nothing special ! the staff was very nice !

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

the staff were friendly. the room was clean and we really enjoyed the breakfast.

cozy room and breakfast

free wifi for residents

very friendly staff, clean, cold ac and good area also breakfast not bad, wifi is good as well.

the wifi

large rooms, great pool

just wished there was a hot breakfast available... no complaints though

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

on demand kitchen area and they provide dishes very cool and awesome place off the hwy but ducked

no laundry detergent

kitchen was well equipped with a full size fridge, cutlery, crockery and pans although it could

the kitchen that you can cook and they have their own dishes.

not a place for kids to be around

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

my kids & dog stay for free

breakfast was nice and the attendant reminded me politely that i needed a mask

wasn't able to use the gym due to covid precautions

the fitness gym was not more equipped

they could improve their breakfast offerings.

was clean, front desk was attentive, laundry on site

i think there was an indoor pool but i didn’t scope it out as i was here for business

breakfast was a wonderful touch on friday morning

they charged you for breakfast

the location was perfect. staff was very friendly. the person that did breakfast was amazing

indoor pool

bar and restaurant open late

room and bar was amazing

we had kids knocking on our hotel door and running away.

a protein bar and some vegetables, and maybe some popcorn

yoo many kids. lol

staff super nice and healthy breakfast choices

none. the pool is dirty

it was clean. had free breakfast and everyone was super nice. check out at 12 was great.

the living room had a nice sofa and foot stool that was adequate and it did have a full service kitchen but no cooktop

pool breakfast

new and clean and good breakfast

cleanliness, great variety in breakfast

continental breakfast was typical, pastries and doughnuts are generally unhealthy so serve good ones instead of

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be back real soon

breakfast could be till 10

breakfast was nice but could have had more options & i wish there was a fan in the bathroom.

second card was not explaind well, and the ice was by the pool, and again no explanation on how to use the card to get it

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

breakfast was amazing and employees were wonderful.

i wanted to pay for a late check out because i just drove 17 alone

my kids and i loved it. felt safe and they loved the breakfast

staff was very friendly and accommodating. the breakfast was great!

down side was the pool was closed the whole 4 days we were there so the kids were disappointed to walk by and not be able to go in

breakfast

and that s without the free breakfast i did not have time to taste

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

the breakfast only consist of muffins , yogurt , coffee and juice. no hot breakfast or waffles.

just overall awesome and cheap the breakfast was great

however the laundry room didn't work and there was nowhere close by to eat

clean! friendly staff. great breakfast.

the swimming pool was small.

rooms and the pool were great

the pool, the bed and the facilities

i always choose the hampton inn because of the cleanliness and breakfast.

they were waiting on management to come in, also at night we were looking forward to enjoy the pool but were unable to because also waiting on management

nice quant breakfast area

the breakfast. but the parfaits were delicious

hot breakfast was the same each day of my stay and didn’t care for the fried egg only option

breakfast was tasty & had everyone in mind

the breakfast options

just the pool being outdoors and not having a hot served breakfast.

staff was friendly, and the complimentary breakfast was excellent

didn’t really dislike anything just wished the pool was a little bigger or they had a section for little kids

only downsides to out trip was that the pool wasn't open during our stay although the weather was perfect and the fire pit in the courtyard

the kitchen, housekeeping, and desk staff were very courteous and attentive

the facilities were great, especially the pool area, which was kept very clean

swimming pool

i also loved the late check out, the pool looked clean although i didn't get to use it because i was always busy

the laundry was one dollar to

pool area was well kept and water was clean and refreshing

juice was out at breakfast

need more variety for breakfast … maybe yogurts or fruits …

site listed breakfast included

the indoor pool

nice location, beautiful rooms, safe pool and well equipped gym. it's beautiful for the price.

breakfast was a little less than magnificient

was a nice variety for breakfast, with plenty of seating and enough hours of service

good the kids enjoyed breakfast

it sounded like kids jumping off of furniture

we had to climb 4 flights of stairs with kids and luggage

swimming pool was green and unusable ! very disappointing

spacious room good gym

the cookies, room, pool, bar, etc!

the pool was closed off due to something

pool was not enclosed. breakfast was expensive!

load kids / families running up and down the halls at night - loud tv at night.

breakfast in the am had good options

dud not have breakfast, the location is good,

pool was too cold to use. wish there had been a jacuzzi.

hot breakfast and grab and go spacious rooms covid-19 friendly

the laundry machines were new and there was no charge to do laundry

amenities in room, the kitchenette, the whole room and the breakfast options.

breakfast are great, i like making waffles

complete kitchen.

i liked that i got everything i needed in the room like the kitchen, the fridge and so on.

large bathroom and full kitchen, this location has the best extended stay concept on the market today

great continental breakfast choices.

the breakfast was ok

room 430 did have some mold and the pool wasn't going but we let the front desk know about it

the bed, the shower, the gym and the breakfast.

i was disappointed because the food service and gym was not available.

breakfast. price

the breakfast,the staff, and everywhere was clean except my room.

great bed, great desk with wifi, and whole hotel very clean with great staff

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt gross

breakfast wasn

the key was hard to use to get into the pool

clean nice staff. great breakfast.

has a functional guest laundry although it was impossible to get quarters at front desk on either shift even though all

the laundry room had only one washer and dryer but both worked very well

customer service, laundry was available, microwave, refrigerator, everything was and price was very reasonable

no laundry or ice machine

i can do my laundry

the room was very clean, the bed was soft n comfy, the staff was very friendly, and the breakfast was good also, just a good all around customer service friendly stay

weekend breakfast time should be at 6:30 for airline times

good location. pool was nice. beds were good.

pool was open the first day we were there but there were no chairs in the area

breakfast was great also bed was just right

could have a few more breakfast options, but overall good value

good breakfast options

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

breakfast was sufficient, staff was so excellent and did a great job on our room

love the breakfast. quiet, friendly staff

breakfast. large rooms

they let us use the breakfast area to have a pizza dinner with friend!

well stocked breakfast bar and the food was of excellent quality

we understand others may not have proper behavior of pets, dogs, but ours, you wouldn't even know they stayed in the room

pool was super hot

were pulling a small trailer and the manager allowed us to park in the grass

the pool had an accommodation for seniors which was thoughtful.

the blankets, towels, the pool being open, and pest control.

roof i take it not sure but water leak but we was moved to a different room with no problem and pool didn't seem to be

ice machine and laundry room

the pool was green when we got there and trash floating in it

pool, parking, room out dates, no real breakfast

was hoping the breakfast area was a little more organized and i was hoping for an indoor pool area or jacuzzi

our room was located on the same side as pool, very bright lights shining in the room all night.

french vanilla coffee creamer this time and kids trashed the pool and it wasn’t cleaned until i was

pool was open but had trash in it

abv always has micro / fridge laundry and good ac

i always put my linens outside my door or take them to the laundry room and get new ones

love this property! great location, clean, and awesome breakfast

breakfast was good

breakfast had something for everyone

hotel is very clean, in a great location, and had a good breakfast.

surprised by the hot breakfast options