clean room, clean, comfortable bed, nice indoor/outdoor pool and hot tub

pool and small fitness centre

the hotel features a couple of nice amenities such as a big pool and a fitness center

great indoor/outdoor saltwater pool and a good pub/restaurant

would be nice to add robes and flippers for pool

pool and hot tub were nice too

good well stocked kitchen and free laundry facilities

staff opened the slide for the kids whenever we asked and went above and beyond for us

room that had a comfy bed, kitchen with full fridge, microwave, 2 burner stove, and dishwasher

- nice pool with hot tube and even a water slide for the kids

the breakfast staff were equally exceptional, ensuring that every morning started off on the right foot

i love having the options for a hot breakfast

convenient and good value for money. we especially enjoyed the cooked breakfast.

breakfast, pool/waterslide/splash area for the kids

our room opened up to a gorgeous view of a sprawling golf course, with distant glimpses of the lake shimmering like a little secret waiting to be

bagged breakfast was good

no plug for the tub or the kitchenette sink, front desk was not very responsive, long waits for help

i had a kitchenette on the 2nd floor and the only disadvantage is that there is no elevator

kitchenette rooms, with a fridge, microwave, 2-burner stove, a coffee pot

gym opened, when checking in they said the gym opens at 9am, and then the next morning they said

guest laundry

laundry facilities and in room kitchen area made it easy to have a home base during our visit

pool a little cool. could be warmer.

the laundry machine was handy for a just 2,50 cad for a load

tv is working they have indoor and outdoor pool and mini gym

fantastic hosts with a lovely room & great canadian breakfast

everything about our stay was lovely. the full breakfast was a highlight.

breakfast was excellent, with a variety of fruits and yogert with the main course.

there is a lovely private garden where you can have your breakfast

breakfast was superb and more than set group up for the day

electrical in my room was broken, there was no hot water, the wifi was terrible

couldn't log in to the wifi with my tablet

to log on to free wifi, i had problems with my devices anyway

wifi was slow

good wifi

had a barbeque on the rooftop, which was great with three kids

the pool closes at 10 pm. could keep it open a little longer.

i had a fantastic time in the pool (which i didn’t realize would already be in operation) sooo happy with the hot tub and the

distance to restaurants and bars , close to the park,lake and marina , pool and hot tub were awesome rooftop terrace was so

picking up different key card at the front desk to access the pool and roof top.

breakfast is , and awesome, staff provide special pancake for our kids as well, it's surprise for them

central location with excellent facilities. gym was an added bonus

location. comfortable. big room. good shower. gym. free laundry. free parking.

free onside laundry but need to pay for detergent

and the hot tub,sauna and gym were a nice bonus

our room was great having a little kitchen in it

it was nice to have the ability to cook food and do laundry

the only other thing was when i went to use the laundry, the man did not mention they only gave out so many tokens so it left me with no more

they have plates and other kitchen stuff that you can use to cook to save for meals

dealing with staffing issues early check in wasnt an option due to short staffing , the laundry was way behind and extra towels

were able to get a room with a kitchenette and that was very helpful for us as we could make our own meals

i asked for an early check in and they made this happen which was greatly appreciated

lovely front desk staff. love the colors in the rooms. loved the gym.

the decor, ducks, signs, fun atmosphere. easy registration and check out. great pool!

with a full hotel of kids there for a football tournament, gymnastics meet, and lacrosse tournament, the kids running up and down the stairs and yelling might

the wifi was a little spotty, but wasn't too bad.

friendly and accommodating staff, comfortable beds and fast wifi

wifi was good also

wifi on level 1 is always very patchy in the rooms

wifi was a bit slow and pool was closed

laundry facilities are on site as well

laundry, breakfast, comfortable beds

great water pressure, friendly staff, good breakfast, clean nice room

also, i had no problem with getting a late check out

breakfast was especially good

nice room, good fitout, great shower, strong wifi, very comfy bed, nice sofa

there shouldn't be any extra cost for fast wifi

wifi was very slow when hotel got busy during weekend

it was to be told upon checkin but the lady doing so just gave us our keys and explained wifi

parking should have been included in the room rate. wifi was poor.

the satellite tv didn t work properly and the wifi was very poor

wifi was unusable

wifi is very slow

good location. strong wifi.

wifi very weak had to take stairs - no elevator nobody offered to help us with our luggage

great hotel, clean rooms, great pool/hot tub and just across from a great family restaurant

kitchen with dishes, pans etc

we had a truck and motorcycle trailer to park which they assisted with and kept space available to allow us to get

good amenities as i stayed in the suite with a kitchenette that was beneficial as i was there for 7 nights

room was spacious & clean, the bed was extremely comfortable hotel had a bagged breakfast (because of covid-19 protocol)

it offered breakfast and had a outside pool with waterside

the space, pool, breakfast, room and staff.

place, great location and the best breakfast i have ever had

the complimentary breakfast is unbelievably excellent

free parking, central location , pool with slide

said then replied we have no rooms like that and the laundry is on the 2nd floor

there's also a small gym and a swimming pool

the breakfast was fantastic, and mickey was helping at the breakfast area and was so kind to our kids

breakfast was great . nice new facility very clean

kid friendly food was fantastic my kids loved it

the breakfast, maybe some cooked eggs and other hot meals.. and the wifi is pretty slow

couldn't get programming to display on tv. wifi password wasn't clearly given.

wifi was so slow i could barely load one webpage per minute

wifi was slow and sometimes no wifi at all for couple of minutes

pleasant experience; lovely well kept grounds, courteous helpful staff, comfy bed, free wifi, free breakfast, clean and good temp in both pool and hot hot tub

lovely room. great breakfast included.

was friendly, hotel was clean and comfortable, breakfast was typical buffet style but location of eating area was quite pleasant beautiful view on

breakfast, comfortable beds and nicely decorated

the breakfast is pretty basic but for the price of the room i think fair!

fan in the bathroom would not shut off, the pool was a little cold, breakfast did not have gluten-free suggestions, we ended up in our room early which was great, the

breakfast was good, with variety

that recyclable breakfast containers, paper and compost were not separated for recycling

breakfast was incredible. staff was amazing.

very friendly, bed was the most comfortable i've slept on in a hotel, price was very reasonable, breakfast options were simple but great, wi-fi was fast

awesome breakfast free

breakfast was adequate but nothing out of the ordinary for a hotel breakfast.

the breakfast was very good - lots of choices and a nice area to eat

free breakfast and pool was fun

was exceptional- room layout, smart connectivity for devices, free 24/7 coffee, pool

breakfast

hockey playing husband enjoyed the in-suite spa tub

the breakfast, the rooms and the pool, hot tub and waterslide

very nice pool with slide, my kids had a lot of fun

adjust the seat on the stationary bike in the fitness room

i went in to grab one and the kitchen worker came out a bit dissatisfied i was in the room

loved the pool and the courtyard

breakfast can somewhat improve

outdoor swimming pool and its location

great courtyard and pool. very helpful and pleasant staff.

liked the gym

good value for money, early check in, good air conditioning

excellent value. coffee in room. kitchen down the hall. clean and comfortable.

rooms are clean, and the bathroom and kitchen towels, and supplies were available as needed

the location is fantastic and i liked the communal kitchen and laundry facilities.

our suite of rooms was enormous giving plenty of space and a fully usable kitchen

plus, there was a laundry room on site, so that made a big difference

friendly staff, quality, laundry room, dinner at gulfstream. 15 minute walk to kelowna airport.

breakfast , clean hotel, great pool and hot tub, great gym

breakfast , clean hotel, great pool and hot tub, great gym

the staff, the room and the breakfast and the service!

facility including room was very clean, multiple and cozy spaces to meet in lobby, best hotel breakfast ever and minutes from airport

late check out was also great

reserved the presidential executive suite for one night with a late check out

we were 2 adults and 2 kids which is what we stated on booking

one of the front desk staff was very rude, otherwise your average hotel; clean room, nice little gym and pool area

service from the front desk, clean swimming pool and gym area and nice big bedrooms with stunning views down the valley

kitchen and bathroom floor very cold and slippery

we had a kitchenette

i liked having the kitchen in the room.

the room was labelled as a kitchenette but there was no stove top, just a microwave

i was thrilled the pool was clean the rooms were clean staff was exceptional i will always recommend this five-star

rooms, super accommodating staff, nice breakfast

could have got more for the money - no elevator - no pool rooms clean and staff helpful and

we had 4 hour flight delay and someone was at desk at 3:30am to check us in and gave us a late check out

for me, it was too much sweet for breakfast

clean and well appointed room breakfast included laundry room

amazing location, accommodating staff, beautiful courtyard and pool

it was nice to have a kitchen with dishes etc.

nice garden view, warm swimming pool good for small kids

every thing about the hotel was very good,location,staff including the swimming pool.

staff were friendly and always there bro help, the rooms were comfortable with laundry, gym and swimming pool on site, with lots to do either side on short drives