wish i knew they were doing renovations, bar was closed

kids running up& down the halls,knocking on doors

large amount if kids running halls all hours banging on our door screaming. very disruptive.

very noisy - kids running up and down the hall while trying to dleep

woman at the bar didn't seem to want to work

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

breakfast was good

up nice for a family with young kids

location and breakfast were deciding factors for my stay.

breakfast wasn?t great but was ok. pool needs some fixing.

the swimming pool water was extremely cold.

the breakfast was yummy with many options to choose from

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

the breakfast was awesome

nice pool and hot tub

pool was fun for the grand kids. breakfast was good!

loved the pool!

front desk clerk was extremely nice. breakfast was amazing.

the gym and drinking pool were properly attended

gym machines not working drink water needed fixing ran out of hot water for tea 3 days in a row no

wished it had a hot tub in pool area.

i loved the fact that the room had a bed tray. my kids thought it was amazing.

didn't need a full fridge, full dishwasher, stove and kitchen sink

the pool was out of order a majority of the stay.

breakfast was fair but did not have much variety as it could have had

the breakfast offered more protein options

the swimming pool, the gym,the free breakfest

the breakfast the next morning was great -- we loved the scrambled eggs and ham

close to our kids place.

the pool was extremely crowded.

microwave was in kitchenette downstairs

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout,location is surrounded

great breakfast too

everything was what was expected. it was clean, comfortable, and my kids had fun in the pool.

loved the bar area

the pool area is clean and has a smaller pool for smaller children

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

the pool was amazing. super nice and great for my team to come in

very kid friendly. a nice pool area for our littles and bigger kids

free breakfast and wifi

walk-in shower with rain shower-head, good water-pressure, decent towels, good toiletries, decent wifi, good parking

would ve been better if wifi was included

i also couldn't access wifi so i couldn't work

brand new and beautiful. great breakfast. loved the little kitchenette.

called for a early check in n because my room was not ready they made a exception and got me a bigger room then

the pools were smaller than i expected, and filled with kids, but it wasn't a big deal to us.

the pool kept my kids excited and having fun

we tried many times to visit the pool - but could never use it due to the large amounts of kids

pool, hot tub and the room

breakfast was great for a quick bite to eat and then on the road again

the pool and exercise rooms were additional pluses

nice variety for breakfast

breakfast would have better with a fiber cereal option other than instant oatmeal

complementary use of the laundry

excellent location good breakfast free laundry. great staff

breakfast was excellent with many choices.

kitchenette cabinets had no knobs. all dishes stored overhead and was unreachable by someone 5'3

wi-fi (400 mbps up and down), very comfortable bed, nice desk with ample plugs, and a self-serve breakfast better than most comparable hotels

time and for i paid for was not expecting a full kitchen and large bath

the pool was cold, was expecting warmer for children. poor wifi connection throughout room.

wifi, but also had the option to sign into netflix and hulu from my own account to watch shows if

very large guest rooms with fine staff and good wifi. fair price.

great big room, my kids and i really enjoyed it. thank you!

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area running

free laundry

nice fitness area

most laundry machines were out of order

clean, roomy, very comfortable bed. all the amenities of home (kitchen, tv, dvd).

the size the kitchen the price the location

the laundry facilities and the vending machines were convenient

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

appointment was early and with one call we were checking into our room hours early

the location was perfect for us as we wanted to be near the des moines golf and country club

noisy. out room was next to laundry facilities.

new facility, nice pool and hot tub, comfortable bed and breakfast that was included.

breakfast was great

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

including a great breakfast

good breakfast, nice comfortable rooms, very clean!

we ended up with a king size bed and no room for our kids

were in the process of a major remodeling and we didn't have use of the main bar or restaurant

indoor pool was very nice for the kids. large size and plenty of places to sit.

we didn’t have to have to go out to eat and drink. their bar and chef did it all!!

gym and pool are first class!

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

the pool was down which was disappointing but without a hesitation they put us in a bigger room and

reasonably priced with good breakfast.

friendly staff, clean comfortable room & bed, nice fully stocked hot breakfast.

rooms were really clean and comfortable and the pool was fun and the pool water was very warm so my kids enjoyed

great quiet, clean hotel with good breakfast and fitness center/pool.

included in price breakfast, wifi and parking were nice

we had to call down and get the wifi information as he gave us no information at check in

free parking, free wifi, & free breakfast for reasonable price.

the wifi was down the entire time i was there, and i was there for business

wifi was far below average

breakfast was great

the breakfast was all prepackaged and had bags for carry out

layout was very nice - kitchen amenities appreciated

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool

disappointed that pool & spa were closed !

small pool, no hot

breakfast was superior

would like a hot tub in pool area

no hot tub, pool was small … only six people made it small so i had to leave

clean and new. very nice pool. more like a giant hot tub!

they had a full kitchen in the room

the facilities are lovely: pool and jacuzzi, outdoor sitting area- all inviting

we had alot of fun at the pool and the outdoor space was great for when my family came to visit

also fairly nice breakfast

said they were still doing breakfast which is unusual with covid

breakfast was good

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

loved that they served breakfast on real dishes

gym did not have cleaning wipes for equipment until i asked

pool - but hot tub was not working right

i did have issues with the wifi a few times. the breakfast food selections was not very good.

wifi was awful, it was difficult to get work done

wifi struggled at the back of the room

comfortable beds, good wifi, decent breakfast

the wifi had bad reception. my waffle came out bad because the batter was not mixed well.

have enjoyed more protein options for breakfast such as a meat and egg option

having protein options for breakfast would have been nice.

parking lot was decent

super clean, pleasant staff, tons of breakfast choices.

breakfast, cleanliness

she was able to accommodate my request for late check out which was a bonus since i was here with my family running half marathon

the breakfast 1st day my grandkids loved

the proximity to a lot of things to do. the grandkids loved the pool.

great breakfast. eggs made fresh with ham and cheese.

i do wish that the poolside rooms had reserved tables just specifically for each room.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

pool and hot tub were a bonus for kids

indoor pool facility very nice and comfortable.

great fitness center,pool, hot tum

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

suggestion on where to park uhaul truck with towed auto

no pool or breakfast

a good breakfast an excellent customer service

had stayed here numerous times and though i arrive early if my room was ready i could check in without cost

less breakfast options

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

i didn't get a chance to eat breakfast, but it

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast, swimming pool, bar and cozy spaces

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

i love this hotel!! super clean, friendly staff, great breakfast.

wasn't sure if there was complimentary breakfast or not, and there was so that was a pleasant surprise

pool access was very limited, hot tub was not working

the breakfast was good

not much to complain about. breakfast would be a nice addition.

listing stated it had a pool

breakfast could?ve been better.

pool and free breakfast

really enjoyed the indoor pool since it was very rainy while we were there

pool was comfortable & overall way better than we expected for the price

there was even a heated indoor pool

front desk staff and the gentleman from la who worked the breakfast bar

the breakfast was great and the location was wonderful, quiet and recommendable.

for visiting (horse show at maffitt lake equestrian) very friendly and accommodating staff laundry facilities nice

a large laundry was very handy too

just the restrictions i.e. no access to gym or pool. but understandable due to situation.

cleanliness, service, beatiful rooms and good breakfast.

the breakfast is the usual fare but kept very nice and clean and everything is hot that's supposed to

a protein of meat at the breakfast like bacon or sausage

nice breakfast

were disappointed that there was bacon for only the first hour of the breakfast

forgot the tell everyone there was an additional pet fee

i like the spa tub in the room

comfy bed. large room. good breakfast.

not have the breakfast,only because i slept in on comfy bed

paperwork said $20 for pet fee was charged $30 thus didn't tip housekeeping what i normally would

pool hours are great, rooms are very clean, and the bed was comfy.

remodeled rooms were nicely done. super clean and comfortable . breakfast options were great!

location and cleanliness. pool and hot tub both open with no restrictions.

my granddaughter and niece really enjoyed the pool

breakfast was just ok

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

servicing the breakfast area was inattentive

breakfast was sufficient

brought the kids to the pool; pool was really cold, as if it wasn't even heated

pool water was way too cold but the kids didn't mind

comfy bed, kitchenette and breakfast

only allowed 1 family in the pool at a time and you had to make a reservation which i didna

clean and good repair, updated kitchen. very nice and quite.

the breakfast selection was outstanding and the sweet lady in charge of the area was very attentive to

laundry downstairs

loved the breakfast and the in room wifi- bed was pretty darn comfy

almost clean, hair in the tub. bar was closed on a friday night

clean, quiet and relaxing. kids loved the pool.

i have 2 kids and for them to say we had to leave and come back was rude

free parking

the fitness room was terrible, an old treadmill and efx machine and a few free weights

it has huge rooms, the swimming and spa area is always clean and so relaxing

pool was awesome and accommodations were wonderful

awesome swimming pool and hot tub...

the bar was a great atmosphere and bartender a

breakfast was awesome

the breakfast is a typical hotel offering

clean friendly staff breakfast good location

breakfast room nice

smelled incredible, breakfast was the best ever

dirty laundry room and very rude staff

no laundry facilities available, which was part of my reasoning for coming.

that the laundry was.out of order.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

there were toenail clippings on the stairs to the laundry room

wifi won t work fridge inop. coffee maker inop.

not get the wifi to work on my phone at all the whole weekend

the wifi is reliable.

also, the kids wanted to swim in the hot

also, this hotel does not have a hot tub, kids do not eat free

connecting to hotel wifi if not a hilton rewards member

wifi is slow and super inconvenient

the staff was friendly and we had good wifi

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird smell

someone had just smoked weed in the parking lot

breakfast was great pool was awesome me and my grandkids enjoyed it and my daughters

great staff, nice rooms, location handy to airport, good shuttle service to hotel/airport

pool and cool air in the pool area

shuttle was fast and efficient

the shuttle from the airport was perfect and convenient

those with small children, the water park is great

water park for the kids.

water park and friendly workers

water park is perfect for kids of all ages and there’s something to do for everyone

water park is perfect for kids of all ages and there’s something to do for everyone

i liked the location. the service and the pool area

we asked for an early check in and they worked it out for us!

i liked that they had a swimming pool and a jacuzzi.

the breakfast was sensational!

very convenient to the airport. easy to get to with the keck shuttle.

all staff were very friendly and letting me know when breakfast was too

breakfast was plentiful, ( coffee could of been

breakfast was lacking eggs & meat!

it was clean, very friendly helpful staff, great continental breakfast…

to airport with 24/7 shuttle you can book to/from des moines airport

wifi went out and we were given no discount

very comfortable room & price was great - wifi authentication was slow but speed was good- bed was comfortable

but there s free wifi

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was nice ,had a great

making oven mitts and cloth kitchen towels available would make it perfect.

friendly staff, cleanliness, great breakfast

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

a great little living room a kitchen the beds are really comfortable

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

the bar and restaurants hours... it wasn't open long enough

kids waking us up at 2am

i phoned the hotel to inquire about the shuttle service someone answered promptly and gave me good information

shuttle was convient and drivers very accomidating

i needed a room by my kids & grandkids

wifi excellent staff public areas super clean

the pool and hot tub were nice. the morning worker for breakfast was really nice and helpful.

way over priced no free parking while gone for just one night

small gym and pool - need some updates and modernisation

the room also had a musty weird smell and that was before we went to the pool

loved the room, the breakfast and pool!

it has a full kitchen with an electric stove, fridge and dishwasher

beware of no hot tub but good pool

room exceeded my expectations, there was e even a kitchen avail

it's comfy, nice pool, clean, amazing breakfast and so much more

breakfast was great, allowing us to satisfy our crew, before another day of traveling

excellent value. friendly staff. room was very clean. breakfast provided a number of options.

only thing was that the indoor pool wasn't working due to a broken pipe

we had a room facing the swimming pool, and it was very noisy because of the cleaning water machine

location and breakfast. the room was comfortable and quiet.

the free wifi worked like a charm

wifi was a joke

couldn't connect to wifi on tv. 2 beds but only 1 chair.

i had issues with the wifi

they did not clean their parking lot for the snow, tv were not able to connect to the hotel wifi; could not use the tvs at all

the shuttle doesn’t run early enough

the shuttle is very convenient, and the breakfast was very good

place to bed down, watch nighttime television, spend some time poolside and catch a light breakfast

clean room, friendly staff, offering room service, excellent breakfast

staff was extremely friendly, the breakfast was very good, and the free shuttle service exceeded my expectations

the wifi was great and the connectivity was strong

d to pay $10/night - shame on you hilton)

parking garage to hotel

wifi

yways and elevators were out of order at the hotel) and complimentary wifi

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing breakfast with made-to-order omelets, and friendly staff - then

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

nicest staff, spa area and room

the bar was very nice. the valet guys were great

we loved using the pool

the pool was very clean & the beds really comfortable.

pool/fitness area

we loved the pool but wished there was a hot tub as well.

room service food was deliciously well

tried the bananas foster french toast via room service, and it was well worth the $$ spent

rooms, lobby, and bar made us feel like we were in a very high class hotel

room service food via box lunch style in a paper bag

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

unavailable due to flooding the night before which was the main feature i was looking for, so my kids

pool was small, no hot tub, didn't like being woke up several times at night be sirens going by.

the complementary continental breakfast was yummy! huge rooms with super comfy beds!

we had little kids that were very disappointed

be nice to get some kind of price reduction for not getting breakfast or being able to enjoy the pool

pool area could have been warmer. otherwise very nice.

the beds and linens were extremely comfortable, the best part was the pool

breakfast included hot eggs, potatoes cooked differently each day

was there on a weekend with an event in town as the hotel and pool were full of kids and family

staff was friendly, room was clean and the hotel was clean as well. decent breakfast.

breakfast was good, until a kid was running amok and coughing and sneezing all over the buffet

great breakfast and nice staff

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

and cleanliness of room, i only wished they had coffee served all day and the bar opened

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty solid for a continental breakfast

downtown location, excellent shuttle service and the food was a real surprise

parking is weird.

swimming pool

the deep pool and the view. i also like how close it is to down town.

close to downtown, friendly staff, shuttle to events center. bar was great.

the room and kitchen!

the room had a lot of space with a couch and kitchen area

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

pool was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so

pool heater was broke the whole weekend we stayed

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

pool water was cold for my liking (78 degrees)

breakfast was good and plentiful

such as fitness center and pool were below average compared to other hotels in downtown des moines

did not serve any meat options for breakfast

wish pool was bigger!

the business center, laundry room and fitness area were all conveniently located on 1st floor

free breakfast, swimming pool

tub was not very hot and jets didnt work but the pool was great

the room, pool, hot tub, breakfast, location,all the staff

right when i got there, my ice machine was not on yet and the staff went and got me some from the kitchen

the gym, my room, and the hot tub!

renovated, very clean, comfortable bed, indoor pool and great breakfast

the bed and kitchen area

breakfast buffet was great

the breakfast was high in price for basic items

the republic opened a little earlier on weekends for breakfast as a second breakfast option

felt a bit nicked and dimed by extra charges for a mediocre breakfast and parking.

breakfast

the rooms are clean. the gym was good and i loved the restaurant upstairs.

wifi did not work in our room worked everywhere in the hotel except the room

the deadbolt didn t work, and the tv and wifi also wouldn t work

good wifi speed

room was cozy, staff very helpful, instant wifi.

no wifi-2 bars staff members came to our door about 1 later and asked us how we got in the room and

no tv for my kids to be able to watch

variety of breakfast foods was good

the breakfast wasnt the best

didn't try the breakfast or even think to look if they had one.

pool was not open yet.

the lady that checked me in was friendly and i was allowed an early check in

i called the front desk to ask about laundry facilities

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

friendly staff, clean guest laundry center

they had a good breakfast and coffee bar it was very clean and the staff was friendly

breakfast was fine, location worked for us!

no breakfast

also the breakfast area it's pretty simple but they do need you with a complimentary breakfast

breakfast and clean

was great, beds were comfy but all the food was gone by 8:30 when i went for breakfast

pool, clean fresh white bedding and towels, great staff members, flexibility, vending machines and

they were very friendly and had real breakfast and most of all the rooms was clean

pool closed to early

clean fresh white bedding and towels, great staff members, flexibility, vending machines and breakfast is on point

worst part was this hotel has kitchenettes but no pots, pans, etc

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

no amenities outside of a kitchen that wasn't needed for a short stay

he found the bed perfect. loved the full kitchen and the staff was very friendly.

room has a kitchenette.

breakfast was good, coffee is good

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

the breakfast was outstanding. lots of choices and quite expansive menu.

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

room. pool and spa. i would not allow glass beer bottles in that area.

great breakfast, nice pool, helpful staff and nice rooms.

only complaint we had was the pool was a little on the cool side

pool had way too much chlorine to where the kids were coughing non stop

and thank you very much to alissa for the early check in so we could get ready for a wedding nearby very much

breakfast should have been more of a buffet style due to pricing of stay.

breakfast, seems like all staybridge suites have let their standards go when it comes to breakfast

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

full kitchen, living area bedroom and bathroom

the breakfast was ok and you could hear neighbors sometimes.

i wish there was some sort of breakfast

half the rooms overlook the golf course in the valley, which is a breathe of fresh air after traveling the long flat roads in

good breakfast, comfortable common areas

the breakfast was good

) - beautiful views overlooking the golf course

room was very clean and the breakfast area was well maintained

the pool may have been a little over chlorinated.

very clean,great staff at front desk,super breakfast! would definitely stay again!

clean & good breakfast

clean, open and light, and great breakfast!

room came with a kitchen which was nice

room was clean and comfortable. liked having a full kitchen in the room.

kitchenette and full fridge.

comfy beds and full kitchen

loved the bed, the heat/air, the kitchen and bath.

easy to find. scenic property. quiet, cool rooms, roll in shower. comfortable bed. indoor pool.

hotel and breakfast, customer service helpful: hotel had a pool, gym and lots of space

would’ve been nice to know the bar was closed

pool hours

fitness room and pool- very nice and might i say 'clean'

the biggest problem that i had was with the wifi being very slow, and the front desk lady was not too personable

wifi wasn t working.

location and wifi

could not find our reservation bed covering had stain that looked like blood wifi did not work at all carpet under desk was filthy bath had cigarette stains towels were very

wifi would not work for some sites