was made over- bathroom door coming apart- plumbing poor, breakfast poor, no elevator for luggage or someone unable to do

breakfast choices

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

the continential breakfast was good.

the receptionist was not friendly. breakfast was fair.

chose this one over the holiday inn(which i have also stayed at) as i like the friendly bar here and planned a quick drink as a nightcap

echo some of the other comments; yes, the beds are crazy comfy, the staff was super cordial, the breakfast was spot-on, and the facilities were great

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

the breakfast was great and the room was perfect. loved the large open shower

we might have gone down to the bar for a drink and to warm up, but the bar was closed that night

free wifi

wifi was free and really fast

front desk was very nice...good parking for my truck and rv camper... thank you

location, semi truck parking, they let me in @ 9:00/ regular check in 15:00, good for low price

did like the quick access to the interstate and into surrounding towns and they also have a small bar connected to the motel that serves excellent

breakfast was good nice location

clean room with easy access to parking lot and 2 entrances

pool area & breakfast area is small for this size hotel

had a great breakfast to start our family day and enjoyed our times at the pool

great hotel. fun pool and a wonderful breakfast!

clean, modern, nice breakfast. friendly staff and in a nice location.

kitchen was a must with my two year old

we loved the mini kitchen in our room, the functional mini couch, and walk in shower

the kitchen was stocked with essentials to cook a meal

they have a saltwater pool and grill though we did not use these

check in and bar staff were very nice!

the pool area was perfect for kids.

the pool area was nice. great for kids!

we mostly utilized the pool area, which was perfect for our group of kids ages 1-5

great hotel! especially the pool for young kids. it was perfect.

wifi was terrible

wifi connection was intermittent in my room

the beds are really hard and wifi didn't seem to reach our room

poor wifi. very slow with disconnects.

soiled rugs. plaster deterioration around shower. wifi dead zone

pool open 24hrs

pool area was clean and very comfortable

the laundry machines take forever

24 hour pool. very large room, great configuration

clean, classy, great private pool time with the pandemic.

nice clean hotel. excellent workout area, nice pool and hot. great breakfast area.

the pool was very nice as well

in the morning was also great because we had to leave out early and we’re in a hurry so the kids got to eat before we left

good size pool and gym

facility, excellent breakfast, clean room, very comfortable bed, ev charger for our car

desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

the pool and pool area was clean and at a good temperature

breakfast selection, helpful front desk staff, beautiful lobby, proximity to restaurants and

the bar was a nice added touch and breakfast was good

the gym was well equipped

of smoke in the hallways, coffee was cold and not fresh 3/4 mornings, no water in fitness room

had a very pleasant stay, and enjoyed the hot tub, pool, and fitness center before a long drive

quiet room. spacious. nice hot tub. excellent breakfast. great location.

my kids enjoyed the pool and the rooms

the pool was so fun & we also really enjoyed the hot tub

wonderful breakfast options

breakfast is barebones

go to the breakfast but my wife did and said it was pretty ghetto

wifi was so weak, it was non-existent

wifi was truly terrible

location, reasonably priced, friendly staff, comfortable rooms, free parking, good wifi, and super convenient shuttle service

you always find in hotel rooms, listing things like how to order laundry services or how to order room service, or even the menu of the inhouse restaurant

pool and hot tub

bed was very comfortable, all the common rooms were gorgeous, the breakfast and snacks were delicious, and we really enjoyed the staff recommendations and free bike

location, staff, and breakfast

breakfast was delicious as well

historic, owned by the trek bike company, awesome lounge and bar area, tons of character

staff and breakfast were great.

love having a small bar and restaurant in the hotel

the lobby with kids studying, locations was fantastic and the rooftop restaurant and bar was a fun place to end the day

to get early check in

rooftop bar was great

understandably, due to covid the café and bar were temporarily closed.

laundry area could accept credit cards as well as coins.

exceptionally clean, prompt service, secure, beds were so comfy, bedding was fabulous, pool water was sparkling

great bar and food service

great breakfast selections, good bar and dinner service, fresh well equipped gym

great breakfast selections, good bar and dinner service, fresh well equipped gym

cool hip design with nice bar and restaurant space and comfortable room.

the made to order breakfast was a nice way to start the day and everyone from the desk clerk to the matron and food

rooms, cleanliness, cool retro decor, excellent service & hospitality - and in particular the shuttle rides

gym was pretty good, also, for a hotel gym

the shuttle was great and the staff that was driving it was extremely friendly and kind

it had the nicest fitness center i’ve seen in a hotel

they have a laundry room. i was able to get some sleep. room looks nice.

bring your own quarters for the laundry room

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

no pet fee

bed was comfortable we were able to get early check in

the gentleman with the kids was amazing

very noisy and kids runn running back and foward

music was blaring, the residents were sitting in their lawn chairs in front of their doors and kids were riding the scooters up and down the walkway on the second floor

young kids running around property unattended

breakfast menu ☹️ could be a lot better. need eggs bacon sausage. juice.

com and theirs it stated they stated they had a pool and a hot tub

breakfast and spa tub was closed cause of covid some off the people outside the hotel were

. no hot tub. no pool table. no breakfast. totally miss represented!

had a camper that was easy to park in the back lot.

the bar staff was friendly

they publish on the site they have a shuttle but in reality there are restrictions

conveniance , price of drinks and breakfast , pool hours

kids were running in the halfway after 10 pm

i was really surprised by the gym

nice newer facility, good breakfast large room.

laundry machines require coins

shuttle was a total wreck, both directions

the breakfast buffet was excellent

kids

great breakfast with fresh fruit

no breakfast

i liked the two separate rooms(bedroom, living room) and the kitchen area.

spacious room w/king, comfortable pullout sofa, desk, kitchen - everything needed to feel at home

location was great. the breakfast was good. the room was great!!

clean, the bed very comfortable, and at an early 5:20am checkout, the staff fixed me breakfast

yes was clean they breakfast was really good

we still had breakfast and it was made to order with mask and social distancing.

breakfast was amazing

nice hotel, great breakfast, and great location

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

overall excellent. very busy on a friday night with the bar upstairs

some people in the bar tend to get a little crazy on friday or saturday nights

happy hour cocktails and apps before going out one night, and late night food and drinks at the bar on another night

ac kitchen lounge staff were exceptional with their humbling services

pool had a lot of chorine in it

staff was incredibly nice! excellent customer service! room was clean. breakfast was wonderful!

amenities such as the gym, the hot cocoa bar and coffee/hot water.

wish the pool had been open

very nice rooms. good breakfast every morning.

location shuttle gym room restaurant staff

the starbucks bar is a nice touch open bar until

also, free shuttle to the airport is amazing

of parking, comfortable beds and awesome water pressure of shower, and use of free hotel shuttle were all great

very conveniently located to school and resturants. would definitely stay here again. nice gym!

the breakfast could be bigger

the 'continental' breakfast was really awful. they definitely need to work on this area.

the kitchenette is also a great amenity to have

it was what i expected - a clean room with a kitchenette and free wi-fi

breakfast was great and the location worked well for us.

decent wifi spacious rooms

breakfast and free wifi

at all the wifi is terrible and the workers steals money off your card i still haven t received my money

the wifi was on the fritz whole time. and i had a billing issue at check out

very nice room for the price, easy access, free breakfast, free wifi,free parking.

small bar in the lobby

breakfast was simple but good - far exceeding many other experiences we've had travelling in usa

loved the pool. matteo was kind. breakfast was hearty

nice hotel with a large clean room with comfortable beds, a decent but small breakfast and with a fitness room and pool open all day

the staff was so accommodating to our late check out

love the made to order breakfast and have a few free drinks in the evening

i loved the made to order breakfast. the hotel is in a great location, easily walkable.

we were offered complimentary drinks at the bar in the evenings which was quite nice

spacious and had an expansive space like a sitting room with a couch and an extra tv which our kids enjoyed a lot

everybody was so helpful and so attentive and the breakfast was amazing!!!!

why was there not a pitcher of cold water at breakfast?

everything you need from gym pool laundry service to good breakfast selection

was a lot of noise from upstairs--maybe kids

was a lift for the pool so our daughter who has spina bifida was able to enjoy the pool as well

hot tub & pool area was so nice

breakfast could be a little better, but overall everything is fresh

the rooms were spacious and very clean, and the morning breakfast was great and served late enough to be able to sleep in a bit

quiet and fun pool for my kids

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great beds and pillows were

staff professional and loved continental breakfast

no microwave in room , no in hotel restaurant , wifi not too good

fast wifi

was someome else's sock foumd next to the bed upon check in, the wifi didn't work at all for the 5 day duration of my stay and there were still christmas

neither myself or my two young kids slept

breakfast was good

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

slow breakfast doesn't work for people that have to be somewhere

otherwise, the room was perfect, the bed was comfy, loved the indoor pool and whirlpool, and loved the whirl pool/bathtub in our room

having a free continental breakfast

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire table)

the pool area and hot tub was nice also

clean and had a pool

excellent breakfast

pool was cold

breakfast was amazing, staff were so friendly and helpful

breakfast was great, lobby was very nice, wifi worked efficiently, was grateful for water in the gym to refill my water

no pool

no gym and the bathroom was a bit dingy.

have coffee, juice and water available in your kitchen area for guests

value, location and spacious room for family with kids

included breakfast

they even had breakfast that was very good

morning breakfast was awesome

breakfast is good

they couldn't serve breakfast because of covid 19.

wifi was very fast

they also have ev charging spots on the parking lot and will be able to charge our car here next time

parking was difficult as the hotel was pretty full

hotel very modern. loved that! breakfast was super! staff was friendly.

there were a lot of sports teams in the building with younger kids and we didn't hear anyone

oh and nice gym, swimming pool and patio with beautiful scenery

the pool was warm despite frigid cold weather

room was very roomy with a kitchen area and living room area

full the first night and state wrestling families of older teens made it impossible to enjoy the pool area

full kitchen was so nice after ering on the road

great location. breakfast was good. room was very clean. everyone was nice.

a little high on the chlorine levels in the pool that day but a good experience

outdoor pool would have been nice. not in the centre of town but they have a free shuttle.

the shuttle driver was especially helpful and friendly

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities and breakfast/parking included

thru and having a little car trouble and crashed the night there to find the room luxury, the breakfast delicious, and the staff the most amazing i’ve ever been privileged to be around

oh, and, the included breakfast was terrific

the temperature of the pool and hot tub were perfect and the area was clean

friendly & helpful staff, very good hot breakfast

near the point; the free henry vilas zoo is a good excursion to walk around, especially for young kids

road noise. gym needs maintenance.

breakfast was simple but good

the edges of the pool have a bit of black mold...not too bad but needs attention.

fact that the pool and hot tub and seating area was dirty hot tub and pool had mold in the traps and seating area

the gym and pool was open till 12 midnight.

the most comfortable bed ever....loved the modern vibe....great gym and pool

breakfast was excellent, perfect location for our needs.

the pool was not super clean. the beds were not the most comfortable.

couldn't this hotel serve a hot breakfast, it was advertised, and i expected it, and no swimming pool

pleasant staff, decent breakfast, fairly easy to find

the swimming pool is too small.

plenty of variety for both kids & adults

feel the gym was a complete disappointment with no weights and the cycling bike not work, that left only 2

comfortable bed, great shower head, continental breakfast included, modern, several beautiful colorful abstract paintings, easy check out (and

a complaint just a side-note if you're trying to perfect client experience) is the hot table at breakfast should be used or eliminated

the breakfast is good

the breakfast. there wasn't much to choose from.

the breakfast was just ok. there could have been more food. the location worked well for us.

it would be nice if breakfast was open a little later.

the breakfast area was clean and well stocked with a great variety of

great grab and go breakfast, very clean rooms, and large gym area.

the breakfast was good and well stocked

posh and perfect, zero defects! brand new and healthy breakfast options

gym offered great selection of equipment & weights

of the hotel friendliness of the staff freshly ground coffee and breakfast selection printer that was available in the lobby, that came in handy

breakfast didn't include much in the way of healthy choices.

pool had a very strong chlorine smell

i liked the cleanliness of the room and tha kitchen, especially the full size refrigerator.

of room, great hot shower, good linens, light blocking curtains, nice kitchen setup, pool,

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

they even had some balls out for kids to play with

about having my 2 rooms at least on the same floor like i had requested (i have a large family, 5 kids under the age of 13, my husband, mother in-law and myself) she told me she wasn't able to and

we didn't get our breakfast included cause they had electric problems in the kitchen.

the pool area was clean and well maintained, the breakfast was exceptional.

we love the breakfast pool hot tub and friendly staff

it was very nice and had a great pool and workout room.

clean and good breakfast.

breakfast was good. attentive staff and clean area.

staff was fantastic and the breakfast was great

location ,breakfast and pool and hot tub

i used the fitness center which was helpful to have and the breakfast was a

room had a full sized fridge, a dishwasher, dishes, a microwave and a small stove in a nice kitchenette setting

full kitchen and separate living room

like the social hour, and the breakfast was great.

separate bedroom area, the kitchenette and free breakfast. also nice showers. (water pressure)

great they have a coin-operated washer and dryer in case you need to do laundry

the breakfast host was superb

we asked about late check out at noon instead of 11

for the price and conditions food breakfast pool cleanliness just right for the price great for the family

love the location, rooms, exercise room and pool/whirlpool too

swimming pool and spa spotlessly clean

there were laundry facilities on our floor and they were most welcome.

pool was a bit cold

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine which was very useful, nice touch

great rate for this clean hotel, pool and hot tub were wonderful

the breakfast was excellent each morning. the basketball hoop in the pool was fun.

great staff, pool and breakfast

swimming pool

breakfast,swimming pool

only slight downside was whoever was above us must have had small kids because you hear their footsteps running back and forth alot but we didn't hear much noise

they also had a laundry area

clean room good grab and go breakfast

the pool, suite room size.

it was clean. people were friendly. pool was great.

this place was very clean. saw a lot of hard workers! breakfast was good.

the pool temperature was a little cool but the hot tub was awesome

breakfast was good. to be expected in the time we are facing with covid situation.

the breakfast has everything one would expect

there was a lovely breakfast available every morning

great pool area and nice fitness room with good equipment, all very clean

the space was perfect and appreciated the kitchen to be able to have meals in the room.

no wifi in my room

clean room, had wifi and fast check in and out

free wifi was insufficient to do anything but get connected

strong and fast wifi

- the free wifi sometimes got a little

nice room, free breakfast, nice pool

i liked the pool , breakfast

good breakfast older but clean coffee 24 hr

best breakfast, with large variety of foods!

great breakfast!!

breakfast was really good too

breakfast not available due to renovations.

i know it’s free, but the breakfast offered wasn’t desirable.

breakfast and coffee were a nice touch to grab something quick prior to heading to meetings

great price, very clean room, comfy beds & breakfast was also good.

new hotel, clean, good breakfast. griffith was the nicest & most helpful person ever.

the pool was small but well set up with excellent hours

didn’t think breakfast was very appetizing or appealing

room was quiet and comfortable . breakfast was average. staff friend;y

the free continental breakfast was amazing - which was a bonus

selection of hot and cold items for breakfast

pool was perfect size for smaller kids and warm

i did not check out the swimming pool or the gym but next time i plan on doing so

pool reserved in 1 hour blocks

wow! really nice breakfast bar. great options. very fresh.

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

free shuttle from airport and to epic during xgm

the guy at the bar was so incredibly friendly

the only suggestion i could think of would be to add a hot tub to your pool area.

we also were on the first floor and had kids knocking on the window

in the room, but the front desk fellow was very accommodating and put my frozen purchase into the kitchen freezer until i came back for it later

excellent and spacious studio suite. tasty breakfast

we loved swimming in the pool

not a real dislike just a suggestion to have salt and pepper in kitchenette.

friendly staff, very comfortable beds (i even slept in!) and yummy breakfast.

was very clean, breakfast was good, and staff were very friendly and helpful

breakfast

breakfast was over with too soon , we like to sleep in and got up too late and just missed

good location and good breakfast

the continental breakfast was just enough to get us started for the day