laundry available

in town for a funeral and they allowed an early check in

great location, excellent value room. staff were great, even folded our laundry for us

a map of the the motel so it did take me a minute to find the ice machine that was located in the laundry room, but not a huge deal

there is on-site laundry facilities and ice machine

the breakfast bar could have been a little better, limited selections.

the breakfast--rather skimpy.

no breakfast

no breakfast

price no breakfast

the breakfast was fantastic

best breakfast we’ve ever had at a b&b.

the house was beautiful and the breakfast and history was entertaining

beautiful home! spacious rooms & great breakfast.

breakfast was way more than expected

breakfast was delicious

there was a big couple of buses of teenage kids that ran us out of the pool the last night because they were too rowdy for my girls

the spacious room and the breakfast!

ice machine on our floor didn’t work (second floor) also, in the indoor pool area it seemed as though the ac didn’t work and it was uncomfortably warm

breakfast was wonderful many options to choose from and my kids loved the waffle maker

having guest laundry was so helpful

really enjoyed the pool and the rooms where perfect me and my husband had the king room with the spa bath an the little one's had a double queen room with two queen beds

the pool area was nice and the breakfast selections were great

happy hour food and breakfast were really good! staff was exceptionally friendly!

fitness area needed more attention

king/spa room was amazing (super comfy bed)

kids liked the popcorn and soda ! was quiet on the 3rd floor.

the room was very clean breakfast was great the pool was clean i would highly recommend this hotel the beds were very comfortable

the breakfast was very good

blow dryer iron and ironing board onsite laundry(coin operated) onsite gym microwave minifridge free intercontinental breakfast free adult

was a ton of noise, kids running all over the place unattended

awesome staff, excellent rooms with comfy beds. good breakfast and easy check out.

sure what happened to breakfast this trip

breakfast options were good. i liked the smaller pool for little kids.

traveling with kids. they loved the pool. easy to get to places.

the indoor pool was great, our room was very clean, and breakfast was delicious

the hotel waved our early check in fee for us when we got there early which saved us some spending money

kids enjoyed the pool

it was very easy to check in. the staff was great. very clean. spa was awesome

there was no trash can in the kitchenette. not really a dislike, just inconvenient.

used the pool during stay & it was great

spic&span clean

like the friendly staff, the pool, and the walkin shower

did not like the pool

clean newer facility, small but clean pool, adequate sized workout room and equipment, nice lobby eating area, the fresh cookies and milk

breakfast was amazing - eggs bacon sausage plus a ton of to good options

pool was closed on sunday, would have liked a heads up or explanation

night food options limited to asian restaurant; i would have liked a bar open and bar food open later

the fitness and the casino and the restaurant

also hoping that their room service comes back eventually

nice room, good casino, no complaints

there are several good restaurants amd bars in the casino area

safety, cleanliness, friendly, breakfast.

there is a nice little fitness room, 2 nice sets of stackable washers and dryers for guest use that are not expensive to

the pool was open and we didn't know until it was later in the day

very clean, beds were very comfortable and the breakfast was excellent

to our room, no information about the hotel as far as when breakfast was even served or fitness room hours, etc

the breakfast wasn't the best.

it was so nice and clean and my son loved the pool.

we did not use the facilities, except the laundry room which was convenient and met our needs

loved the pool

pool was clean

if we had free coffee we may have stayed to have breakfast

the breakfast was terrible.

really much of a breakfast

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no breakfast included

we have 3 kids and took advantage of the continental breakfast

pools very nice

the breakfast cafe was open early and had a nice atmosphere

breakfast was donuts and coffee pool is under construction

indoor pool

at breakfast she was very upbeat and friendly

the breakfast was the best on the whole trip

located near a lot of restaurants. also the indoor hot tub and pool.

breakfast was good

free wifi, breakfast, dinner, and drinks all downtown in the heart of the city

they had a free cocktail hour and free breakfast

also swimming pool and spa are great but in the evening little bit crowded

along with many breakfast items and cocktail hour it was great

the lobby/breakfast area has a very grand hotel look

wifi was terrible and never loaded anything so although they offer streaming it never works

free wifi

the location, size of the rooms, breakfast and wifi quality was okay.

wifi

we were told due to high occupancy the wifi was glitching

breakfast was awesome! so was the pool!

nice hotel, large room, good wifi, nice pool, good location

the location! the free breakfast was very good and the front desk on friday night was excellent.

staff, location, great breakfast, reasonable price

laundry was 24 hours, the staff was nice and so was the pool.

i booked this hotel because it had an outdoor pool.

room service had to go down to order because would not answer phone

more room service snack options

the rooftop pool is gorgeous and is better than the pictures show

bar was not staffed properly nor prepared for the crowd they had

the was fine although it was a handicap room; and the fitness room. the desk staff was fine.

breakfast was delish and friendly staff. front desk was super helpful! pool feel great!

all hours of the night, but we were next to the elevators and down the hall from the pool and fitness center

enjoyed that the hotel had a hot breakfast- saved time, effort and money with this

check in staff were amazing and breakfast was fresh and great!!

the breakfast (food, staff and location) was beyond expectations

cell service/wifi wasn t the best.

no free wifi bathroom tiny overpriced no happy hour at bar no complimentary evening snacks

wifi broke every single day

nice tv's, free wifi staff was so flexible with check in and out times

the hotel is renovated to provide the same ambiance as one expected a century ago, with wifi

proximity to downtown was perfect and we enjoyed having the pool

close to everything. restaurant in the hotel was magnificent. our kids enjoyed the pool.

we knew about breakfast but didn't realize they had something at dinner time

kids loved the trains/station decor

location is perfect, always super clean, staff is friendly and my kids love the trains and the pool

front desk went out of their to accommodate our early check in.

the kitchen had everything that we needed

wish there was a kitchen on property.

they have a bar on the first floor, and offer laundry services

there was a problem with the supplies so i wasn’t able to get laundry detergent to wash clothes

the gym had very old machines that were pretty dirty

soda fountain till 10pm, a swimming/gym area, breakfast and some snacks in the late afternoon

the breakfast was good.the pool was fun.the gym was nice and the staff was great.

of the rooms face an indoor enclosed area with the pool, gym, and food and drinks

we enjoyed the gym facilities and there was a good selection for the breakfast

the gym was very small and some free weights were missing.

gym was small and dirty

the room was incredible and the lobby amenities were really nice. also very nice gym facilities.

of equipment in the gym thought there should be a few things available for a continental

i was offered upgrades prior to my trip for an extra fee (such as wifi and a courtyard view) which i declined (+) wifi was good, great location, staff was also great too help with this confusing hotel (-) no access to wifi was given to us (-) no free amenities were offered beside wifi (-)wifi so not able to use, no water bottle refilling stations (-) i know check in was busy but we had to return several times to get basic information such as wifi code

the bar area needed more attention. not enough staff to take orders. table not clean

the bar was very fun

room service was overloaded on sunday

took ages to find the gym everything was so spread out

i loved the convenience and location. the casino was a plus and fun!

you have to use your key card to run the elevator and the door to the walkway from the casino

center and you don't have to worry about paying for parking downtownud83dude09ud83dude09 in the casino is right next door just leave the checkbook in your

i asked for a room on the casino level (thinking it would not be available) he was kind enough to find us a room on that

the location was perfect and the casino and parking was easy to get to and from

i liked the gym even though it was small but it served its purpose

spacious and clean king room, fantastic breakfast, pool area was great. staff was very friendly.

needless to say, i had two very cranky kids at 5 am

kids in room next to us kept us up late into evening

best western was clean, friendly, and thorough. breakfast was

location was great , staff were very nice and very helpful, breakfast was excellent

friendly staff, good breakfast

the fitness room was just like a gym and the location was great

my kids were disappointed there was no pool. there were several big construction sites nearby.

really sure why the breakfast area was shut down, when the “buffet” was set out to pack your own brown bag

the king room was not sufficient for 2 adults and 2 kids

the bar and cafe were not open due to covid

i went in to check on a parking pass & was blown away when they offered an early check in because they had a room ready

the enclosed outdoor spaces was nice for our kids to get out and run

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

no wifi that they claim to offer

parking at the hotel available, wifi didn t work during the entire stay

wifi kept going in and out

sked about and they were vauge about when it would be

there were problems with the heat, wifi and missing tv remote - they were able to handle them the next day

hotel had everything i was looking for: free breakfast, free parking, pool and hot tub, close proximity to downtown

allowed for early check in.

everything was wonderful the kids enjoyed themselves

rooms a little dated, but very clean. construction next door woke the kids in the early morning.

in room, polystyrere cups in room, no ability to buy deoderant in hotel or anywhere walkable, gym air con often off and room hot, polystyrere plates and cups at breakfast, no raisins for

not good when you have little kids

my kids were terrified to continue staying there

it's about an 15-20 minute walk to the arch (with kids).

of town a few hours earlier than expected, so while on the phone i inquired the possibility of early check in, which the hotel accommodated

enjoyed the indoor/outfit pool, jacuzzi and gym

biggest perk is the breakfast

was nice, kids loved the indoor and outdoor access

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and friendly staff

room is large, the kitchen was excellent, loved the sofa

service , nice front desk , breakfast very good, they have swimming pool, gym , washing machines , nice view , bbq

breakfast was good

the shuttle service took me to barnes hospital (my father had open heart surgery)

(kids 1, 4 &

the roof top bar is a view of the city never before experienced

the rooftop bar was fantastic as well

the rooftop bar and view is insane and the colored rooms are really cool

the decor & theme were magnificent. roof top bar was awesome and had a great atmosphere

staff of the roof top bar was not friendly. we waited for 20 minutes and was never greeted.

the pool was a little chilly but so great - perfect for playing with my kiddo

wished they had a hot tub or tv in the pool area.

beds were very comfortable and the view was nice, the gym was also quite good with a few machines, and we enjoyed the fireplace outside

place was kept in great shape. cool games for the kids to play and keep busy. staff was awesome

everything was pool rooms were nice and clean beautiful place to stay

we enjoyed the pool and the gym

breakfast area closes a bit early for us

kitchen staff, desk staff, housekeeping staff

my kids love making their own waffles

hotel breakfast buffet was very good

the shared kitchen space is extensive and allows one to prepare almost any meal

liked that it had a kitchen and a coffee maker and small refrigerator in the room, plus free garage parking

clean comfortable affordable... has central kitchen.... fantastic staff

gym, spacious lobby, kitchen and hot tub were great

well stocked kitchen, a large room to visit and unwind, and close to barnes hospital, exactly what i was looking

the gym was right on our floor and looked out over the city

room had no grab bar in shower or mat for bathtub to eliminate slippery tub floor

my wife and kids had to sit in the vehicle for almost 2 hours

however, at the breakfast bar i received a breakfast sandwich, but the attendant didn’t heat it

liked the near by facilities, restaurants, bar n' grills

friendly staff, clean, good location off highway, good food options, early check in

breakfast and kick-back options were very good. clean rooms with comfy beds.

the free breakfast and 5:30 kickback is worth the nightly price for families that travel

great remodel. great breakfast.

great coffee and breakfast

wifi was spotty

to other places, friendly staff, clean, comfortable, light-filled, free parking, breakfast, and wifi, and a

wifi could ve been better.

wifi easy to get to stadium and zoo

we had issues with the wifi

breakfast was ok and staff were friendly

if it wouldn't have been late and my kids needed to sleep we would have left and found another hotel

have had the fitness center like it was prompted

the hotel was old and fitness was closed

the room they lived in cause all we heard all day and night was stomping and running around of kids

great amenities, gym and pool

gym was closed due to covid

pet fee advertised as $30, charged

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which is awesome on its

kids really enjoyed the hotel

the bar had irregular hours but this was understandable over the holidays

the location and the gym is nice

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs concert) and the

wish that the bar would have had a happy and food service.

the breakfast is simple but it was good and we loved the gym

free parking on weekends

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

the parking was free for the weekend in a secure parking garage

the late breakfast time was a bonus because i am not an early riser

the pool was a little chilly for me

breakfast was top notch

room size and the kitchenette. everything you need is their. real dishes too!!!

breakfast should last till 11 lol my only complaint really

the pool and the fitness center were over the top, too

location nice bar with good staff good breakfasts with good staff

beautiful lobby, swimming pool

we enjoyed the pool

pool, nice outward appearance. staff helpful and accommodating.

great location my kids love mcdonald's and the gas stations are right across the street

breakfast, convince to buses.

of smoke and my wife said she could smell a weed smell in the bed when she was snuggling with the kids and they moved around and one bed had burn holes in the blanket

there were kids above us and they were loud there was no bath towel on monday morning.

tile floors, could hear kids above us running around, ask for the top floor.

pool was not the best, no free breakfast.

too many people in bar area when you first walk through doors to check in.

to use pool or gym facilities

they have a 24-hour gym, an indoor and outdoor

my only compliant is the restaurant and bar were closed at 8:00pm on a friday night

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

but other than that, my husband enjoyed the bar downstairs

chose because felt it would be safest option with kids

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

kids enjoyed the large room and space

the property is nice and the bar is great!

breakfast could have been better...

i like everything staff cleansing the pool

it was well kept in common areas especially by the pool. and courtyard

someone stole my laundry and they said the cameras don’t work

hotel had an excellent breakfast and very clean rooms with a well laid out cute hotel for a budget will be back

no pool is disappointing

should of had breakfast

wasn't any breakfast

great comfy bed and nice and clean room. breakfast was great...i had a waffle!

on the ceiling and when we woke up in the morning we found ourselves in the entire room and a pool of water the neighboring room was leaking through the floor and soaked our entire room with

clean and full kitchen

there in a kitchenette in the room, which did come in handy

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the guest laundry

i really enjoyed having the kitchen and spacious living area

furniture was nice, kitchen was nice, bathroom clean and bed was comfortable

wifi worked the first day and then i could not connect to it again

low incidental fee and allowed me to pay cash. fast and complementary wifi.

room had several things broken, wifi did not work very well and the furniture was huge and bulky without drawers for nightstand or

charge for wifi inside room only

hotel was in close proximity of restaurants, offered free parking and wifi and was overall clean and quiet

yelled and screamed at kids and a pregnant lady which sent her to the

wife and kids had to sleep in truck while i spent over 5 hours trying to get a

it was a nice room, but definitely not what i wanted for my husband and 4 kids.

it was open for a late check out

the rooms could really use a mini fridge and microwave, especially traveling with kids.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

machine & laundry were broke the first night

it was a good experience enjoyed the breakfast and the bar

the room had a door separate from living room, and it had a full kitchen.

the pool with the exception of it not being heated and the kitchen

breakfast options were enough to be full, the lady with the long blonde hair was so sweet

this hotel had the best deal on a room with a kitchen

free parking and free breakfast .. very clean restrooms

pool and gym were clean

breakfast sausage was not good.

hotel was clean, staff were friendly, breakfast was good, and it was in a convenient location.

everything didn’t make breakfast but i still enjoyed the stay

excellent room and great breakfast.

they also had continental breakfast for us at 4 a

timeliness of the shuttle service to and from the airport was excellent

didn't eat breakfast

shuttle on time(think ramona arranged)*the and driver friendly too

the shuttle bus was on time and the driver was nice and the rooms were spacious

i loved how modern the room was and the underground burger bar was amazing!!

close to airport. reasonable rates. free parking and airport shuttle.

great location, friendly staff and the female shuttle staff was excellent!!!

pool was kinda small