the wifi was good and strong

fast wifi overall enjoyed my

very good value for money, excellent wifi, quiet, peaceful.

and the wifi never worked but they were trying to fix it

lovely design, nice garden, central, quiet, nice team, fast wifi. no complains.

- the wifi was extremely slow

good location, clean, decent wifi, ac, water tank in the lobby always available..

wifi was poor and intermittent

wifi worked, water power was fine, place was clean

good aircon and wifi

were unwilling /unable to communicate by phone very poor wifi in room very basic breakfast very sparse

wifi was ok, not the fastest but most of the time it was good

wifi didn t work very well in my room, and the sink is outside the bathroom in the communal

very close to the center. easy access to the room. the room was very spacious. good wifi.

place is run by a friendly knowledgeable woman, had good wifi, a communal kitchen/fridge and water refills

clean, new hotel in a very good location. nice pool and secure parking!

we arrived the pool was unmaintained and dirty, so we couldn't use it right away, but the staff did a good job

the pool was nice

clean, quiet and with a gorgeous swimming pool

location, really lovely, friendly, helpful staff, facilitated an early check in, provided great recommendations for area, rooms are clean and spacious

would really recommend staying at casa san roque also with kids

friendly staff that went out of their way to help us (i needed to get some laundry done urgently, and they did not hesitate to help me- they took my things, brought it to a

welcomed by the owner who was very kind nice swimming pool parking good location

roomsize, great and clean bathroom, good wifi and a nice roofterrace

good location clean room enough space good wifi

constant noise from traffic and a construction place next to the hotel. wifi was not great.

only wifi didn t work sometimes, but for us it wasn t a problem.

good wifi and free parking off the street

the wifi was strong

unexpectedly great wifi

wifi was excellent

great location, excellent wifi

also the wifi worked perfectly

great wifi connection, quiet ac

every day the wifi went off, sometimes for half an hour

just 300 meters to ado terminal, specious ckean room, good wifi,, nice hot shower and fair size

wifi was very poor

poor wifi blind rooms

the pool area is very inviting, clean bathrooms

the pool and hanging out area is super nice

staff is super friendly and the pool area is very cute

it also had an internal parking

considering that there s a pool and visitors might travel to cenotes, there was absolutely no space to hang towels or other

didn t use the pool, but it was popular and, despite being adjacent to our room, was not a problem with noise

the hotel has two parking areas

the hotel is very pretty and has a lovely pool

the courtyard with the pool is lovely, the staff are friendly and responsive, and the location is only a few blocks from

hotel rooms upstairs face the parking lot on one side, and there are lights all night long, so if you like dark, darken your room

the wifi is the main downside

only thing was in our the wifi signal of the wifi was very weak so it was not possible to connect, but in lower rooms it was

wifi didn t work at all in the room

thing was no wifi in my room

wifi was weak in my room.

the room is comfortable and nice good wifi well located ( ado and the (-)downside is wifi not working super well in the rooms, but you can sit in the common area if you need (-)the wifi connection wasn't very good in the room. (-)wifi not work in the rooms (+) helpful staff and good wifi (-) wifi didn t work great in the rooms (-)wifi was so bad it was unusable (+)location. friendliness. beds. air conditioning. ceiling fan. wifi ok. (+)of the receptionist, free soap & towel when checking in, wifi,small locked cabinet for your valuables

no matter how hot, the courtyard always seemed to have a pleasant breeze, and shade by the pool

pool -no water in the bathrooms, no showering possible -bad communication -checked out two nights

rooms are very comfortable and the pool is quite nice

is perfect, around the corner of centre, but in a quite street, the pool was nice, the hotel is clean and good value for money

pool was not very clean

lovely hot shower

wifi was a little slow but acceptable/functional.

dsend after travelling through many places without) strong wifi short taxi ride to cenotes, we saw 3 out of town but you could walk to zaci in 5 minutes from

wifi

big, airy rooms, and great wifi throughout

the wifi didn t really work in our room, so i had to take calls for work by the pool - the pool was

location, good wifi, friendly staff, good air conditioning, dry dark rooms at night

wifi super poor, one day was no internet at all just the day we needed to book our next

they need to upgrade the wifi.

location parking easy on road

wifi not great in the rooms but really good in communal areas so not a huge issue.

the only problem was with wifi... it was really weak

very poor wifi, and only accessible in lobby. that's why it's not a 10.

wifi is not available at the hotel room, which is essential to plan your tours during your stay

hot water, consistent wifi with friendly and helpful staff

very nice new hotel room are clean parking in the hotel main area

excellent location, comfortable room and nice pool to relax and cool down

bar was closed

parking in the courtyard of the hotel

rooftop swimming pool, parking, nice room with good beds.

wifi problems, hot water didn't work, breakfast was ok, but the variety of what was included was a

th a weak signal) and sometimes it didn t even

surprisingly good wifi connectivity that i could place a stock trading in time

wifi was spotty

wifi is acceptable, but it can sometimes be spotty

the style of the hotel is very nice the wifi is top

the wifi was a little unreliable inside the bedrooms but fine in the public areas.

beautiful room & courtyard. staff very friendly. excellent shower & wifi.

the wifi was strong enough for us to have calls and do our work on, which was very important to us

great wifi

poor wifi in the room.

water pressure in the shower and inconsistent wifi - though the staff did offer other wifi codes to help with this

wifi had issues..

wifi isn t good, the hotel needs renovations it s in the best locations

some small things: wifi worked but was a bit slow and patchy

wifi only in lobby unless you stay in rooms close to lobby. no coffee

smart tv with netflix when wifi is working

wifi was absolutely terrible

wifi was really bad

water only in the morning very old and tiny tv, bad signal too very slow wifi, sometimes no connection at all dark rooms due to small windows & dark

hotel was gorgeous, the rooms were large, comfortable, clean, the pool was refreshing, and the staff was so helpful and accommodating

hotel bar vibe was not as welcoming as we expected

noiseless air conditioner the location the free parking the cleanliness the common areas with comfortable chairs and

easy parking

hotel has a pool with a bar and restaurant

good wifi in the room and shower was very good

wifi but kept my children in tune with us during dinner so plus if you look at it that way

wifi basically non existant

wifi wasnt good

slow wifi. and pizza in the restaurant is so so even though they have proper pizza oven.

in the room, very nice people in the office, very informative people, very helpful good wifi (ask the front desk for

location, economical, friendly and responsive staff, helpful recommendations, parking available directly

but clean rooms, air conditioned, free parking, 10 minute walk to the main square, nice courtyard and fairly quiet for being right off the

good parking. small fridge

clean room, ample parking spaces, walking distance to centro

room was great and wifi was fast, so good place to do some home office

our room was clean, comfortable, and spacious; the wifi worked well; breakfast was tasty; hotel staff spoke excellent english and were friendly and

storm knocked out the wifi for a day and a half, the hotel rectified this as soon as they could

gated parking also available

there is also parking spot

secure parking

free parking off the street

pool was perfect for cooiing off in the heat of the afternoon

the staff were helpful and gave us some good recommendations for food, laundry and cenotes

big affordable rooms, plenty of parking space and super helpful staff

the garden area is nice and peaceful but be careful of the ants around the pool

clude picture of where you need to be, and include

the staff were friendly, we did some laundry and it was done within 24 hours and only cost 100mxn

tpicking here!)

great location. free parking nearby.

the room was big with a comfortable bed, good wifi, the bath room clean and with hot water

the wifi is not so great but adequate unfortunately a thunderstorm blew out the wifi

was limited selection available on the tv, and it kept crashing because i think the wifi wasnt quite strong enough

- friendly and helpful staff - free small breakfast offer - good cleaning - decent and reliable wifi - location: at a short walk from city-centre - very nice pool

after a few days on holbox, this was just the tonic: perfectly clean and cool bedrooms, decent wifi and a really nice pool area to hang out in at the back of the hotel

the wifi was unstable.

solid wifi and private parking lot just across the road

the parking and wifi were also a

wifi, price fair, but no breakfast and our room was in 1st floor which in the mornings staff was

much actually, only their netflix did not work and the wifi signal was not always that strong

excellent service. perfect location. off street parking.

has a parking

excellent location nice design private parking

location is 2 min walk to main square and parking was great

parking in front of the building

a tiny detail- our room was round the corner, so wifi signal was a bit low, but i loved the hotel

wifi could be more better, but it s okay

nice shower, good beds, great wifi and television with netflix

wifi was poor

very nice room very modern and fancy, wifi was perfect, super nice staff, very comfortable all around

wifi was also a little bit patchy at times, so definitely somewhere to stay to relax and enjoy

the wifi was working properly, too

room service, gorgeous stylish rooms, generous bathrooms, natural organic body products, good wifi, free parking and friendly staff offering thoughtful touches during my stay

wifi spotty inside the room

the wifi was terrible 4

wifi connection was not great

wifi was a little bit tricky, sometimes good, sometimes bad

wasn t a mini fridge in the room and the wifi didn t work in our room

the only issue is that the wifi was subpar in my room, but it s a minor complaint, considering the excellent price for room

the first room we were in the internet) wifi was bad

free private secure parking was really handy

parking was easy and the manager jose was more than helpful to provide us with city instructions,

opened there are small things that don't run smoothly and can be improved: the cushions in the pool area are losing material

the food there is delicious, with a very generous breakfast in the morning the staff are all very friendly and attentive, they helped us with

from the warm, professional welcome at the reception to the attentive, thoughtful care during breakfast

also, wifi signal was weak, so couldn't do work

wifi is slow.

wifi worked well

the wifi dropped in and out quite a lot in the room.

the wifi wasn't the best

a few more sun lounges around the pool, wifi needs to be improved

the wifi at the hotel works well, we did not have any issue

everything was amazing, comfortable, good wifi, pool, location, helpful staff.

wifi in rooms could be touchy, though worked great when it was working.

and the city center - private parking - helpful english speaking staff - rooms with tv, bathroom, wifi and air

my kids said there wasn't much water pressure in their room, but ours was fine

i recommend visiting the rooftop as it has an amazing pool there

a bit late

secure and spacious parking

the location was excellent. clean room, nice pool and really nice staff.

the biggest issue was the poor wifi signal

wifi/internet had a problem where it would stop working randomly every 10 minutes or so

wifi wasn't great but was good at the adjoining cafe next morning.

wifi was only in lobby

only thing that i didn t like that isn t even probably in their control was the wifi kept dropping

they have a pool but like other people said, it's really small

our room was incredible, the plunge pool was just outside, the garden was beautiful and the shared kitchen a brilliant bonus

beds in

bit busy for parking and the tree in the back needs a trim

great double bunks for the kids

wifi poor quality

great wifi, simple breakfast with eggs and fruit, and easy street parking

pool looked a bit iffy . continental breakfast was very small. wifi was fairly weak

good wifi coverage in the bedroom

wifi a little slow and breakfast that is included is small

rooms tastefully decorated in the mayan style, a well maintained garden and pool area and bar

lovely pool and roof terraces too and the rooms are spacious and very comfortable beds

the food incredible as well as the bar service

the restaurant and bar are beautiful and the hallways, rooms and exterior are carefully designed

the pool area is excellent and all other facilities

wifi was not good,

one thing to keep in mind is that we found wifi to be a bit spotty - but we did not find this to be unique to this hotel, and it didn t

i read reviews about poor wifi connection but i had no issues with the wifi speed and connection

firm wifi connection

wifi was very slow: sending pictures didn't even work that well

wifi was horrible

good wifi

wifi, parking, room

bad wifi

big room all to yourself with kitchen, shower, big bed, tv, wifi, etc + nice quality standards +

room was located in the upper level and the wifi didn t work there

the wifi service wasn t so good in our room but according to the location of the router other rooms

the wifi was good too

everything great apart from the wifi which was terrible.

there was wifi in the room

bad wifi.

the room was tidy and the wifi was reliable

slow wifi

wifi was spotty

the wifi doesn t work at all

wifi in the room wasn t the best so it was not possible to work on the laptop (or dinner if you miss breakfast), specious room, large shower with very hot water, good wifi, drinking water available (+)it was very clean. host super nice. delicious breakfast and excellent wifi. (-)poor wifi (+) + facilities great - free drinking water, wifi that actually works, air con that actually works and showers with hot water (+) wifi was also good and accessible from my room, i didn t try to stream or video call, but (+) strong wifi signal, nice and helpful owner, delicious breakfast, comfortable bed, hot water in the (-)wifi was rather slow (+) welcoming and still smiling hosts, breakfast, good working ac and perfect wifi connection

nice owner and the super breakfast

breakfast is enormous nd included in price

central location, very nice owners, had ac, free parking and fridge

free parking on site so great if you re hiring a car/scooter

wifi barely worked just enough to download email but little else

rking directions, wifi, working safe, clearer breakfast instructions, etc)

wifi was almost non working

wifi terrible. staff need some training in guest services.

hotel but more attention to details and staff help would go a long way

sometimes the wifi had problems.

excellent wifi

plumbing fantastic, comfortable beds, great wifi, lots of towels, great shower, large room, refrigerator

wifi was a bit weak from our room.

there was only one minor point, in room 9 the wifi was to weak, so we used our mobile data.

nice hotel with a patio and pool

lovely decor, pool, outdoor garden, rooms that are big, comfortable bed, bright

good size with a hammock , balcony swimming pool view , near to the center and bus station

it's close to everything but not too noisy, has a lovely little pool

the rooms were beautifully furnished and the balcony looking into the pool was great

location, confort, facility, pool.

the swimming pool was nice and well kept, even if a bit cold

swimming pool at night was such a great plus

24hr kitchen was great

very comfortable rooms, and i love that there was a pool and also a communal kitchen to use

clean room. wifi is good. 10 mins walk to centre

good wifi

wifi was super fast

the wifi is pretty good

very clean, strong ac, fast wifi

the staff was very friendly, great breakfast, wifi, location and showers.

was fine, wifi service was almost none existent

wifi reception was good

good working airconditioning and wifi

wifi issues

beds are very firm for us, woke up with sore backs! wifi never worked in room.

no wifi

the wifi was not very good

clean the beds were comfy and the room a good size the grounds are very nice to walk round the wifi was very fast but would frequently

also a great breakfast restaurant- bad wifi- but thats ok

beautiful center garden, quiet, comfortable rooms with good a/c and wifi

wifi works only at certain points, e.g. better on the couch than the bed.

rain one day, so had to stay in after our late lunch and i watched movies on netflix--the wifi worked perfectly

wifi wasn't working

once a lady showed up she was a little rude i would say and there was no wifi available to pay with card, cash only

no big issue, just wifi sometimes lagging, but its just minor thing.

wifi sometimes not working well in room 6

wifi worked well

the wifi was also very good both in the room and by the pool

wifi, ac, rooms, and pools all were clean/functional and made the stay relaxing and comfortable

location, parking

excellent value for money! spacious parking and a nice room.

you get wifi everywhere

the wifi was weak in some area.

staff were really friendly, wifi was good and breakfast was good!

wifi connection in our room

the wifi was not working perfectly the first night, the next day it was working way better.

excellent wifi/internet/network throughout (did drop once, but soon up again after being reported)

ld water in winter

large outside area with pool

it is.not far from the center and the room is ok plus there is a swimming pool

very nice staff and pool

it had excellent wifi

hotel offered 3 most important stuff when i'm on holidays: comfy bed, hot shower and stable wifi connection

old mexico charm, spacious rooms, good a/c & wifi

great air con, wifi was good, super big bed, nice spacious room and terrific staff

good working wifi

our whole stay, the wifi did not work in the room and we had to go to the restaurant to use it

internet right inside your room you d be a bit disappointed, but there is fast and stable wifi in the lobby and on the patio next to it, so even video calls wouldn t be a problem

a whole lot to say about dislikes, but the wifi definitely wasn't the best and was hard to stay connected in room 11

poor wifi very noisy room from people staying on the swimming pool

was a little difficult to work in the room, since the wifi reception was quite bad there

the breakfast was also good

large, comfortable room, wonderful host, nice swimming pool, with tasty breakfast options

no choice of type of breakfast, but the breakfast was nice!

very nice rooms and pool. conveniently located.

nice breakfast and valladolid is great too

room -good wifi -good tv in rooms -nice outdoor space -cheap -secure but also in a bad area -best shower i

wifi and aircon were excellent

wifi didn t work in the room. towels were ripped.

the ac and the are good and the wifi is also stable

very noisy, only 4 parking spaces.

no wifi in rooms, just lobby

wifi only works in the reception

wifi doesn't work well

the wifi was basically non existent, because it was so slow

wifi could be better

also had good wifi, television, prime, youtube etc

wifi worked great

location at the edge of town. gravel parking lot. the pool area was strange and not inviting.

large clean room comfy bed good localisation with free parking

people, nice swimming pool, rooms and bathroom are spacious and clean

everything except the wifi

problem with your wifi connection in the room.

bad wifi signal but i guess there's not much they can do about it.

had some wifi connection issues when in the room which was abit frustrating, but nothing major

wifi could be better

private free parking

easy checkin - parking - location

very spacious rooms, perfect for family with kids

the ac worked well and the beds are small but comfortable

free private parking was a great plus

wifi was terrible and the hotel did anything about it

wifi didn't reach my room

poor wifi in the rooom.

then only thing was the wifi reception in our room. everything else was wonderful.

wifi was quite unreliable, one day it worked, but the second day it did not work at all

the outdoor area it's so beautiful, peaceful and lovely pool to cool down (you will need it (+) great pool and very comfy beds (+)water of the swimming pool remains cool even under 32 c degrees outside (+)clean house - nice garden with refreshing pool - great host with usefull hints - quiet and safe neighborhood, close to the center of (+) beautiful small outdoor patio and pool (+) the pool area was a great little oasis from the heat (+) the pool was a great place to cool off and the bedroom air conditioning worked perfectly (+) the patio with pool was so beautiful that it was hard to leave it, charming, wonderful garden, great place to rest (+) quiteness, good facilities, large comfortable beds, swimming pool, nice nabourhood, a couple of good local restaurants in a close walking distance (+) we loved the patio with the seatings, avocado trees and a very nice pool

there is a parking space on the premises

location is ina quiet area, plenty of parking upfront

plenty of parking

clean, wifi and ac working

rooms are big. beds are comfy. wifi works. everything worth the price for a one day stay.

good wifi in the common areas

staff was outstanding strong wifi hot shower

the wifi was brilliant-fast and we could stream tv-great when we have been on the road for 2 years

the pool was clean and refreshing and wifi was available poolside

breakfast was perfect

- secured parking for your car

- breakfast with many fruit

parking was a little tight, but we made it work

th a non working pool)

were quite comfortable, spacious garden

nice swimming pool

it was nice to relax on the terrace or by the pool

there should by be better surrounding around the pool.

liked being out of the cities, with a helpful family, very convenient parking, private bathroom, variety of furniture, use of their swimming pool & patio, private

beautiful and calm atmosphere with a swimming pool

family, very convenient parking, private bathroom, variety of furniture, use of their swimming pool & patio, private mini-fridge, optional morning tea with host, and modern & fresh

the room was very spacious and the pool area was a great place for us to visit and enjoy our company

property, room was so clean and comfortable, pool was glorious, and staff was so great

bed was very comfortable, wifi worked ok

very good security, wifi, hot water and a/c

calm of the property in the middle of magnificent vegetation, the conviviality of the poolside bar where you can meet at the end of the day to chat with harry and other travelers were amazing,

we really enjoyed harry s bar tunes though, and his breakfast was one of the best we had on our 2-week trip

clean, secure parking, quiet location with a beautiful garden

great setting for kids, so much to explore

the pool is really nice

this historic hacienda are exquisite with a museum, restaurant, chapel and an incredible swimming pool

easy parking

- the pool - the room - the garden - the staff

the pool is there for you

the beds and bath and pool were fantastic. the location was quiet.

location, you feel like sleeping in the jungle, there is a clean swimming pool and a lot of hammocks

had to ask for making the pressure higher through whatsapp and they magically did it :)) free parking, free cold drinking water