pool a bonus breakfast was lovely wifi in all areas room was huge, two double beds and a single

several hairs in bath. had to ask for wifi code.

wifi password was not offered to me on arrival

wifi was included, found the password in a bedside drawer and some interesting info on the building

shower/bathroom could have been cleaner the wifi password should be in the rooms or more obvious on

only the fact the bar had to shut which was fair enough

lovely bar area and super friendly and helpful staff

fab bar and great menu in the restaurant

hotel, modern decor, nice bar and restaurant, friendly staff, lovely bedroom overlooking river

they even produced a blanket for me when the evening was getting chilly and we were eating in the bar area

had to leave before breakfast served from 9

the bar staff were very friendly and nothing was too much trouble

breakfast was very enjoyable and, as with our evening meal, the staff were very helpful and

maisie was allowed free access in the bar area, even going lead free when having breakfast in the bar (they would have arranged a

early check in and on site free parking were a bonus

breakfast was very enjoyable - everything locally provided and you could tell by the taste

special thanks to rumi at the spa for an excellent massage… i’ll be back

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

rooms, great facilities & grounds with lots of things to do with kids

pool was a bonus

the food was incredible both the evening meal and my breakfast, full of flavour and cooked beautifully

we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

breakfast yummy

from the bar were a bit disconcerting as i wanted to go to bed early

a lively, friendly atmosphere in the bar and beer garden

the only problem was the wifi

of info in room eg no wifi password, no local information, no meal times

secure wifi was strong, enabling me to work uninterrupted

in bath or bradford on avon for its great location, superb food for dinner and breakfast, good wifi and ample parking

good wifi signal and decent speed/service with isp

bbc stations) and free wifi was not good at all

wifi was good

comfy, big room, quiet, comfy bed, friendly staff, bluetooth speaker in our room, wifi, good location close to bath, lots of parking

there was decent wifi

not happy with the tv reception

the wifi from the pub doesn t reach the rooms.

wifi not working on the day unfortunately

wifi signal was terrible, rarely above 1 bar

excellent wifi

no tv in room but the wifi was good

staff, nice warm hot tube to relax after a long day in bath, sauna and swimming pool, good wifi, big flat screen tv

wifi in the mews wasn t working, though the team kindly moved us to a bigger room in the main

good wifi

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

was expecting a mini bar and snacks in the room but surprisingly there weren t any

the wifi didn't get that far, and we couldn't get any network either

wifi wasn't quite up to my zoom call

shared line, so it was more to do with the app) but mobile

wifi was a little slow.

wifi worked well, and drinks and biscuits in the room were appreciated

the bar and restaurant were lovely, the room was great, and the staff wonderful

fantastic breakfast

breakfast and dinner were excellent

dinner with plenty of choices; outstanding full english breakfast, friendlt and obliging staff

lovely quirky bar area

there was excellent breakfast included, the bus for bath left directly outside, and the town is very cute

excellent dinner and breakfast

either way it would even have been too cold for my kids

breakfast was super tasty and well presented everything about this hotel was 10/10 absolutely spot

breakfast was also amazing

comfortable beds - spacious room - beautiful decor to room & traditional bathroom - early check in - free parking with plenty of spaces - quiet village - lovely open lit fire to pub -

worked very well because i belong to a bat group and we were doing netting and trapping at bath golf club which was only about 20 minutes away

kitchen and bathroom were modern looked like they had been recently upgraded

little kitchen area was very well equipped and the thought and care of leaving milk and tea coffee and

location was great, the room was lovely, they gave us a room with a small kitchen as we weren’t having breakfast which was really kind of them and even let us check in

good range of choices for breakfast

the breakfast is amazing, smoked salmon benedict and a full english for the second one

staff and convenience of room/car park/restaurant and bar all in 50m radius

we have breakfast included which was very nice and good variety on menu

service and breakfast

good bar and a great sunday lunch

food, bar and breakfast. room good but bathroom cramped.

good food choices for the family in the bar / restaurant

we had dinner in the bar sat next to the fire and xmas tree

from the chef to bar staff everyone was great and made us all feel very welcome

wifi not great, but not the end of the world

wifi rather slow, and my o2 mobile signal was poor

wifi is free and good strength

free on site parking next to property that has cctv

cottage and the host were superb. easy parking and great walks nearby for dogs.

ours was a duplex room with two single beds at the top for the kids and a double bed down below

the young man at the bar was very helpful and took my order for a small cheese board which left for me in my room for me

not a bit.warm bar rooms.cossy restaurant.

great accomodation and location. super staff especially with little kids. had a great time!

family bedroom was very exciting (kids loved sleeping in the attic area

stayed 3 nights, i found breakfast choices scarce, shower poor, wifi slow, windows single glazed, heating not steady, it turns off between 3-7am and it gets very

wifi excellent

inadequate wifi

ample parking and extensive grounds

about dinner reservation was told there was no room for any reservation in the restaurant or even room service and that they were fully booked

the place was wonderful excellent stay staff really friendly loved the golf course

hot tub, living room fire. kitchen bedrooms bath.

no dining or bar facilities in the hotel

still old, no bar or restaurant in building

service for the breakfast wasn't very good at all , it was at the golf centre so not within the accommodation

bed comfy,home made bread made amazing toast, good wifi ,very important these days

15 minute drive to bath. had a kitchen and utensils. space for your bags.

fitted out, apartment with kitchen and well fitted bathroom

kitchen could have been better equipped

i would have liked more light on the kitchen but that is not a big issue

beds and decent sized place that had all kitchen facilities along with ensuite bathroom and good wifi

central location fresh bread on arrival a nice touch friendly hosts good wifi

bristol + problems quickly solved / hosts easy to contact and friendly + onsite parking + free wifi was great + mattress protector + well stocked kitchen + local shop really close + info about

the wifi was good and the local information provided was useful

loved little kitchen with table i could work on

wifi is fast

the living room tv wasn t connected to wifi

wifi not good and lack of free view on the television s but ok

place was spacious and the kitchen was perfect for preparing a full course meal

plenty of space, well equipped apartment with comfy beds and modern kitchen facilities

dogs in the bar area.

welcome from the member of the bar staff who doubled up as a receptionist was so friendly and courteous who led us carrying my

- the most welcoming and lovely staff and great breakfast

presentation of room, the downstairs bar and dining facilities were exactly what we had hoped for during our stay in bath

food was great, breakfast and dinner alike with great beers and even treats for your dog

large living room and kitchen with great facilities including a nespresso machine and sky q

the kitchen utensils is not good especially the frying pan is so bad

home, great layout especially the lounge and kitchen/dining floor

comfortable, clean, beautifully decorated, comfortable beds, lots of space, excellent kitchen facilities, speedy wifi, and very helpful management

the big kitchen with full kitchenware and wonderful living room.

the wifi was available but found it hard to connect in the basement room.

wifi was good

reliability of the internet wifi was very poor

rooms

nsidering that its a 250 yr old building), nice open garden for kids to play, strong wifi, good breakfast and located within 10 mins walk to bath center

wifi didn t work in our

wifi didn t work in our room and there was no mini fridge

no wifi it had not been working that week we stayed

wifi was easy and problem free

the wifi is free but wouldn't work

wifi kept dipping in and out, wasn t good connection and tv was very dated.

the wifi was extremely poor throughout the hotel.

free wifi

wifi is not very good at all, some areas of the hotel you cant get it at all, others you sign in

wifi was spotty in our room

wifi was painfully slow at times, unfortunately

wifi was poor and no parking available

comfy beds, clean bathrooms, good wifi and television reception

wifi is not really good

wifi very poor

the golf tips were also appreciated

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took advantage of

signal so i couldn't really watch it because it pixelled and the sound kept dropping out also the wifi has a weak signal

wifi didn t work but that s a minor issue

very poor wifi in the

prices were very steep. wifi wasn't the best.

nice view of the valley, nice beer garden, love the sleep spray and hand sanitiser gel, strong wifi

the bed was very comfortable, and the wifi and tv worked well

was great, really unique as it's in the vaults of the building, but would be good to have wifi in there to stream

room themes were cute. nice bathroom. comfortable bed. free drinks/coffee in the room free wifi

location, clean, very comfortable, beautiful room, big tv, great wifi

the wifi wasn t working and the tv didn t have any streaming services.

room clean and airy, great bar and seating areas, inside and out free parking a real bonus, easy access to centre of city by

spa bath did not work

there is also a nice bar with a wonderful view

the breakfast was overpriced, the eggs were terrible.

fantastic views very helpful staff very good breakfast .

perfect location; great staff and accommodations. breakfast was a bonus!

appreciate the complementary drink in the bar as it was my birthday

very nice residents lounge / bar on the lower ground floor

we did not use the bar and courtyard area, but this looked a very pleasant space

a bar in a hotel has got access to a lovely little garden

wifi spotty

would be really useful if wifi info was printed out and left in bedroom

wifi was challenging.

the check in process didn't tell us anything about the wifi, times of breakfast or show us up to our room

wifi was good and there was a desk for working

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

location next to sally lunn’s and close to baths, spa and abbey

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

great staff, enabling early check in and storing luggge while we explored

she also allowed us an early check in as room was available

good position for bath and surrounding areas fantastic restaurant food and a excellent breakfast staff were very

lovely scenery around us, a nice breakfast, friendly staff particularly at breakfast time, loved the dogs around us too - an added

breakfast was traditional and home made

the breakfast was good, with a great location to eat, sitting on a terrace, in beautiful gardens

clean comfortable great facilities tasty breakfast friendly hosts and staff

wifi in our room didn t work at all

the wifi didn t work properly in the coach house rooms

they provided a free wifi and other facilities for the guest in hotel area

was so spacious and relaxing with a super comfortable bed, loved all the touches from the radio/wifi speaker, the vinyl player, the chandeliers

the wifi passwords in each room, it seems you ve updated the password since printing the brochures

weren't told what the wifi password was so we just used our data instead

the wifi wouldn t connect

the wifi was also patchy at best with it not working for hours at a time

kitchen shuts early and poor wifi - but great curry round the corner so no issue

the wifi was unreliable at times, but that's an issue in bath in general!

the self-service laundry is available on site at no charge

impeccable location opposite thermae spa and in central bath

fresh towels offered daily and access to laundry facilities was a bonus

right by the thermae spa and roman baths and all of the shops just around the corner but it is so peaceful and quiet

the apartment was a lovely place to stay, very quiet with fabulous facilities & amenities - great kitchen area with milk & bottled water, tea, coffee, etc

the wifi was free it wasn't working so they threw in the parking and a bottle of champagne

wifi connection was not working properly at times as room was near to lift, was affected by noise

wifi was also good which was particularly appreciated by my son

wifi very slow. great if you want to get away from it!

wifi is stronger than many other comp-set

superb air conditioning in room, free bar with biscuits, beer, water & coca cola, excellent wifi, lovely afternoon tea in

free wifi is quite slow

it is, when can you use complimentary spa/ do you need towels/bathrobes, do you change there, and wifi password

2nd floor) was not that good

room was cosy qnd beautiful , the bed so cosy and nice complementary minibar, coffee and tea wifi was good location was excellent

and very clean - the decor and furniture were very dated - the bed was very comfy and continental breakfast had a good selection

comfortable and spacious room with comfortable bed and lovely view. great breakfast.

the bathroom was small. a modest bar in the hotel.

we enjoyed the breakfast, and it was ready at the time we requested

was given early check in at no extra cost and was able to leave my car all day

honesty bar was a great touch and not expensive

lovely facilities...beautiful features...amazing breakfast and best coffee so far in england.

all the stairs especially in pjs on the way back from honesty bar lol

the breakfast was excellent

location is perfect. quick walk to bath spa railway station and the city centre

wifi didn't work

free wifi

had trouble connecting to wifi so used own mobile hotspot.

decent tv and free wifi

comfortable bed with excellent facilities eg fridge, wifi, good service from friendly

is nice and interior is gorgeous all staff are very friendly and professional breakfast is very ver

everything done to perfection- service, breakfast and room

the bar & restaurant is quite expensive so went into town for food.

we didn't stay for breakfast but we did have drinks at the bar in the evening, they were lovely and well priced

did not eat here but had a night cap at the bar which was horrendously expensive to the point of being comical

huge bed, really well equipped (tea/coffee making facilities, fridge, safe, desk, armchairs, tv, wifi, complimentary water and fresh milk) (-)there were issues connecting to wifi which meant we couldn t access room service information (+) room was spacious, had everything i needed, comfortable bed, proper desk, good wifi, tv, shower, etc (+) the room was lovely, very comfortable and clean with good wifi (-)wifi not great in some areas (+) the free parking was safe, and free wifi was good (-) at dinner, the payment machine did not get wifi at our table seated in a glass sunroom feet from the main bar lounge

the conservatory bar and restaurant staff were exceptional, particularly dobrinka and rosie, as they were so

gravelled area in parking area definitely health & safety hazard in the dark

a spa would be good, and the gym is a little small, but perfectly functional

room service little slow and a bit chaotic when ordering as it seemed there was lack of staff so

breakfast was amazing

breakfast very good and lots of it

the gym was nicely equipped and the breakfast had a variety of

great position, nice staff. good breakfast. clean comfy room i liked and used the little gym.

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

to pay for just the basic wifi seems unreasonable personally, especially at a 4-star hotel in the modern-day

wifi could have been free and easier to activate. but not a deal breaker.

d floor room).

the breakfast is good the wifi is reasonably responsive expensive

included wifi not brilliant.

really liked the lobby area where there is a coffee bar that sells food, and a large comfy seating area

location was perfect next to lots of bars and restaurants and shops

the thermae bath spa is a 5 minute walk from the hotel

tiny little problem, we did pay for a late check out and were woken up by staff, before they realised we still had the room for around 3

value for money rooms small but adequate check in easy and our room was ready when we arrived early check in time officially 3 reception staff friendly always welcomed you with a greeting and a

they were out of a few items on the breakfast menu, which they didn’t realise until i ordered them, but they did a fantastic job of

to city centre, friendly staff attitude and welcome on arrival, breakfast, pub (pig and fiddle) next door and good service

location, breakfast was amazing, room was very comfortable and i loved all of the cozy furnishings and

only issue was that as my room was directly above the breakfast area the music playing can be heard in the room which disturbed my sleep a

central location, comfortable and a fab breakfast!

early check-in (on available room), friendly staff, large twin bed for 2, cleanliness, free wifi (+)apex rubber ducky - complimentary congratulations dessert for my partner left in our room - free wifi - beautiful room with a bath tub (i asked for this and the front desk fulfilled my request) - (-)wish the tv's were wifi compatible (-)the wifi could have been a bit better. (+) wifi good, water bottles in room, 4g vodafone and perfect aircon (+)location to explore bath on foot, cleanliness, size of the rooms, wifi connection worked well (i had to attend to some video calls), lobby facilities was great for (-) i would recommend setting them up on the wifi so people can log into their netflix or other accounts and then the tv auto resets settings (+) - the wifi was supprisingly (+) definitely set up as a business hotel good touches like free wifi and work (+) the wifi was quick so i was able to facetime home with no issues

kids and adults enjoyed so much

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

wifi was slow so it s not really possible to watch any youtube, netflix etc on your own devices

able to get wifi in the room which was a little annoying as we wanted to be look at places to go but there is a

bed a little uncomfortable and wifi dropped out quite a lot.

large tv and good wifi signal

wifi signal in basement room was terrible

there was a good choice of breakfast items and having a bar was unexpected but a nice touch

the only problem we had was we were told we had a spa bath but it didn’t work and there is not a separate shower only the one above the bath

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

very comfortable, lovely dining room and bar

comfortable bar area and food offered in the evenings

toiletries, across the street from a fantastic pub, the raven, good wifi, quiet location

wifi was basically inexistent - 0

wifi seemed poor or slow

was a bit of mould in the mini fridge, the wifi signal in our room was patchy, some design features were not that practical

get the wifi on the tv to work or the coffee machine to work in the room but only minor

we attended a wedding at the bath spa and the hotel was very close

comfortable room, location was off main area so people who visited the bar seemed to be the locals

city centre & short walk to the spa friendly staff

location for visiting the thermae spa first thing in the morning to avoid the queues

the noise can be very loud when the bar is busy but i just decided to stay up a little later and watch tv (loudly as my room was

needed to use the wifi for a meeting at 12

the wifi was a bit limited.

get the free wifi but apart from that absolutely loved the stay, room was beautiful with a lot of character and

poor wifi!

wifi was pants. my ping would go from 32 to 1,900

think the cold part of breakfast could have offered more

was 10/10 staff 10/10 decor very tasteful and in keeping with the style of the house cooked breakfast, husband rated it as the best he had tasted bed very comfy dressing gowns and slippers a

breakfast was delicious and served with a

lovely room, great shower and large towels, delicious breakfast.

outstanding room, breakfast and value

bar is expensive, but theirs a pub up the road

the included breakfast had great choices and really delicious

would reduce the bar prices and get more people using the bar and lounge area for drinks and coffee as they are

was amazing, however we paid for 1 night with evening meal and breakfast included, but there was alot of things on the menus that you had to pay on top for

excellent value as it included dinner and breakfast which was delicious.

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

the downstairs lounge/coffee bar had a great drink and snack menu

the added bonus of a mini bar if you like that

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array of restaurants

lovely public areas and good drinks in the bar area

wifi worked

wifi good

a good late check out

wifi was very intermittent.

poor wifi

the wifi was quite slow, but honestly, why spend the time away on your phone anyway?

wifi connection, our mobile coverage was bad

one of the staff members also kindly logged the tv into the correct wifi network for us to watch netflix

hotel can charge £274 for one weekend night when you can stay at the four star macdonald bath spa for £268 is beyond my understanding

room a little small as had sofa bed out for kids, but clean and had all we needed

only 10mins bus from the bath spa station

as a familly of four (2 adults+2 kids) it was very practical for the one night stay : the kids slept on the sofa bed

is our third stay whilst visiting bath spa and as always we had a comfortable stay

no toast at breakfast everything else was ok.

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

the service for breakfast was a little slow but hardly took away from the experience.

location, with a good pub section, and bar food and restaurant

the breakfast was really good

dinner could be taken either outside or inside and the bar also had an outside separate space

use of ev charging point

really nice place to stay with amazing nature around. breakfast was ok.

the room was comfortable and the breakfast superb

all the staff we encountered were very friendly and helpful, right from our first check in to the bar and breakfast staff, we were made to feel very welcome and comfortable

the breakfast was wonderful!

the breakfast was delicious and nice to have a choice of cereal and a cooked breakfast

warm welcome and hearty breakfast

bar food was expensive and could have been better, the beer was excellent, the room was spotless

awesome breakfast

television in the room, which we did understand, and at least there was excellent wifi

have liked an information sheet re wifi breakfast and booking in and out times

wifi was poor.

wifi was patchy, and no good for working online

bed was comfy and wifi was surprisingly good

our room lookiing over the courtyard bar and having a small table and chairs on the balcony was a great bonus

one of the team, lowri, was very helpful and arranged for an early check in for me which was much appreciated

the breakfast was very nice also after a few cocktails in the bar the night before

breakfast was well cooked fresh food as was dinner

it has a nice bar and garden at the back and the beds were very comfortable

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

arranged early check in, a taxi to and fro our event, clearly explained about the car parking and how to get

wonderful breakfast!

very friendly staff, good breakfast (included) and delicious pub food for dinner

prime location, beautiful room and a glorious breakfast included in the price

also a few doors along in the bistro bar where enjoyed a lovely meal & atmosphere, live band

property was character filled and really quiet despite being near the wine bar and restaurant

above their really cool bar and two doors along from their lovely bistro

we didn't have the opportunity to have dinner in the bistro itself, but did eat at bar lottie and the food, service and atmosphere were great

location, excellent bar for drinks, dinner at the bistro and generous breakfast

twin beds were like kids bed, not really suitable for adults

the bar was great

friendly, great breakfast and bar

clean friendly service and excellent value super breakfast

comfortable room. lovely big bathroom. incredible breakfast and lovely staff!

the property has good hot water and wifi and it is quiet and restful

found the wifi didn't work anywhere, and downstairs on the ground floor there was no internet connection wifi

no wifi

fast wifi

slow wifi

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

the rooms were big and comfortable , spotless and the breakfast was exceptional

lovely hotel clean room staff great breakfast a little expensive

breakfast excellent staff friendly and welcoming cleanliness outstanding rooms beautiful and very

breakfast was amazing and the room was really clean and comfortable with so many great facilities

room with decent wifi, plenty of tea and coffee, sparkling and still water

no wifi shower not working staff not helpfull

proximity to shops, parking on site, wifi.

i expected some literature in the room like breakfast menu and wifi code, although i did discover that the wifi was unsecured and didn't require a password and

wifi and the poached eggs were good

warm welcome, great breakfast, great location

like a barn conversation, did not expect it to be like that although was such a nice surprise and made it

the bar had good opening times

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

the staff were friendly and the breakfast very good with plenty of choice

webs, yes lots between the wardrobe and the wall, been there for months, furnitures were tired) wifi was not working in the main room and the room was really noisy

wifi didn t work at all in the suite which was disappointing, especially when trying to entertain

n hear people walking in the

no wifi in room. wasps on terrace

the room was very comfortable with good wifi

spacious bedroom, food (evening meal and breakfast) was lovely, staff were brilliant and wifi was quality (+) styling is a little old fashioned but lots of hot water, tv, wifi and tea making in the room (-)wifi wasn't connecting which didn't worry me, but my son was lost without it (+) wifi not so great, but new owners may fix this (+) oh, the wifi worked well too, not crucial for us but important for a lot of guests, i imagine (+) good wifi (+)all round accommodation large en suite good wifi very good breakfast cooked to order food served all day good choice on an evening from the (+) wifi was easy to connect

very friendly staff great breakfast comfy beds

room was huge clean and more than enough coffee tea milk etc also i asked for early check in and they couldn't be more helpful very happy with my stay and service thank

parking a bit full

location, good amount of parking and the staff were exceptionally nice, especially sarah

it was a great atmosphere, spent time in the bar talking withe locals.

we even got to do a late check out as our coach wasn't till later

was not much of a bar area but we got to sit at our allocated table, due to covid restrictions, which was

staff was great - had a lovely last night at the bar chatting the night away with our bartender - when we left the next morning the checkout gave us

the bar and restaurant are lovely, and being just across the street from the rooms it makes it very

od luck with that in the uk), wifi poor, unbelievable racket outside at 2am saturday night when the nightclubs let out whislt

the 'generic' bt wifi wasn't great

though it never is).

tv not working. wifi connection poor. car park access unclear and difficult

wifi in the top room not good!

bubbly boutique small hotel inn - bar / restaurant food is top notch and the staff are an absolute credit to the owners

loved our dogs, very accommodating with late arrival post restaurant closing still sat us, left bar open for us later, had fresh milk for tea and cold water in fridge in hall for all guests

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

food bar and parking great, been before

bar staff were so helpful and polite: nothing was too much trouble