when you choose the breakfast included option it’s a really good breakfast

we used the gym, it was ok, it was too cold to use the pool

we used the gym, it was ok, it was too cold to use the pool

plus kitchen and fridge

the room was big, like that it has a small kitchen and fridge

rooms were spacious and included a kitchenette. very convenient and economical. laundry on site.

there is a large retail center right across the street that has a bit of everything including a casino walmart & every other store or eatery you might want to

close to shoping center, casino and stores, and the park

i liked the location cause it was right next to the casino.

its very clean and breakfast is great

breakfast was excellent - surprisingly great

no breakfast

having food for breakfast

no breakfast

breakfast was a major plus for us

breakfast was delicious

breakfast was so good

beatiful breakfast

have more breakfast options available

the location and the parking

very attentive staff great breakfast security on site felt very safe clean and well maintained.

the staff was amazing, the breakfast in the morning was delicious.

the breakfast is absolutely delicious and well made

location, breakfast is always great i go to tj every other weekend and this is my favorite place to stay

clean, good location, the breakfast delicious

the wifi is reliable and the breakfast is good

clean rooms and access to wifi above all great private parking

tv worked, and i didn't ask about the wifi

the wifi kept lagging at times

it was a really nice hotel, secure parking garage, friendly employees, food was really good.

everything but the wifi...it is awful !

wifi

netflix didn't work and the wifi didn't work well either

the beds we're very uncomfortable, & i have a rash on my face, hot water took 15 to come out hot, wifi off line, construction was loud, & charged for ice , power went out due to construction etc

reception lady was friendly and showed nice gesture. wifi works well. water pressure is good.

wifi is horrible, food is overpriced, staff is shady, response is non-existent

nice, clean and good wifi.

the wifi in the tv didn t work

wifi service and more english speaker worker for day and night

there was no wifi.

clean a little issue with the bathroom not so clean, bed was comfortable, wifi excellent , staff very friendly and professional, pool with heated water, check in very fast

are clean, staff is nice, family friendly and fast wifi

nice staff, good wifi, comfortable bed, good shower, nearby restaurants, taxis available.

wifi signal sometimes poor

great location, friendly environment fast wifi connection and speed.

the breakfast buffet is super simple.

like the breakfast service and the atention from personal also is very convinient that is at a shopping

absolutely love the breakfast here, everyone is so friendly and helpful

breakfast was so delicious fresh food

property was very clean, perfect location and great breakfast

the breakfast, considering it's free, is more than worthy it

the breakfast it's simple yet just enough for a good one

some renovations, everything was up and running including a hot breakfast bar and guest laundry

big parking and the facilities were very clean. the included breakfast was taken to the room.

breakfast and very nice staff

it doesn t have a pool

clean and bed and breakfast

from check in to check out, no hassle and breakfast buffet is a big plus

no pool

delicious breakfast included with the hotel fee

room had strong drain odor. shuttle on saturday didn’t run until 10am, had to cab to airport

breakfast buffet tasted homemade

make people aware you have shuttle to airport.

breakfast was good and the service was exceptional from the kitchen staff

poor quality mattress. the hotel offered free shuttle to the airport but we had to take a

the information, like location of different services or wifi access was hard to find

they charged me for it but there was only fruit and yogurt and coffee, it was a rip off, also the wifi was disappointing, i don't think i would go back

i didn't like needing to go through facebook for wifi

have to ask for a room change as there was no wifi in the first one and there is no ethernet connection, they didn't give us an

wifi didn't really reach 1816 reliably to do a zoom meeting

1. little noisy at night time . 2. wifi signal go on and off and speed is terrible .

wifi

wifi was fast and easy navigation

windows don`t block the noise and there is no refrigerator. wifi is very unstable.

wifi a bit slow

to get a capable computer techie on the phone, to solve help w/ a peculiar question about the wifi

has all basic amenities wifi, safe to store you valuables, iron board, complimentary coffee and water in room

their restaurant needs to put its web site in the room, & / or when you access their wifi

it was very clean and they had enough parking.

kids really enjoyed the pool and it's perfect temperature

clean and it had restaurants and a bar inside they had taxis there or coming in very often

breakfast its always great and service excellent, i stayed here every 2 weeks and have no

parking, clean, has 4 restaurants, pool, gym and spa, rooftop bar at the new building and helpful front

parking, clean, has 4 restaurants, pool, gym and spa, rooftop bar at the new building and helpful front

pool was not heated.

breakfast in bed was unclear and so was charged due extra for bacon

breakfast service was also stellar

our room and bathroom was beautiful…ud83dude00wow wow wow spectacular rooftop bar and pool

breakfast in the morning in lobby, with moises as server, excellent

breakfast and food are far better next door at lucerna

free breakfast was yummy

breakfast,friendly people

was nice, bed was comfortable, beautiful clean pool right outside the comfort of our room

room sheets, pool, small convenience store inside hotel.

you can’t beat the price with the location and pool

kitchen has everything

even a 20l water bottle, all the staff in the kitchen from a pan to knives

com the room i was showed was a good size and had a kitchen

booking the hotel, i was under the impression it would include living room and kitchen, but it did not

no too clean and nothing in the kitchen was good to properly cook. the wifi is not good at all.

breakfast

no swim pool, and i wasn't told there was a gym

needed a laundry room

room after booking the “superior king” and ended up paying more than we booked for the pricey pet fee (nightly) staff are nice, room on the 5th floor was quiet and everything worked as it

need to ask for permission to enter the mediocre gym

when we couldn t get the tv and wifi to work we called the front desk and within minutes a man came and fixed it

the free wifi signal could be improved

wifi was unreliable and the tv didn't have anything to watch.

wifi was terrible

day i had no tv,

breakfast was cleared earlier than we need it to be

breakfast could be better

pool area needed cleaned.

breakfast is ok and incl

good breakfast

the authentic mexican complementary breakfast each morning was delicious with wonderful fresh juices

housekeeping was very very nice, and omg the breakfast was sooo delicious

everything is nice breakfast was delicious

the gym was very poor, it whasint what they showe in the i ternet

good breakfast and the location is really good, with the mall close and the grocery store too.

our room did not have wifi

wifi works great

dirty old rooms, wifi was in and out, unable to receive phone calls.

internet wifi was sucks, i couldn't connect my phone or laptop

the a/c and wifi connection were good

was expecting such an amazing gym

very centric and love the bar ud83cudf78 in the lobby, very convenient.

i also really like that they have a restaurant and bar on-site and that they offer free parking

restaurants and bar has everything you'd need, and very good breakfast buffet

beautiful hotel and great room. very good gym as well.

wifi doesn t work like ever only for like 15 min n then the signal is gone other than that it was

wifi was not

the shower head was the smallest thing i had ever seen. the wifi was down.

bed is a little hard ,wifi is spotty

wifi stops working

early check in, friendly staff, parking, comfy bed, good water pressure, complimentary drinking

the location, bar and breakfast.

there were elements that seemed worn down and the bar was closing early

the lounge breakfast is sufficient

there was a restaurant and bar in the hotel

very clean free parking and free buffet for breakfast. cannot beat the price

room was very comfortable and the wifi was fast

the spa is relaxing and the outdoor pool is warm. i love it here ud83dude0a..the wifi is strong.

was one positive change you can now charge everything to your room saving taking money to the pool for drinks

the location, service at the entry and room service

the staff is excellent i really enjoyed breakfast there

restaurant and bar closed

there is a attached restaurant and bar with a very nice balcony with a view

the bar is still closed.

the website stated there was a restaurant and bar onsite but when i arrived both were closed.

older rooms need upgrading. the associated restaurant and bar were closed.

wifi

i was able to connect to the wifi, but i was never able to make a call despite restarting my phone numerous times

better wifi connection tv showing sports in the room

functioning wifi, update at least the bedding.

the wifi sucked

wifi signal could be faster

good wifi, breakfast and their bigger rooms are nice

probably due to the wifi

wifi was problematic, and not always reliable.

wifi was excellent, looks like a new hotel

my kids took off the shoes as soon as they got in the room and 5 minutes later their feet were black

to the hotel…there was a fair there this weekend which was also another fun activity for the kids to

great place for the price and extremely safe for kids and kid friendly. español tv only though.

the rooms, the breakfast

my kids liked the pool a lot of restaurants staff was friendly

wifi is deceptive as there is actually no wifi in the rooms

wifi was terrible

no wifi, no elevator, dirty

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

room, big bed, ac and wifi worked very well

the bed is so comfortable and the wifi works great

wifi worked great and i could get some work done

free wifi

the price is still accessible, considering the great wifi speed, clean rooms, good water pressure and hot water in the shower

there was no free breakfast, i think.

away from dt noise. good gym, better quality, maintained machines.

good gym.

there was a nice balcony to sit on and enjoy the street scenes, but no food, bar or beverage service

is across the street next to the casino

looks just like the pics that are displayed & the bed was soooo comfortable & right across from bar w good tacos will be returning in my future

breakfast is included at the choice of two different restaurants

was an offer for complementary breakfast that, for some reason, we didn't get

bar staff restaurant staff cleaning ladies are very nice, but management is just poor at the front

also, the bar staff and waiters in westplaza are great

bar with patio gym very clean

everything from staff entrance bar rooms etc

bar with patio gym very clean

they have a lit bar downstairs you can meet interesting people there, but if you like to take a nap daylight bring

entrance could have been better, you have to go in through the bar and ask to get let in through the gate to get to your room

cereus bar and nativo coffee are part of this complex

place is a bar with some rooms, i was trying to sleep but i couldn’t till music was turn off other than that

downtown and parking

don't have free breakfast