food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

the mini club for kids was great our daughter (5) loved it

great breakfast buffet, each day other hot breakfast options. good room cleaning.

locations was good, closer to the airport. breakfast and dinner met our expectation

the food, spa and the room

had to pay for wifi/ kettle/ use of fridge in room

wifi in hotel could be improved

poor wifi is the only negative

wifi very poor have been going here for years and it has never improved

excellent food, staff, location. no wifi in bedrooms or at pool area.

but kids had no internet issues on their devices so not a big deal variety of drinks in evenings for

but you can get free water at pool bar from tap when at pool

breakfast was plentiful

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

food very limited. air conditioning poor in room. no wifi in rooms

is no wifi in the room

once wifi code was entered, it stayed all the time we were on site

we didn t have kids but looked to be lots to do for them

everything.riuland for kids is wow!!

have kids the only thing that was missing was a sweeping brush to tidy my self orther than that it was

good shower. pool area very clean. great location. nice size kitchenette.

30 which was disappointing for the kids who wanted to have a game of pool

didn't realise one pool was heated and the other not until second last day!

do with a little music around the pool and drop the prices in the bar ,then more people will drink

but nice for kids to make friends

our children 2 and 6 loved the pool which was nice and warm

kids coming in from cafe la ola to use pool

maintained property with great pool area and sunbeds

lovely pool area and apartment

260, with a beautiful balcony view over the beach, the sea, and the garden around the novelty golf

of bedroom furniture my mobility scooter could not use the lifts to the ground floor ,gym, restaurants ,outside facilities etc

amenities: the gym is significantly under-equipped

do check out their wellness spa area as they have outstanding services and they cater to every need one might have

also spa was nice

at all maybe the wifi was poor outside the room, buth when you're on a holiday you don'y need it

and the wifi is good almost everywhere

minor complaint is wifi strength

poor wifi.

could not connect to wifi in room

ivan the bar man is brilliant his cocktails are the best on the island

the kids each had a room and our room was the one straight out onto the veranda

the gym was only from 10 am

the pool area was fab also as both pools were heated and also a gym provided

cold juice on arrival was appreciated room was spacious lovely pool and plenty deckchairs

lots of pool choice and lots of choices of food at breakfast

we went bed and breakfast and the food was very good

gym lacks proper equipment for such a big resort although i'm probably biased on this considering

property has great facilities, friendly staff and the deals in the spa for couples were

if you want a quiet option the adult only chill pool and bar is great

paddle court and crazy golf

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

the shower, the wide range of welcome drinks in the room, the spa, the evening programs, the pool, the jacuzzi, the breakfast, the garden

sound system used by the acts in the piano bar needed setting up properly as it lacked any form of bass, thus the midrange was overpowering

breakfast was exceptional

good wifi and clean apartment

no payment needed for aircon or wifi

wifi, clean, friendly, apartment spotless and modern

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

the apartments were immaculate, it is self catering with a kitchenette and has everything you need

wifi

wifi weak in certain parts

croissants rubbery could do with nonslip mat in bath could not get wifi working in hotel

wifi is 3 per day for access in your room

wifi wasn t working

the pool and surrounding areas are immaculate, cannot fault it at all

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn’t do enough for male

ice machines on the floors - save having to go to the bar all the time for ice - just a

size of rooms with balcony staff excellent pool bar lovely

breakfast fab, cleaning of rooms was amazing, and staff were very friendly

wifi is very patchy all over the hotel

my wifi was perfect but my partner did experience some connection issues.

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong and there are plenty of nooks where you can sit comfortably to enjoy a 'workcation'

the welcome, staff so helpful, the hotel lobby and bar area have a superb interior design

0 mtrs away), i think owned by the

the pool and pool bar were excellent

breakfast very good, pool excellent.

food is excelent! staff friendly clean silent location good with kids

late check out to 2pm worked out well for

very expensive in the bar it was the only let down

we would need to remark something, it would be that the wifi did not work very well at the

good wifi in rooms

the wifi isn t great and drops in and out a lot

wifi but stable, about 10/10 mbps

no iron, single beds pushed together, bad wifi,air con hard to work

paula at the mini club was amazing with the kids. lovely girl

not enough space for everyone

were a little annoying not that they bothered you much but the smell around the area of the kids water park was a little smelly at times, although the cleaners did clean it on a regular basis

facilities such as games room, pool bar, splash park for kids, restaurant and supermarket

to hotel and facilities place was spotless and everything needed was there … packed us a lovely breakfast pack morning we were leaving as we had early flight taught this was a lovely touch highly

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent suggestions)

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual hustle and bustle

and with plenty of parking available, i never had to worry about finding a place to park the rental car

wonderful home-made breakfast with much choice served on a beautiful terrace

the garden and pool are is lovely and very relaxing

food and choice at breakfast

breakfast and dinner good

breakfast was great and plentiful

we much appreciated our private hot tub and the delightful heated swimming pool

excellent location, breakfast, staff

bar was welcoming and served good coffee

and the bar on top floor is a beautiful place to have a drink and rest

liimited selection of breakfast items

didn’t use the restaurant but the buffet breakfast looked really good

breakfast was excellent with a great variety

pool has a good dimension for this period but i think that could be a little small for the high

localization,clean and nice hotel with gym and pool on the roof.

the bar near the pool is very good for drinks and the staff was kind and

swimming pool beside gym

then up to the star bar for late drinks and food , staff very efficient and friendly after a long

lovely buffet breakfast

great room, cleanliness, early check in, friendly staff amazing breakfast and dinner in restaurant on ground floor

swimming pool / gym interiors; food

you had the spa which has been amazing and easy access

very clean, good wifi, nice owner

free wifi and closer to the hospital

it's also a very short walk from shops, cafes and restaurants, and the wifi signal, mattress, and shower pressure and hot water are great

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

wifi excellent

everything is neat and clean, good wifi speed

the wifi worked really well and it even had laundry facilities

the windows directly on the timanfaya park - i appreciated having there both a restaurant and a bar for the happy hour - possibility to do a smooth self

parking. one day it wasn't a place, so we needed to park further.

good parking and easy walk into village to local bar

short walk to local bar

it was only 5 minutes away by walk from the center of yaiza, and loads of parking around

parking is available on the street with plenty of space

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking area

wonderful sports staff, reception, bar tenders, maids

was perfect, with an excellent view to the ocean, breakfast and dinner were amazing

g getting the the laundry done took 3 days)

service, excellent food, animations for children, many sports activities, fully equipped gym, swimming

i also liked the gym

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

all inclusive package with excellent breakfast/lunch

clean, great gym, food was excellent. staff very helpful and excellent value!

breakfast and lunch were better than dinner food wise

we had our own private pool and dining areas as part of royal guests

good wifi

a stronger wifi is needed in the bedroom area

), super comfy beds, quiet at night, fully equipped kitchen, parasol to take to the beach,

the kitchen is well stocked with utensils and pans

parking was on site

wifi signal was quite slow and the bathroom could have been cleaned better at arrival

the wifi didn t work well in our room.

decent wifi

nes) average quality

bad wifi. drinks

gym weights area not to good

heated 29c outdoor pool

on one day separately two sunbeds were blown into the children’s pool thankfully no kids in it

there was not a lot of options, wouldn’t ever bring kids here as there was no food for them too eat

very nice hotel good food and great bar staff

an added bonus was the best sports bar on the island attached to the hotel with terrific live music each night

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general were fantastic

spa average, gym small

found the breakfast time a little crazy, so many people in at the same time to get breakfast

only adults so very chilled especially around the pool area

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is a nice touch

pool hours a bit restrictive given the heat during the day.

pool area looks inviting

pool was not heated (fresh in temperature but fine after a few lengths) access to our unit was not

there is a lack of refreshments at the pool which is unbelievable

the wifi is terrible. the hotel needs to invest in the wifi infrastructure.

wifi poor, and unusable after

wifi terrible expected wifi in room for a 4 star more better channels on tv hotel bit tired in

could improve wifi connection in rooms.

wifi could be better

the service was the best and the room (suite with the pool) as well

best breakfast and experience in canaries !

the breakfast was excellent.

the beddings, the wall art, the local gofio and orange sweets for breakfast—casa de las flores is an oasis

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share experiences with other guests

tv in room didn t work, no wifi signal in room and no electrical sockets to charge phones

pool areas, good wifi coverage

wifi was unreliable and at times slow

wifi imn room was not great which was frustrating as you have to book any activities with a qr

were a bit monotonous and msg to reception for tranport took such time to reply wifi not working properly at

small kitchen with microwave, plates, catlery

great to have a mini kitchen with kettle, coffee maker and microwave

breakfast was fantastic to much to choose from

breakfast fantastic, good location.

spa treatments were v

breakfast, and an ideal location for our golf trip as we were playing at costa teguise golf club, just a short taxi ride

nice pool view, good buffet, parking and lounge.

ideal destination for families with kids

were made of poor quality, poor choice for vegetarian food at the buffet gym extremely bad, one machine only and it was broken, outdoor jacuzzi pool never in use

gym opening times were too late and closed too early

free wifi only for one device, so have a good data plan before coming

used the gym everyday and good that it has free wifi throughout

there should be free wifi

the children had great fun in the water it was very safe we would have liked to have had free wifi in the apartment and thought we should not have to pay for the use of the safe

wifi only in the bar everywhere else paid wifi, paid sunbeds round warmed pool, bugs, no sponge,

the pool area is great, there is a playground for kids and the resort is few minutes walk away from marina rubicon which is one of the beast area to

snack bar closing at 3pm, it’s not convenient if you have kids.

we arrived and opened the sofa bed for kids to sleep, the sofa was broken and the bedding had not been changed

a great team there and even though some areas are not yet finished and in use (indoor pool/gym area) it does not affect the stay

we love playa dorada beach, enjoying the scenic walk along the coast path (past the immense new barcelo hotel and its stinky drains), playa blanca restaurants and the marina

we also saw many people using the comfortable seating by the rl pool bar without wristbands again without challenge

adults only area with its bar and infinity pool is amazing

am instead of

unfortunatly the spa was not good for disabled, pity

pool bar in royal level missing options of snacks like olives, cheeses,chips

the gym. the fact that i was the only english speaking resident staying there.

our room, the facilities, pool was great and not at all crowded

99% of guests are french so very difficult for kids to make friends

were two swimming pools

breakfast was great, pool area very nuice, evening entertainment was very good

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

the rooms are beautiful and the pool area is brilliant with a bar selling beer and snacks

the kids pool isn’t heated!

very well set out - lovely pools & excellent spa facilities. room was very comfortable.

and very elegant, staff very efficient and willing to accomodate you, wonderful spa, very nice kids

well equipped for self catering spotless clean with great pool areas pool bar staff were all

kitchenette has no where to prep food and no sockets to plug in any appliances

it was incredible rooms comfy and clean, rooms cleaned everyday except thursday and sunday pool bar was great, food was fab, cocktails were amazing and the pool side games were good craic pools

we really enjoyed our stay and thank you to all the staff reception, restaurant, bar and pica who really was great

spacious and confortable room. well equipped kitchen. refurbished bathroom.

the gym was popular with our group and 2 members of our group enjoyed massages

breakfast a little unorganised (lots of people piling in at the same time) some inconsistency in

no music at the pool, very quiet and better variety of music at the evening bar would be better.

adults only concept is fabulous and highly recommended

gym also i enjoyed but very small when more than two people in it

the wifi connection is not very good.

were a couple of areas where at times the wifi connectivity was patchy, including in one of the buffet restaurants when we were really

prefer the wifi code not to be your passport number as when you get logged out which regularly happens you

wifi was really poor around the pool and in the room, kept losing the signal and had login again

the wifi here is more than adequate and perhaps the most reliable i've encountered in lanzarote which

wifi did not work the entire time, breakfast not ready before our departure despite the front desk

decent wifi

wifi in the rooms is a joke

the wifi in the hotel rooms could be a bit faster.

wifi extremely poor/didn t work in our superior room

wifi strong enough to hold a couple of ms teams calls, only a little jittery

to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels had holes , they cut the trees around my room and left all the rubbish outside

wifi was so bad as to be useless, staff tried to help but problem was not fixed

during 1 breakfast the woman tried to tell me i wasn't allowed into the adults section and questioned me

thalasso spa lovely and nice pool

the breakfast is officially from 08:00, but you can have a smaller variety already at 7:00, if needed

the gym is decent too

extensive breakfast, cosy apartments and the wellness was great

the heated pool in the spa is not really good heated. ud83dude04

are quite far away but i didn’t mind because i did not want to be around or hear the sound of kids shouting and screaming, so it was great for me but i didn’t look forward to the long walk

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

the facilities and amount of things to do for kids

great pool facilities for kids

loved the kids pool area, perfect for our grandson who we'd

we only had b&b, but the buffet breakfast was

the selection of drinks in the exec bar was good however the snacks were a bit frugal compared to other exec lounges we have used

room was spotless, breakfast and evening meals were spot on

was perfect easy to find everything and breakfast was excellent good quality and good

the staff who facilitate the kids clubs are wonderful and the evening entertainment was great

was amazing from the food to the pools to the atmosphere

we were given plenty of hotel toiletries, laundry bags and fresh bottled water every day

additional payment required for gym and indoor pool. not enough toasters at breakfast.

the wifi was perfect and the ac was working well

great pool on the roof, very good wifi

we did not order the breakfast offer but went in to the barracuda bar and had breakfast there instead

location, adults only, roof pool.

only down side was the daytime menu / bar food was limited and there was a lot of outside noise late at night / early morning, however

but okay for breakfast/lunch

lovely entertainment team although we didn't have kids with us we joined in

resort, friendly staff and plenty to do for the kids

the kids club was absolutely amazing! elena was incredible!

classy, family friendly, great food & a selection of restaurants, great kids club staff, fun entertainment, the best customer service,

sauna and gym included

covering all areas on a regular basis having to wait a while to order food/drink or go to the bar myself (not good if you're infirm or special

very good breakfast and diner choice; good location, nice view towards to the pool and sea

pool bar is very good

i booked all‑inclusive, and i have to say the breakfast, lunch, dinner, and bar service were perfect — there were plenty of great options to choose from

it’s unfortunate that guests cannot make use of the kitchen or fridge.

not use the fridge or kitchen pillows were very thin and uncomfortable mattress was very hard music played in the house

that can’t use the kitchen.

they have a “all inclusive” approach, so the kitchen and fridge are not be used bt guests

for 20 euros a day, and they have a private chef that coocks all the meals and cleans all the kitchen and the dishes

gym has no ventilation, and some of the devices aren't working at all or not working properly,

staff & pool area

pool bar staff were wonderful

needs a little renovation around the pool area

breakfast and desserts should have more vegan options

excellent wifi in the room

wifi was really slow - so unfortunate as everything ekse was great

the wifi doesn't work so good

good wifi network

only thing i have to complain that in my room the wifi was so slow i couldn't open a single page on the laptop

fabulous location, great clean pool area, nice area, secure, friendly, comfy bed.

it is nice with the balcony and the pool

absolutely fantastic hotel, really lovely staff, very quiet around the pool, plenty of beds

staff were very friendly and helpfull, pool side bar staff realy good

super clean and great breakfast

the only slight negative is the bar prices

breakfast

good entertainment at the pool and night bar every day/evening

roof terrace and pool despite it being very cold water.

was excellent and the spa was perfect also, i only used the gym once but that was decent and the food and rooms were spot

food excellent staff amazing covid safe as well, always cleaning lots of alcohol gel stops, spa and gym area good

the breakfast was very good and a great choice every morning and always fresh.

staff which can not do enough for you, animation team bar staff waters waitresses and even reception can not do enough for you a 3 ud83cudf1f hotel in 5

noise at the pool

being able to dine in the atrium and sometimes breakfast

bed apartment in the annex was big and comfortable and overlooked the pool so we could watch the kids swimming

the gym needs more equipments please

good pool area, good breakfast, good spa facilities, ok gym and it’s very clean

great shower. breakfast was excellent

our room was right next to the children’s pool area where the kids club is and on the other side of the room was the pool bar and main pool area

hotel is amazing everything about it was brilliant,it's spotlessly clean breakfast great pool bar has great food very reasonable prices it's our 4 time there and it's always lovely restaurant

was on my own with the two kids and they where screaming while playing and i was asked to tell them to be quiet as we where in

well kept clean excellent breakfast and pools and sunbeds

breakfast and lunch were particularly good

the breakfast area is clean and if you are first in you will have no problem being fed

breakfast good choice, facilities that were open were great

were spacious, bed was very comfortable, pool area was lovely and great selection for breakfast

intertainment program on site every night for kids and elderly people

amazing facilities. staff are mega friendly and the breakfast and restaurant are great.

spacious room, great balcony, fantastic breakfast, friendly and helpful staff for any information

particular the fact that we were located wxactly as requested with a balcony opening out to the pool

choice at breakfast ,nice bar area at the lobby and not very expensive

the wifi was also nearly impossible to figure out and limited my ability to work

wasn't any wi-fi for the whole week but i was able to use wifi across the road at the h10 suites

i couldn t connect to wifi the entire stay. not a big issue, the only negative point i have.

wifi is free all around the hotel but you need to pay for using the safe in the room

good wifi in the room

the wifi did not seem to be very fast. in fact it didn t work.

the wifi was good

be in such remote place

+ surprising good and stable wifi

tv, wifi and hot tap not working