if they added a pool or spa, that would be great

and the bar had great drinks

bar area or underground restaurant should be open later, especially on weekends

my husband had to approach someone at the bar to guide us

the casitas are more spacious than the barrels, however there is no tv in the casitas (although i don't know why anyone would want to

wifi is super slow, almost non existent. beds were stiff.

rooms are not very clean, there are no windows and wifi was almost not working

immediately; linens and towels were stiff/starchy and ripped; told us to leave ac above 24; no wifi in rooms only common areas; window wouldn t lock properly so neighboring room could have

woke me and my granddaughter up the wifi was horrible

nice patio, good wifi, close to the main plaza

tv good wifi good

nice breakfast to begin exploring the town

it does not have an elevator. parking is located a few blocks away.

the sheerness and cleanliness the breakfast was delicious, the bathrooms are spacious

only serves breakfast

was well situated

close to the tequila town and clean rooms, free parking is available around the corner

good location, clean rooms and helpful staff. also parking included which was huge

hotel in great location

the attended parking lot was also very helpful

the apartment was very roomy, brand new, super clean and had a wonderful kitchenette area and air-conditioning

clean spacious place 2 bedrooms kitchen ac. walking distance to central

it would be great if there were some condiments like salt, oil, sugar, etc in the kitchen

parking was easy and we liked the kitchen

very nice and well equipped kitchen

the wifi is also great- way better than what i have at home

the restaurant and bar on the property were really good

the hotel has a big yard with a beautiful pool area and chill zone. loved it!

had an amazing time at this hotel, the staff was extremely friendly, specially the bar and restaurant staff

do wish the pool was just a little bit cleaner- it looked cloudy

while we stayed there it was raining so there was little to do, especially with kids

while we stayed there it was raining so there was little to do, especially with kids

pool was extremely cold unable to swim

breakfast also was absolutely ok for quick meals in the morning and you can have coffee and other

to much plastic waste at the breakfast

staff was rude, breakfast was poor and lot's of plastics, rooms are too small

you could improve your breakfast

enough breakfast for all the guest

the breakfast could have been a bit more diverse but all in all not bad.

good location and breakfast

good location and breakfast bussiness traveling

good location and breakfast for business traveling

the breakfast was quite good, it had juice, coffee, chilaquiles, eggs and fried beans

garden the pool the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service, the perfect weather close to chapala & marvelous restaurants close

breakfast

was not happy with the breakfast... not a lot of choice and dishes were not clean well

limited breakfast choice

breakfast was good. rooms were comfortable.

got up late and missed breakfast but we are very happy with this hotel

the breakfast

staffs are so kind and friendly. also the breakfast is excellent.

there's no breakfast

it offers free parking and wifi.

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

the gym and business centre, service was excellent and friendly.

the gym was really good and the staff in breakfast was very nice and friendly..

no pool and very limited gym

not have a nice views, for gym its better look outside of the hotel, and the key system was broken, please change to 13

good service and attitude from staff. the gym is above average.

the breakfast was amazing!!

at breakfast it took too long for the requested dish and when it came it was the wrong order

indoor swimming pool was nice

the pool was a little dirty

food for breakfast was great. ac unit were very cold like we wanted.

little kitchenette and the laundry room if needed is a plus

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there was always hot water

can t connect to youtube via wifi and no speakers for musci

tv and wifi were

the room service - food was not good. wifi failing to connect

my rooms wifi did not work and and rather than resolving the issue, front desk was argumentative

comfortable and amazing facilities, nice gym.

felt a little too commercial - and the lobby was essentially the membership gym

there is a restaurant with affordable prices, a spa and a gym

great location for zapopan helpful staff big gym

clean, within walking distance of major attractions, excellent restaurant on site, well equipped gym on site with complimentary use during stay and excellent beauty salon also on site

too bad doesn’t include gym

impossible to connect to wifi

rooms require updating, feels old, ac wifi should be free

wifi s signale was very low

we have an upgraded room but not wifi included

no cuentan con wifi, poco personal para checks in y checks out

the breakfast was amazing

the continental breakfast was good. the staff was great.

the place is very clean, they also have delicious breakfast included with the stay.

very nice hotel, clean, great staff, great breakfast. thank you

breakfast was delicious, the ladies that cook are very kind

the mattress was very comfortable, and the wifi worked well

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and a medium-sized refridgerator and freezer

there's even a laundry 3 houses away

room service was very fast and very good

there is sufficient parking space

the indoors pool and jacuzzi are a nice amenity

of the main things that attracted me was the secured parking

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

wifi was very weak. the room had too much fragrance. the shower takes a long time for hot water

the wifi was weak in our room

slow wifi

no wifi

wifi was good for streaming netflix but not strong enough for a video call i had for work

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

staff were beyond helpful, breakfast very good

breakfast is excellent

location was a residencial zone, near to a mall, good breakfast, beautiful inside gardens, very large and clean room , the staff was super nice

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

rooms well cleaned, well appointed, good wifi and tv stations in english

exceptionally clean facility, friendly staff, comfortable bed, great wifi

the walls and doors are very thin so you can hear people on the hallway and the gym

the hotel it s not expensive, the pool is small but warm

ch was next to my room) the door had a gap at the bottom, so i had light coming in at night,

lobby area had construction going on and the pool was out of service.

have spa open, more food choices, wine available, better guest service

the pool is quite small however it was still fun to sit in for a while and the gym is very nice and has great equipment for use

and secondly, the water in little swimming pool didn't seem as clean as had liked

we asked for corkscrew for the room which they didn't have. the pool was out of service.

breakfast at restaurant not good.

modern decor, clean and new. good atmosphere . good breakfast for the price

breakfast included, near restaurants and bars. cleaning ladies are really nice.

filming a commercial during our stay, the hotel did not advise us of the filming, i went to the gym and the film crew were pretty rude as i came out of the elevator, i wasn’t aware they were

the rooms were very well appointed and modern style with great comfort and a spa bathtub!

nice and calm pool area

pool was too small

the staff in the hotel, helped me with early check in. due to my flight arriving early.

the room and the pool.

pool filter was not working, but it was going to be fixed

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

wifi was not reliable, poor signal most days in my room

staff behaviour, wifi , brekafast, nothing except the location was nice

while property not appropriate manner staff , wifi not work at all beside lobby area

very bad wifi and mosquitoes in the room not letting me sleep!

wifi is terrible

top floor is the restaurant pool and gym

everything especially the rooftop pool

good bathroom, comfy gym, good breakfast, great rooftop pool, good location

room, breakfast, location, service

the pool and gym are excellent, with towels and water in place

the wifi speed was terrible

wifi worked perfectly

wifi , unstable wifi, so suffering as international business travelling need to work night, can not

the wifi worked great and the beds were very comfortable

only wifi was satsfactory

it’s not so clean and the breakfast that’s included is to basic

good breakfast

did not have breakfast or any meal.

same breakfast options.

very attentive personal, good location and breakfast was for good

wifi is not accessible in the room, wifi is not good at all

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

wifi only in small parts of the hotel and of very poor stability and speed

old not very clean. had to asked for towels blanket wifi

i never got the wifi password since they had it written at the lobby, and at the moment i wanted to connect i

wifi and bed too small

wifi was excellent

bathroom is a little small. swimming pool was not clean

excellent value. heated pool. able to swim laps.

pool sun facilities

clean secure, good food & drink, professional staff, friendly staff, wonderful pool area - we would go back in a second

assume as an effect of covid the bar was not really stocked

by the pool are excellent, worth the money

i liked the gym and breakfast as well

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

no wifi in rooms

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

wifi is very bad

it's very clean, comfortable beds, good wifi, nice pool

really didn't work or wifi

good gym and meeting room was top

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

the internet was very slow. room was kinda hot. breakfast dishes were dirty..

one more think, the breakfast doesnt have many options

staff were kind and attentive, including the breakfast staff

clean,comfortable hotel and a great value. good breakfast with lots of variety.

the breakfast was almost always the same (eggs and chilaquiles) with some fruit and yogurth

the breakfast is more than you expect

nice clean room and good service and breakfast

liked everything, especially the breakfast

great location, great breakfast

breakfast was same every day.very short working hrs for shuttle service

breakfast was really nice and the breakfast room/ bar had a really nice

breakfast was really nice and the breakfast room/ bar had a really nice

the gym had a very decent amount/variety of equipment; which is unusual for hotels

second waiter in the dining room gave me poor service from the free assisted breakfast buffet

my room smells and you have noise most of the times kids running around but i enjoyed the gym.

great facilities; gym, room, lobby. fantastic wifi speed. great view.

- breakfast was out of this world strong wifi staff very helpful expensive but amazing coffee in the

connecting to the wifi was confusing..

wifi was slow, it can be a little better and they offer almost every channel imaginable especially

wifi is limited to a certain number of devices, which makes sense, but sometimes i had troubles

breakfast was great, the chilaquiles were the best

breakfast was great, male the server, was super efficient

gym, location and cozy rooms

the price, service, location and the gym

room was very clean everyday, excellent breakfast, and great location

wifi very good - even in some restaurants outside available

parking, cleanliness.

was two different breakfast sections, one free, one paid

breakfast and parking

the blackout curtains and comfortable bed are nice. the free breakfast was good.

staff never offered a solution, until we were about to leave a worker mentioned there was wifi in some area of the hotel all the time that no one everentioned to us we were incommunicated

bad wifi reception

the wifi didnt work, and there was no hot water in the shower

food wasn't great wifi wasn't good either

the wifi was not that great

rooms, comfortable beds and delicious breakfast

gym was sad looking

breakfast exceeded all the expectations

the breakfast it’s really good!! staff super friendly

the location and breakfast

pool not open or ready

have been staying there 20 years the location is great nice clean area we love the bar with big fireplace and starbucks next

i would like a dump bells in the gym

it's very easy to reach, a nice gym and spa

check in, rooms are so well cared for, quality of towels , quality of bedding, turn down service, gym on the 18th floor with city view